Luohe announces epidemic prevention and control service hotline! Recently, in order to implement the deployment requirements of the municipal party committee and municipal government on epidemic prevention and control work, and do a good job of "quiet down" urban people's living service guarantee, the municipal hotline office 12345 once again held an online teleconference on coordination and linkage of convenience measures during the epidemic, and carried out grid refinement, centralized release, connecting the last "one-meter line", navigating through many roads, and weaving a dense convenience service network to ensure that all kinds of consultation, help and complaint matters of citizens can be handled accurately and quickly. First, the convenience guide is issued centrally. Contact with the hotline organizers, solicit innovative service practices during the epidemic, and introduce more than 31 emergency measures to benefit the people and enterprises, such as handling household production and living matters, helping vulnerable groups, vehicle inspection, extension of tax declaration, overdue equipment inspection, speeding up online courses for students, and giving away citizens' online traffic, and release them uniformly to help fight the epidemic and ensure the orderly operation of social life during the epidemic (related to commerce, public security, taxation, market supervision, customs, water supply) < /p > Second, make good use of the path navigation platform. In order to ensure that people's telephone calls can be made in, connected, transferred quickly and effectively, and the emergency safeguard measures that people need to know and need to know can be sent to thousands of households in time, the municipal 12345 hotline office further clarified the contact information of business consultation on life supply, convenience at home, business operation and epidemic prevention and control, and made it public through websites, WeChat WeChat official account and other media forms, so as to improve social awareness, respond to people's complaints and consultations in a timely, rapid and efficient manner, and realize the reception of related issues. < /p > Third, give full play to the bridge ties. City 12345 hotline office opened the online 12345 convenience hotline QR code complaint acceptance while doing a good job in the normalization of help-seeking consultation. Inform the handling situation in time, make quantitative statistics on the handling situation of each unit during the epidemic from time to time, commend the units that have handled well, and inform and interview the cases that have not been handled well, so as to truly play the role of hotline handling as a bridge in serving the "life circle" of home citizens. < /p > First, the category of daily necessities < /p > Contact telephone number of daily necessities for commercial departments < /p > The commercial departments of Luohe City and districts (functional areas) opened the "hotline for daily necessities" and made great efforts to open up the "green channel" for the distribution of daily necessities. < /p > Luohe Municipal Bureau of Commerce: 3121925

Yancheng District Bureau of Commerce: 2961156

Yuanhui District Bureau of Commerce: 3381115

Shaoling District Bureau of Commerce: 2611718

Economic and Technological Development Zone Bureau of Commerce: 5757666

P > Xicheng District Bureau of Commerce: 13613953168

II. Home-based convenience < /p > Water, electricity, electricity, electricity and convenience telephone < /p > Take the service of non-stop payment for the needy groups who cannot pay on time. < /p > Qingyuan Water Supply: 2621211

Yinhe Water Supply: 2358839

Power Supply Company: 95598

Zhongyu Gas: 3156777

Elevator 24-hour emergency rescue telephone number: 96333

Convenience telephone number: 31111. (driving management business) 3556799; (Network business) 3111296. < /p > online consultation telephone number for the windows of the municipal administrative service center < /p > office consultation telephone number (security consultation): 3177177

consultation telephone number (business coordination): 3177188

From Monday, April 11, 2122, the business of each window of the municipal administrative service center will be handled online, and the entity hall. < /p > III. Business of enterprise operation < /p > Tel: 12366

According to the circular requirements of Henan Provincial Taxation Bureau of State Taxation Administration of The People's Republic of China on doing well the tax collection and management during the epidemic prevention and control in some cities in April, in order to support the epidemic prevention and control work and ensure that taxpayers, payers and withholding agents (hereinafter referred to as "taxpayers") in our city affected by the epidemic can handle the tax declaration and payment business smoothly and orderly. Second, if taxpayers in our city fail to declare taxes and fees on schedule during the reporting period in April due to the epidemic situation, they will not be given administrative punishment and will not be included in the tax credit evaluation. Third, if it is automatically identified as an abnormal household by the tax collection and management system in May, it shall be reported to the provincial bureau for handling by the competent tax authorities in a timely manner. < /p > Luohe Customs: 12361

Municipal Market Supervision Bureau helps small and medium-sized enterprises and individual industrial and commercial households out of difficulties < /p > Special equipment

(1) Optimize the licensing and replacement procedures for special equipment. If the validity of the license of the special equipment production unit (including the filling unit) and the approval certificate of the inspection and testing institution expires within 6 months, the license may be extended for a period of not more than half a year. Encourage qualified special equipment production units to adopt self-declaration and commitment to avoid review and replacement. For those who cannot apply for a replacement card in time due to the epidemic, the application period shall be extended to within 3 months after the outbreak is lifted. If the certificate of special equipment operators expires, the review period will be extended for 3 months (adjusted according to the epidemic situation). Special equipment operators who apply for re-examination (replacement) of their certificates can apply for online re-examination first. If the certificate expires during the epidemic period, the review period shall be extended to 3 months after the outbreak is lifted.

