In the past, Ctrip and E Long's ticket sales platforms bought air France and KLM tickets and sold them to consumers at the original price. Their income comes from airline kickbacks.

But now Air France KLM has a zero commission policy, which means that they don't give kickbacks to agents, and let them charge consumer service fees in addition to the ticket price.

The United States, Europe and Singapore all implement the zero commission policy, and now China wants to do the same.

However, China's laws and regulations do not allow air ticket sales agents to charge consumers any form of service fee, which is clearly stipulated in China's Civil Aviation Law and Notice on Changing the Management Mode of Domestic Air Transport Sales Agents.

Now most agents stop selling air France KLM tickets.

I hope it helps you.