In foreign business, business etiquette plays an important role in lubricating and promoting. In order to effectively carry out foreign business activities, we must master the knowledge of foreign etiquette, follow the etiquette norms, pay attention to avoiding ungentlemanly words and deeds. The following is my recommended business etiquette paper for your reference.

Business etiquette essay sample Part 1: Business Negotiation and Communication

Abstract

Business etiquette, that is, the company or enterprise business people in business activities, in order to shape the good image of the individual and the organization should be followed by the object of the interaction to show respect and friendship of the norms or procedures, is the use of the general etiquette in the business activities and the embodiment of. This paper explores the definition of business etiquette, importance, core principles and general business etiquette, so that people can study and learn more about business etiquette.

I Introduction

With the continuous development of China's economy, China's relationship with the world is getting closer and more frequent. Domestic enterprises and businessmen are facing fierce competition from a large number of multinational corporations. Go abroad, so that the world more people understand the image of the enterprise, so that the enterprise's brand invincible, is the whole business community and business aspirations. In order to deal with the world, it is necessary to have cross-cultural communication skills. That is to say, in the process of appropriate use of business etiquette.

Gift out of the common, common into the gift. In business interactions to do? The first thing you need to do is to restrain yourself and respect others. In order to make people more relaxed and happy interaction. For the sake of others? Not only is business interaction, but also the basic principles of normal interaction between people. Therefore, learning and correctly using business etiquette is not only the external performance of a person's inner cultivation and quality, but also a kind of interpersonal communication in the application of an art, a kind of communication or communication methods, is the interpersonal communication in the agreed show respect, friendly customary practices. To communicate with each other in interpersonal communication, it is necessary to master the skills of business etiquette. From a personal point of view, mastering a certain business etiquette helps to improve people's self-cultivation, beautify themselves, and beautify their lives. And can be very effective in promoting social interaction, improve interpersonal relations, but also help to purify the social atmosphere. From the point of view of the enterprise, mastering certain business etiquette can not only shape the corporate image, improve customer satisfaction and reputation, and can ultimately achieve the purpose of enhancing the economic and social benefits of enterprises.

II Definition of Business Etiquette

2.1 Definition of Ancient Etiquette

In ancient China, there were ? five rituals? The five rites are: auspicious rites for sacrifices, auspicious rites for crown and marriage, auspicious rites for guests, auspicious rites for military travel, and auspicious rites for funerals. Folklore circles believe that rituals include four kinds of life rituals: birth, crown, marriage and funeral. In fact, etiquette can be divided into two main categories: political and life.

First, the official special provisions and require people to comply with the implementation of the political, economic, cultural, military and other systems, including the rules and regulations. The political category includes sacrifices to heaven, earth, temple sacrifices, sacrifices to the late masters and saints, honoring the master of the township drinking rituals, meeting rituals, military rituals, etc.

The second is the official rules and requirements for people to comply with.

The second is the public in the long-term social interaction process of the spontaneous formation of human morality, behavioral norms and a variety of formal etiquette. Life class The origin of etiquette, according to Xunzi has ? three books? i.e.? The origin of the birth of heaven and earth The origin of the world, the origin of the world, and the origin of the ancestors. the origin of the ancestor's class? and? the foundation of the rule of the ruler and the teacher. Among the rituals, funeral rites are the earliest. Funeral rites are used to appease the ghosts of the dead, but in the case of the living, they are used to distinguish between the young and the old, and to fulfill the filial piety and human ethics.

2.2 Modern etiquette

According to the law of development of etiquette and its own role, etiquette has become a kind of behavioral norms and guidelines for human beings in interpersonal social interaction and communication, which are agreed upon to regulate themselves and respect others.

From the perspective of morality, etiquette can be defined as the behavioral norms for people in the world. From the perspective of communication, etiquette is a kind of interpersonal communication skills. From the perspective of aesthetics, etiquette is a form of beauty. It is the inevitable externalization of the beauty of the human heart.

2.3 Etiquette and manners, etiquette, rituals, instrumentation

1 Politeness Generally refers to the behavioral norms of expressing modesty and deference to the object of interaction in interpersonal communication through words and actions.

2 etiquette usually refers to people in the social occasion, mutual respect, friendly tube form.

3 Ceremony Ceremony is a social activity according to the requirements of protocol, around a certain theme, in accordance with some specific procedures for the collective etiquette process.

4 Instrumentation Instrumentation is the embodiment of etiquette in the external image of the individual, including appearance, dress, posture, expression, speech and other aspects.