(2) Optimize the inspection process of special equipment, extend the relevant inspection cycle and elevator maintenance cycle. We will urgently open up five inspection channels, including online inspection, telephone inspection, WeChat inspection, fax inspection and mail inspection. For the special equipment of hospitals and other units related to epidemic prevention and control, the inspection period can be extended on the basis that the user takes corresponding safety measures. Open up a green channel for equipment that must be inspected and arrange inspection in time. Due to the special situation of epidemic prevention and control, special equipment that cannot be regularly inspected or cannot be regularly inspected on schedule may be postponed, and the regular inspection shall be declared within 1 months after the epidemic is lifted. < /p > in terms of product quality supervision

(1) The whole process of enterprise application for license is operated online, and the application is submitted through the government service website without leaving home; After receiving the materials, the staff will review and find the problems at the first time, and give a comprehensive feedback to the enterprise for correction at one time; After the written materials submitted by the enterprise on the Internet are approved, the staff will accept, complete and issue the certificate, and the enterprise will print the electronic certificate by itself and carry out normal production and business activities.

(2) The Municipal Bureau coordinates the Municipal Inspection and Testing Center and the Provincial Quality Inspection Institute to carry out the activities of providing inspection equipment calibration services for enterprises free of charge, and the Provincial Quality Inspection Institute gives the inspection tasks entrusted by Luohe enterprises a policy of fee reduction.

(3) Minor illegal acts such as the failure to mark the license mark and number of the forensic products and the unqualified sampling that does not affect the safety of health and property found in the supervision and inspection and supervision and spot check are exempted from punishment, market players are encouraged to correct themselves in time, and the consciousness of compliance with laws and regulations is improved. < /p > Supervision of inspection and testing

(1) The theoretical business knowledge test for authorized signatories of motor vehicle inspection and testing institutions in the whole city could not be attended in Zhengzhou due to the epidemic situation, and the provincial bureau was requested to set up an examination room in Luohe to organize a theoretical business test for Luohe alone.

(2) If the on-the-job authorized signatory of a motor vehicle is unable to take the theoretical examination due to the epidemic situation, the qualification will expire, and the application for extension will be made until June 31, 2122. < /p > Registration and approval

(1) Continue to deepen the reform of "separation of licenses". On the basis of in-depth summary of the pilot experience in the whole province, in accordance with the requirements of the Implementation Plan for Full Coverage of "Separation of Licenses" Reform in Henan Province (Yu Zheng Ban [2121] No.31), the reform of "Separation of Licenses" was implemented in the whole city, which greatly improved the convenience and predictability of market participants and realized that there was no approval outside the list. Efforts will be made to promote "reducing licenses after photos", simplify examination and approval, and help enterprises "quickly enter the quasi-camp".

(2) Further promote the electronic registration process. Relying on the whole electronic platform, we will explore the implementation of "city-wide", "cross-city" and "inter-provincial" business licenses, break the restrictions on territorial declaration and obtaining business licenses, and realize the "near office" of government services.

(3) implement the "out of business" registration system. Market players who have difficulties in operation due to the epidemic situation can decide to close their business for a certain period of time and minimize the maintenance cost. If the market entity decides to carry out business activities independently or has actually carried out business activities after going through the business closure filing, it can announce the termination of business closure in the national enterprise credit information publicity system within 31 days and quickly resume production and operation. < /p > In terms of credit supervision < /p >, a "through train" for enterprise credit repair was opened to encourage enterprises that meet the conditions for credit repair to rebuild their credit. Enterprises listed in the list of serious violations of law and trust can apply for credit repair after five years from the original method, and they can apply for credit repair after three years, deleting the situation that they were listed in the list of violations of law and trust because they did not report in time. < /p > In terms of online transaction supervision < /p > urge the third-party trading platform to support individual industrial and commercial households of small and micro commercial enterprises to register online business premises as business premises, so as to reduce the operating costs of enterprises. < /p > epidemic prevention and control < /p > epidemic prevention and control policy consultation telephone < /p > Luohe epidemic prevention and control headquarters: 3132963, 3191116 and 3191117

Luohe disease prevention and control center: 3163955

Yuanhui District epidemic prevention and control headquarters: 6986835

. P > Yancheng District Epidemic Prevention and Control Headquarters: 3288277

Yancheng District Center for Disease Control and Prevention: 6172289

Zhaoling District Epidemic Prevention and Control Headquarters: 2639187

Zhaoling District Center for Disease Control and Prevention: 2616119

Wuyang County Epidemic Prevention and Control Headquarters: 71. P > Wuyang County Center for Disease Control and Prevention: 7135128

Linying County Epidemic Prevention and Control Headquarters: 8899656

Linying County Center for Disease Control and Prevention: 5656918

Economic Development Zone Epidemic Prevention and Control Headquarters: 5757977, 3221118

Demonstration Zone Epidemic Prevention and Control Headquarters: P > Xicheng district epidemic prevention and control headquarters: 2915111

psychological consultation telephone for epidemic prevention and control < /p > Luohe city and all counties and districts have set up psychological consultation hotlines for epidemic prevention and control (Monday to Sunday, 24 hours) to receive free psychological consultation from the masses and provide services such as psychological assistance, psychological counseling and psychological intervention therapy. < /p > Luohe City: 3711121

Yancheng District: 3335121

Yuanhui District: 3335121

Zhaoling District: 2633819, 6851121

Linying County: 5767121 <. 18:11-12:11 14:11-17:11)

Luohe Health Code Assignment and Transcoding Process Answering Hotline < /p > Assignment and Transcoding Special Class Hotline: 3177681, 3177689 and 3177691