Time is fleeting, and we will get in touch with new knowledge, learn new skills and accumulate new experience, so as to make a plan for our future work. But what kind of work plan is suitable for you? The following is the work plan of the cleaning department of the property in the second half of the year that I helped you sort out, hoping to help you. 1

In order to ensure the smooth development of the cleaning work in 21xx, combined with the actual situation of this building, the work plan for the second half of 21xx is drawn up in view of the shortcomings in the work in the first half of 21xx, which mainly includes the following aspects:

1. Do a good job in employee recruitment and ensure the stability of the workforce

According to previous facts, employees introduce people who have entered the cleaning work post, with long working hours and jobs. The recruited personnel work for a short time, ranging from a few days to a month. According to the above experience, in 21xx, we should fully mobilize employees to introduce fellow villagers and neighborhoods, and strive to supplement the cleaning staff. We should not only import new employees and new strength, but also retain old employees and old backbones. We should not only ensure the quality and quantity of daily work, but also take care of employees' emotions, rationally adjust and make overall arrangements for employees' work and rest, and always care about employees' lives, so that employees can feel the warmth of home after work, so that employees can complete their work tasks with peace of mind.

second, carry out in-depth employee skills training and improve the professional quality of cleaning

train the newly-hired cleaning staff in various rules and regulations formulated by the company and carry out cleaning theory knowledge training for different positions, so that employees can master cleaning knowledge and meet the requirements of office cleaning. Under the training of theoretical knowledge for cleaning staff, practical operation training is carried out in combination with the actual situation, focusing on the use and allocation of cleaning tools and materials, cleaning procedures, elevator cleaning and maintenance, rust treatment, trash can cleaning and other related specific operating procedures.

Third, implement the responsibility management, do a good job in daily cleaning, unite and cooperate to overcome the difficulties in work

Strengthen employees' understanding of the inspection and evaluation standards of the company's cleaning work, clarify the areas and cleaning tasks of employees, establish employees' sense of responsibility, and enable employees to work hard and complete their tasks according to the standards.

The daily cleaning of the men's bathroom is a big problem in our work. The difficulty lies in the fact that the cleaning staff on each floor are mostly lesbians. The men's bathroom is a blind spot for us during work, and the owner's complaint is mainly the replacement of toilet paper. In order to completely solve this problem and achieve the satisfaction of the owner, we will communicate with other departments of the property in 21xx, and use the inspection time of other professionals of the property to help replace toilet paper (mainly on the third and fourth floors of the complex building), which requires the coordination of the property office and the support of each team.

Fourth, strengthen safety publicity and awareness

The cleaning work is complicated, and the working environment is uncertain, so the potential safety hazards of the operation increase accordingly. The safe operation of cleaning has also become the top priority in our work. We will strengthen both safety education and safety management, and train employees in the safe operation and precautions of cleaning.

cleaning work is everywhere, and cleaning personnel are everywhere. Therefore, in addition to work, our cleaning staff should also shoulder the work of the compulsory security officer of the building. Therefore, I should not only achieve the post safety of my own job, but also understand other safety issues and be able to handle them. In 21xx, we will continue to actively participate in all kinds of safety training, especially the fire training organized by Central Control, so that all employees can be familiar with the storage location of fire-fighting equipment, the use of simple fire-fighting equipment and the problems of fire hazards. Let employees know the importance of safety and nip all kinds of dangers in the bud.

5. Improve work efficiency and be ready to accept temporary work at any time

On the basis of daily cleaning, we need to cooperate with the property to do flood control work in rainy season, mainly focusing on the roof, and arrange personnel to clean the garbage and silt at the rain drain from time to time to prevent the rain drain from being blocked, resulting in rainwater siltation. After winter, implement the Plan for Snow Sweeping and Ice Shoveling, and do a good job of clearing the peripheral snow and ice and indoor anti-skid. For the inspection and reception of major national holidays and leaders of other units at all levels, we will seize the time, grasp the progress, and carry out relevant cleaning work by surprise. Prepare the land reclamation work for floor decoration in advance in 21xx years. For the work arranged by Party A and the relevant leaders of the property, the quality and quantity shall be guaranteed without any discount.

