1. Communicate with your superior to find out his dissatisfaction and expectation about the current situation of the department;

2. Get to know the department personnel and understand their respective responsibilities;

3. Get to know the personnel of relevant departments and understand the work they are responsible for;

4. Understand the current work situation of this department and the titles and processes with other departments;

5. First, integrate the existing work contents, systems and processes into the work, and start the ongoing work first;

6. Analyze and summarize the existing work, diagnose the management work of the department and the connection work with relevant departments, and draw up the work content that needs to be improved or continued;

7. Work out the work plan according to the requirements of the higher authorities for the problems diagnosed, and communicate with the higher authorities to reach agreement;

8. Carry out the work according to the work plan. If there is any change in the plan, it is necessary to agree with the superior at any time and make a summary report on the progress of the work;

9. The work plan of catering management generally includes:

1. Performance achievement plan: including restaurant promotion, publicity work and expense budget; Plan to achieve benefits;

2) The service quality of the restaurant is improved, including the staff training plan;

3) Establish the basic rules of restaurants, study, implement, execute and constantly review them; Basically achieve smooth operation;

4), the connection process between the dining room and the kitchen is improved and written documents are formed, and implemented, and at which time and what results are achieved;

5), personal growth plan; The plan for team growth (career planning) is suggested to be expressed in tabular form.

note: the situation of each restaurant is different, and others can't help you. You should make a plan according to the actual situation, but it is good to basically do the above points. Each major item can be subdivided according to the plan of completion time. Don't talk about general things in the plan, just make it clear which things to do and to what extent. Work plans should not be empty talk, and usually include the following contents:

time period, completed items, main responsible persons, collaboration departments, collaborators, completion standards and trackers.