The training contents of catering employees mainly include basic knowledge training, etiquette training, awareness training and business training.
1. Basic knowledge training of catering industry
The basic knowledge training of catering industry includes restaurant management concept, management characteristics, customer source status, rules and regulations, restaurant dishes, etc., so that personnel can have a certain understanding and understanding of restaurants.
2. Etiquette training in catering industry
Etiquette training in catering industry includes strict gfd, language and movement requirements, so as to show respect for guests everywhere in future services.
3, catering industry awareness training
When training employees, they must also cultivate their restaurant awareness, such as service awareness, role awareness, team awareness, obedience awareness and so on.
4. Business training in the catering industry
Business training in the catering industry can be carried out in terms of knowledge and skills. The purpose of business training is to help employees to work smoothly after taking up their posts. Skills training focuses on the specific operating procedures of this position and tries to make employees master the necessary service skills.
Relevant legal provisions on the training of catering employees
Article 11 of the Measures for the Supervision and Administration of Food Safety in Catering Services, catering service providers shall organize employees to participate in food safety training in accordance with the provisions of Article 32 of the Food Safety Law, learn food safety laws, regulations, standards and food safety knowledge, clarify food safety responsibilities, and establish training files; We should strengthen the training of full-time (part-time) food safety management personnel in food safety laws and regulations and related food safety management knowledge.