VI. Rational utilization of resources and reduction of work cost

Strengthen warehouse management, and take stock of materials and cleaning tools in the warehouse in the current month. Do a reasonable deployment and standardize the lifting of materials. Repairing the old tools (such as mop clips and dust pushers) will save unnecessary expenses for the company and strive to achieve the best results with the lowest expenses. In short, we will serve the owners wholeheartedly with the working principle of "long-term management, efficient implementation, self-discipline and self-encouragement, and harmonious progress" in our 21xx work. Taking the owner as the center, giving satisfaction to the owner as the purpose, and adhering to the principle of "standardized service and people-oriented" have raised our cleaning work to a new level, and also contributed to the company's 21xx performance. Work plan of cleaning department in the second half of the year 2

As Aijia Mingdi Property has just been established, it is now in the early stage of property intervention. All aspects of work are being carried out one after another. Aijia Mingdi belongs to a fully enclosed high-grade residential district, and the service quality and service requirements for cleaning are bound to reach a higher level. Provide a clean, comfortable and beautiful living environment for the owner to live in.

1. Improve various management systems and form a supporting assessment and supervision mechanism

In 21xx, we will revise and improve various management systems and establish a systematic performance appraisal mechanism on the basis of the original. Change the passive state of "people manage people" in the past, and cultivate employees' consciousness of self-discipline and self-discipline, so as to move towards a benign track of "systems manage people and systems restrain people". Further strengthen the management of people, and refine and quantify the work standards, on the one hand, it is convenient for operators to be familiar with what they should do and to what extent; On the other hand, it facilitates the assessment and supervision of managers and reduces personal subjective factors. In the work, we should adhere to the policy of "fixing people, posts, time, standards and tasks", take effective measures for specific work, strengthen the management of operators and optimize the personnel structure, which is more conducive to the development of future work.

second, the implementation of the first question responsibility system

the implementation of the first question responsibility system requires the employees of this department to master more information, such as the information of hotels and office buildings, the daily habits of important leaders, etc., as well as the employees' flexibility in handling things and their ability to solve customer service needs. Our department will collect information extensively, strengthen training and study, and expand its own knowledge in order to better serve the owners. The first inquiry responsibility system will be officially implemented from January, 21xx, and the department will work hard on the problems complained by the owners, implement the principle of "who is in charge and who is responsible", check the problems in the end, never stay in the backlog, and do a good job in file management to deal with the problems. Constantly accumulate work experience and take our service level to a new height.

Third, establish a "floor inspection-free system"

Give full play to the backbone of employees, so that the foreman has more time and energy to focus on management and employee training.

In order to deepen employees' understanding of property cleaning work and strengthen their sense of responsibility, the Property Cleaning Department will sign the Floor Inspection-Free Agreement with the backbone of employees in the floor in 21xx, so that employees can check and correct their own work, participate in management and take charge of the shift work during the foreman's vacation, which fully reflects their own values and the trust of the department, and makes employees more enthusiastic about their work. This measure will reduce the workload of the foreman in ward rounds, have more time and energy to focus on the management and training of employees, and really play the role as a grass-roots manager.

IV. Establish engineering maintenance files and track the maintenance status in the region

Starting from 21xx, the department will establish engineering maintenance files to record some special maintenance projects, so as to facilitate timely tracking and understanding the maintenance status in the region, thus more effectively ensuring the integrity of facilities and equipment in the region, and at the same time better understanding the operation status of facilities and equipment in the region for a period of time. Fundamentally solve the long-standing problems left over from the project that hinder the development of the department, and will also greatly enhance the owner's recognition of our management.

5. Cultivate employees' observation ability, provide personalized service and create a service brand

With the development of hotels and groups, the business philosophy and service concept in the industry are constantly updated, and the expectations of the owners are constantly rising. It is not enough to satisfy the owner, but also to make the owner unforgettable. This requires providing personalized services on the basis of standardized services. Hotel service pays attention to "thinking what guests think and being anxious about what guests are anxious about". Service personnel should pay attention to observation, guess the psychology of the guests, and provide services as quickly as possible when the guests have not said their requirements, and just send a pillow as soon as they want to sleep, as we often say. Imagine the owner's unforgettable service?

the department will focus on training employees how to provide personalized services according to the living habits of group leaders. In daily work, through encouraging training, collecting and sorting, system standardization and training rewards, this will become the conscious action of employees and promote the improvement of service quality as a whole.

1. Encourage training: the department will list the waiters who have excellent performance in their work and are praised by the leaders of the group as the backbone for training, so as to make their service awareness and quality by going up one flight of stairs, base themselves on their posts and strive for first-class service.

2. collection and arrangement: department managers strengthen on-site management in their daily work, find typical cases of personalized service from front-line services, collect and arrange them, and summarize them into files.

3. system standardization: the typical cases sorted out will be popularized and constantly supplemented and improved in practice, so as to form systematic and standardized data, which will be used as a standard to measure service quality and make the transition from fuzzy management to quantitative management.

