1, eating cockroaches, eating cockroaches, belonging to the consumer because of food safety standards do not meet the food received damage, due to food safety, so consumers can request a refund of ten, that is, consumers can ask for compensation for the loss of the merchant, but also to the merchant to ask for payment of the price of ten times or three times the loss of damages, the amount of compensation is less than one thousand yuan The amount of compensation is less than one thousand dollars, one thousand dollars.

2, the legal basis: "Chinese people's *** and the State Food Safety Law" Article 148

Consumers due to non-compliance with food safety standards of food damage, you can ask the operator to compensate for the loss, but also to the producer of compensation for damages. Received the consumer compensation requirements of the production and operation, shall implement the first responsibility system, the first compensation, shall not be shirked; belongs to the producer's responsibility, the operator has the right to recover from the producer after compensation; belongs to the operator's responsibility, the producer has the right to recover from the operator after compensation. The production of food that does not meet food safety standards or the operation of food that is known to be not in compliance with food safety standards, the consumer in addition to compensation for losses, but also to the producer or operator can also be demanded to pay ten times the price or three times the loss of damages; increased compensation for less than one thousand yuan, one thousand yuan. However, the food labeling, instructions for the existence of defects that do not affect food safety and will not mislead the consumer except.

Second, food safety complaints should pay attention to what

Food safety complaints should be noted as follows:

1, food safety complaints reported to the scope of acceptance, including the production and sale of substandard food behavior, food poisoning, poor catering hygiene, poor personal hygiene of food workers, the sale of moldy, stale, expired food and other violations of consumer rights and interests, does not meet the food hygiene laws and regulations Requirements of the behavior;

2, complaints and reports must be timely, as early as possible after the incident to the local health department to reflect the administrative departments of health in the first time to investigate and deal with the administrative departments of health to safeguard the rights and interests of consumers. For example, in the event of food poisoning, some consumers want to go private with the hotel to get some compensation, often private failure to think of the complaint report, then the best time to investigate and deal with food poisoning has been lost, the suspicious food was destroyed, the processing operation place was cleaned and disinfected, poisoned people have been recovered, the health administration can not be taken into account to obtain strong evidence. At this point, if the hotel and repentance do not recognize the account, health administrative departments are difficult to help the victimized consumers to recover their rights.