It is well known that in the eyes of all of us, the service of Haidilao has always been regarded as the benchmark of the catering industry. However, some media reported that in early May this year, a reporter entered Beijing Haidilao Jinsong store after an interview and induction training, and on the first day of his employment, he found rats in the cup-washing room of the back kitchen.

Over the next few days, the unannounced reporter comrades have been in the back kitchen of the Jinsong store of Haidilao ingredients room, serving room, fruit room, dishwashing room, wash cups and other places have been found traces of rats.

In addition, there are cleaning dustpan and tableware in the same pool of mixed washing, with customers using the hot pot leakage spoon pulling out the drain and other issues, the exposure of the picture is disgusting.

When the dishwashing room is not particularly busy, staff will clean and wash dishes at the same time. The brooms and dustpans used to sweep the floors, walls and drains are also used to clean dishwashers and lockers.

When the cleaning is done, staff dustpans and rags are washed in the sink, and brooms are placed on top of the dishwasher conveyor belt to drain.

The dishwasher at Haidilao's Jinsong store uses high-temperature disinfection to clean plates, and although the dishwasher is opened every day for cleaning, it only cleans the surface layer, and doesn't get rid of the grease inside. "Look at the oil stained on the top, and can not be cleaned, can stink people to death, you climb inside and smell, the smell can be big." Is cleaning the surface of the dishwasher staff complained to the unannounced visit to the reporter.

The dishwasher cistern water drain found that the cistern walls are covered with grease, you can scrape off a thick layer. Inside the cistern, you can also clearly see some of the fallen dishes, which have long been covered with grease.