The front desk is generally divided into main classes and deputy classes. There are four people in the main class. There are two methods:

1, four shifts, each shift 12 hours.

2. Take two rest days and two night shifts, or 12 hours per shift.

The number of shifts depends on the number of rooms in each hotel, so the attendance method is not fixed, and there are no shifts in the store.

What did you learn in the previous training?

Every store is different. I'll tell you a general operation, but you shouldn't decide that the store you go to is doing this.

On the first day, standing at the gate to practice greeting, the front desk is the facade, and greeting is the key.

Then go to the guest room for a week. One is to learn guest room skills and develop in an all-round way. The important thing is to give you something bitter first.

Then I went back to the front desk. First of all, I learned the service manual, mastered the theoretical knowledge, and made an appointment, inquired, checked out, borrowed things, woke up, washed clothes and other processes. Then I learned the operation of the front desk system, integrating theory with practice.

Is it difficult or demanding?

Not difficult. How hard can it be? The main thing is to do it with your heart, not carelessly. It's all about money. If you make a mistake, you will lose money.

If you still don't understand, I can ask you I hope I can help you. Type hard and hope to adopt it. Thank you.