4. Training reward: The sorted materials can be used as training materials, so that new employees can understand the work requirements and learning objectives from the beginning, and the old employees can find gaps and make up for deficiencies through comparison, so as to improve their understanding. For employees who have outstanding performance in their work, the department will commend and reward them in various forms, so that employees can form a good atmosphere of striving for advancement and making contributions.

The implementation of the above plans requires the concerted efforts of all staff, the assistance and cooperation of other brother departments, and the full support of hotel leaders, so that our plans can be implemented. I hope that when we review our work in 21xx next year, we will gain not only confidence, but also fruitful results. Work plan of cleaning department in the second half of the property 3

Since this year, under the guidance of Deng Xiaoping Theory and Theory of Three Represents, the local trade unions have conscientiously studied and implemented the Trade Union Law and the spirit of the Fifth Plenary Session of the 16th Central Committee under the leadership of the superior trade unions and the local party committees. In accordance with the requirements of building a harmonious socialist society, closely surrounding the annual work objectives of the party and government, they have actively implemented Scientific Outlook on Development, aiming at creating a harmonious and clean city environment. Taking improving the comprehensive quality of the workforce as the core and safeguarding the legitimate rights and interests of employees as the basic duty, we will continuously enhance the influence, penetration and cohesion of trade unions among employees. Actively explore new ideas and methods of trade union work in the new era, and successfully complete the tasks assigned and scheduled by the higher level trade union in the past six months. The specific work is summarized as follows:

First, put the interests of workers in the first place, and care for the poor workers

On the eve of the Spring Festival, the local party and government and trade union leaders personally led a team to provide on-site condolences and difficult subsidies to employees whose family members were seriously ill and their single-parent children had financial difficulties in studying. The amount of condolences was 611 yuan, and the total amount of difficult subsidies was. Conscientiously do a good job in publicity and education, organize and launch the "one-day donation" activity, carry out the "one-day donation" activity for all employees, and collect donations by each trade union group. * * * received a donation of 3,111 yuan. At the same time, the local trade unions give full play to the role of helping and liaising with employees in difficulty. Whenever employees encounter major events such as illness, poverty, marriage or funeral, all trade union groups can visit their homes in time, visit the hospital and send condolences, solatium and subsidies. It not only solves the worries of some employees, but also creates conditions for harmonious relations between cadres and masses and building a working environment of mutual help.

Take the "March 8th" festival as an opportunity to organize all virgin workers to inspect the city appearance and environmental sanitation in Hong Kong, so as to broaden their horizons; On the occasion of the "June 1st" Festival, employees with children under the age of 14 were rewarded.

Second, highlight key points, and further strengthen the management level of cadres and workers

Organize cadres and workers to study political theory every Friday with each trade union group as a unit, convey and arrange the spirit of instructions of the higher-level trade unions and the local party and government, and put them into action. Organize all employees to study and discuss the Record of Public Servants' Diligence and Honesty. Many comrades have written articles about their learning experience and comments, and published excellent articles about their learning experience in the local area network, so as to constantly create an atmosphere of "entering the unit, the family and the people's hearts" of a clean government culture.

Based on the work of the Party and Government Center, the Implementation Opinions on Carrying out the Construction of Staff Quality Project in XX Years was issued, and the construction of staff quality project was carried out with ideological education as the core, skill training as the focus, and unit culture construction as the carrier, so as to comprehensively improve the comprehensive quality of the staff, such as ideology, culture and ability. In the second half of the year, the staff will be organized to carry out skill training and competitions.

Third, participate in the discussion of state affairs and further improve the democratic management of workers

The system of workers' congress with workers' congress as the basic form has been further improved, the operating procedures of the system of workers' congress have been standardized in combination with the actual situation of the unit, and workers have been organized to discuss the implementation opinions of management leaders and business backbone teams (for Trial Implementation) and other documents, and the opinions of the workers and staff have been widely listened to. After the "two ups and two downs" and the secret ballot of the workers' congress, With 51 votes in favor, the "Implementation Opinions on Management Leaders and Business Backbone Team" was adopted, which guaranteed the employees' right to know, choose and supervise major issues of the unit and established an incentive mechanism for talent training.

Key tasks in the second half of the year:

1. Organize trade union members and trade union team leaders to conduct professional training, continuously improve the professional quality of trade union cadres, and play the most basic role in ensuring the implementation of all work;

2. Organize all employees to carry out computer skills training and organize computer operation competitions;

3. Constantly enrich the cultural and recreational life of employees and organize small-scale sports meetings suitable for employees' physical fitness;

4. Continue to organize employees to discuss and practice the spirit of urban cleaning, assist relevant departments to collect the spirit of urban cleaning, and mobilize all employees to participate in the collection activities of urban cleaning spirit;

5. further improve the system of workers' congress with workers' congress as the basic form.