How to do a good job as a catering manager
The catering industry has always been a mixed staff, staff turnover, personnel management, health management, and so on all aspects of the more difficult to manage the business, so how to do a good job of management of catering, has become a headache for many managers of a topic, the following is how to manage the catering industry, how to do a qualified How to manage the catering industry, how to be a qualified catering store management, Shanghai Enquan Catering Management Co.
First, the people sincere, loyal to the enterprise is a prerequisite for catering managers
Honest catering managers must need to do the work of seeking truth from facts, right and wrong in front of the principle of adherence to, and staff communication open heart, mistakes courage to face. If you can insist on doing this, you have the potential to become an excellent catering manager. Only honesty will work seriously and dare to take responsibility. Honesty is the minimum moral standard, if a catering managers do not even have the virtue of honesty, the commitment to employees do not honor the so-called smart "catering management skills" to deceive employees to achieve work performance, then "the wolf" story of the The main character may become you.
Second, a good spirit of collaboration, the basic requirements of catering management
For catering enterprises such as resource integration of service enterprises, the spirit of collaboration is the most basic requirements of catering management. With the intensification of market competition, catering management should pay more attention to the improvement of the overall ability, only the overall quality of a team up, the enterprise will be able to obtain sustainable development force. In addition to improve the quality of the team in addition to the quality of catering managers and employees to improve, more importantly, catering managers to improve the ability to collaborate, there is no collaboration, the best individual team is also a plate of loose sand, no competitiveness to speak of.
Third, through the corporate culture of food and beverage management is a necessary weapon
Catering enterprises, corporate culture is catering management decision makers charisma and management concepts of the concentration of the embodiment of the intangible code of conduct of employees in the catering business. As a catering manager has the responsibility to often through a variety of ways to the staff of the corporate culture of the propaganda, and to set an example, the body is for the model. Catering managers should be good at creating a strong cultural atmosphere, through the guidance, so that employees are accepted and integrated into the work.
Fourth, the process of food and beverage management must be the correct use of power
As a food and beverage manager, the power is given to the company, and the responsibility is closely related to the responsibility, and the responsibility is more important than the power. To be responsible for the power, responsible for the interests of the company, which can never be shaken. Moreover, the power of the catering manager is also given by the staff, but also contains the hope of the staff, I hope to be able to lead the staff to create more value for the company, so that the company develops faster, so that the staff can also get the development of the catering manager should consciously accept the supervision of the staff. Remember, the power of catering managers is to establish the majesty of management, and is not used to flaunt, casually show off, the key is to create more performance, show catering managers charming personality and management talent.
Fifth, catering management needs to constantly strengthen the staff's sense of service
With the increasingly fierce competition in the catering industry, the service has become one of the main competitiveness of catering enterprises, high-quality service level has also become the catering enterprises the most important market access card, not only the need to provide customers with good service, but also the need for a strong sense of service. As a catering manager, the need to continuously strengthen the staff's service consciousness, and make it a unique charm of the catering business.
Six, continuous learning is the task of catering management forever
The management process is also a catering manager to learn to improve the process. There is no end to learning, there is no end to improving. Nowadays, the community does not learn to lag behind, face the danger of being eliminated, do not "forget to learn" from the position of managers "honorably retired".