3 The significance of learning business etiquette

? Do people first learn manners? Etiquette must be learned, cultivated and trained to become people's behavior. Every member of society has the obligation and responsibility to become a member of this nation and group naturally by learning etiquette

and passing on etiquette. Personal civilized etiquette once developed, will inevitably play an important role in social life.

For individuals, there is no way to stand without learning etiquette. Learning etiquette can make an individual's words and deeds in social activities in line with their identity, status and social role. Etiquette is also a measure of the high and low moral standard of the individual and the yardstick of education. On the enterprise, can shape the corporate image, dissemination of communication information, by can improve the efficiency.

The core and principles of business etiquette

4.1 Core

The core of etiquette is respect. Respect for the word, is the basis of etiquette, but also the foundation of the treatment of people. The first is self-respect for this, self-respect and self-love, love their own image. Secondly, we should respect our profession. Hear the road has a sequence, the profession has a specialization. The third to respect their own company. Three principles of respect for others: accept each other, do not embarrass each other, do not embarrass each other, the guest is always right. Value each other, appreciate each other, look at each other's strengths, do not correct the shortcomings in public. Praise each other. People who know how to appreciate others are actually appreciating themselves, a sign of self-confidence.

4.2 Principles

4.2.1 Respect Tolerance

Respect is the emotional basis of etiquette. In our society, people are equal, respect for elders, care for customers, which is not only not a self-humiliating behavior, but rather a meter, indicating that a person has a good quality within the individual.? Respect for people who always respect, love people who always love? ,? People respect me a foot, I respect people a foot? Rites of Passage The virtuous circle is to use such a mechanism to be born. Of course, politeness is also a kind of self-respect, should not be hypocritical to please others, not to mention the rich and spoiled. Respecting people is also a matter of following the customs and respecting others' preferences and taboos. In short, respect for people and friendly, which is an important principle of interpersonal relations.

Broad that is treated leniently, tolerance that is compatible, tolerance, is open-minded, open-minded, can put themselves in the shoes of others, understanding of the faults of others, do not care about personal gains and losses, have a strong sense of tolerance and self-control. Chinese traditional culture has always emphasized and advocated the moral principle of tolerance, and regarded being tolerant of others as a basic virtue in dealing with people. Engaging in business activities also requires one to be tolerant of others and to maintain an open-minded and generous character or attitude towards interpersonal disputes. In business activities, conflicts and misunderstandings are inevitable due to respective positions and interests. Follow the principle of tolerance, open-minded, far-sighted, understanding, sympathetic to others, in order to correctly treat and deal with all kinds of relationships and disputes, and strive for more long-term interests.

4.2.2 Sincerity and humility

The etiquette of business people is mainly to establish a good personal and organizational image, so etiquette for the purpose of business activities, not only in its form and means of significance. At the same time, business activities are not engaged in short-term behavior, engaged in business, etiquette, pay more and more attention to its long-term interests, only to adhere to the principle of sincerity, with an eye to the future, through the long-term influence of the subtle, in order to obtain the ultimate benefit. That is to say, business people and enterprises to cherish their image and reputation, should not only pursue the perfect etiquette in the external form, it should be regarded as a business person emotionally sincere outpouring and performance.

Modesty is a virtue, but also an important condition for social success. Humble, in the social scene that is manifested as approachable, warm and generous, good with people, willing to listen to the views of others, showing open-mindedness, because of the surrounding people have a strong attraction, with a strong ability to adjust interpersonal relationships. The modesty we emphasize here does not mean excessive modesty, unprincipled compromise and concession, not to mention presumptuousness. It should be recognized that excessive modesty is actually a social barrier, especially in business interactions with Westerners, not confident performance will make the other side doubt your ability.

4.2.3 Do not be humble

Interpersonal communication should pay attention to a variety of different situations in the social distance, that is, to be good at grasping the emotional scale of communication. As the old saying goes: "A gentleman's friendship is as light as water. Gentleman's friendship is as light as water, small man's friendship is as sweet. This is not unreasonable. In interpersonal communication, communication and understanding is an important condition for establishing good interpersonal relations, but if you are not good at grasping the emotional scale of communication, that is, the lack of interpersonal communication, the lack of moderate distance, the results will be counterproductive. For example, in general contacts, both courteous and reasonable, but not low; that is, to be enthusiastic and generous, but not frivolous flattery. The so-called moderation, is to pay attention to the feelings of moderation, moderation of speech, demeanor moderation. Only in this way can really win the respect of the other party, to achieve the purpose of communication.

