In the catering industry customers ate the meal out of the steel wire ball customer demand compensation of one thousand yuan is not excessive. Because of the food safety, consumers can ask for three times the loss of compensation, compensation amount is less than 1,000, according to the calculation of 1,000 yuan.

According to the "Chinese People's **** and the State Food Safety Law" Article 148 consumers due to non-compliance with food safety standards of food damage, you can ask the operator to compensate for the loss, but also to the producer of compensation for damages. Received the consumer compensation requirements of the producer and operator, shall implement the first responsibility system, the first compensation, shall not be shirked; belongs to the producer's responsibility, the operator compensation to the producer has the right to recover; belongs to the operator's responsibility, the producer compensation has the right to recover from the operator.

Producing food that does not meet food safety standards or operating food that is known to be not in compliance with food safety standards, the consumer, in addition to compensation for losses, but also to the producer or operator can also be required to pay ten times the price or three times the loss of damages; increased compensation for less than one thousand yuan, one thousand yuan. However, the food labeling, instructions for the existence of defects that do not affect food safety and will not mislead the consumer except.

Other provisions on food safety.

"The Chinese People's **** and the State Food Safety Law" Article 50 food producers to purchase food ingredients, food additives, food-related products, shall check the supplier's license and product certification; the inability to provide proof of conformity of the food raw materials, shall be tested in accordance with the food safety standards; shall not be procured or used in accordance with food safety standards do not meet the food raw materials, food additives, Food-related products.

Food manufacturers should establish food ingredients, food additives, food-related products purchase inspection record system, truthfully record the name of food ingredients, food additives, food-related products, specifications, quantities, date of production or production batch number, shelf life, date of purchase, as well as the name of the supplier, address, contact information, etc., and to save the relevant documents. Records and vouchers to save the period shall not be less than six months after the expiration of the shelf life of the product; there is no clear shelf life, the retention period shall not be less than two years.

The above content reference? Chinese government website - Chinese People's **** and State Food Safety Law