In the specific use of business etiquette, allowing for different people, according to different objects of interaction, to take different specific methods. However, at the same time, we must emphasize: in the core of business etiquette, that is, respect for the object of interaction,

to treat each other with courtesy on this point, any object of interaction must be treated equally, to give the same degree of courtesy. Not allowed to interact with each other in age, gender, race, culture, occupation, identity, status, wealth and their relationship with the proximity of the different, and this is not the same, differentiated treatment, give no treatment. This is the basic requirements of the principle of equality in business etiquette.

Five general business etiquette

General etiquette in business activities, the main content is to follow the principles of etiquette in daily life. It contains a double meaning: one refers to their own party to the other side of the expression of politeness, politeness and other gestures, and the second refers to their own party to the other side of the etiquette and customs of thanks and respect.

According to the scope of application of etiquette, etiquette is divided into political etiquette, business etiquette, service etiquette, social etiquette, international etiquette. According to the etiquette of the operation of the main body of different classified etiquette is divided into public relations etiquette, secretarial etiquette, nurse etiquette, traffic police etiquette, teacher etiquette, student etiquette and so on. According to the expression of etiquette classification etiquette is divided into instrument etiquette, speech etiquette, dress etiquette, behavioral etiquette.

5.1 Instrumental etiquette

The preparations to be made before the meeting include the choice of time and place, the preparation of the theme, content and agenda of the meeting, and the formulation of a good meeting plan and objectives. First of all, the introduction of the inferior to the superior: young to the older colleagues in their own company to colleagues in other companies low-level executives to senior executives company colleagues to customers unofficial personnel to official persons national colleagues to foreign colleagues.

Banquet organization: (1) to determine the purpose of the banquet, name, object, scope and form (2) to determine the time and place of the banquet (3) to send out invitations (4) ordering food (5) seat arrangements (6) site layout (7) the preparation of tableware (8) Banquet procedures and site work (9) staff should be noted.

5.2 Speech etiquette

Talking eyes on each other is a minimum of politeness, talk to concentrate not to casually interrupt each other's conversations, talk to both sides of the speakers to master their respective possession of the time, can not appear on one side of the monopoly of the situation, do not talk about individual know or interested in the matter, or only talk to someone and coldly fall on the others, pay attention to be able to let each other feel your attitude to the conversation, to be able to make the other side of the conversation. To pay attention to be able to let the other side feel your attitude to the conversation, the topic of conversation and the content of the requirements, the conversation process should also pay attention to speak should leave room for maneuver.

5.3 Dress etiquette

Spring and autumn clothes

Young and middle-aged men

Young and middle-aged men usually wear suits, suits, jackets or jackets when they take part in the business negotiation

Old and middle-aged men

Old and middle-aged men should wear suits or suits.

Middle-aged and young women's clothing

When middle-aged and young women participate in business activities as negotiators, they can choose suits, sweater jackets, suit overskirts, cheongsams and other clothing.

Middle-aged and elderly women's clothing

Suits or suit suits are common clothing for middle-aged and elderly women.

Summer clothing

Young and middle-aged men's clothing

Young and middle-aged men attending business activities in the summer, you can wear a shirt and pants or a single suit, in grand occasions should wear a single suit and tie or wear a short-sleeved shirt tied in pants and tie. Color to light, monochrome-based, you can bring light-colored lattice or light-colored stripes.

Middle-aged and elderly men

Middle-aged and elderly men participate in business activities in the summer, wearing long and short-sleeved shirts with pants or single suits, shirts are usually tied within the pants, playing a tie.

In grand occasions should wear a single suit and tie. The color is light gray, light blue and beige. Young and middle-aged women

Young and middle-aged women to participate in business negotiations in the summer, you can wear long and short-sleeved shirts with pants or skirts, but also

to wear dresses, cheongsams or suits dresses, suit dresses in the important occasions more often choose to suit.

Middle-aged and elderly women

Middle-aged and elderly women to participate in business negotiations in the summer, you can wear long and short-sleeved shirts with pants or skirts, but more than choose the suit skirt.

5.4 Behavioral etiquette

Foreign gift-giving agreed rules are: ① Western society attaches more importance to the meaning of the gift and the emotional value of the gift spending is not too much, the gift does not have to be too expensive. ② foreigners in the gift giving and receiving gifts, there are few words of humility. ③When accepting gifts from guests and friends, people in most countries accept gifts with both hands and thank each other. ④Foreigners pay much attention to the exquisite packaging of gifts. ⑤ Gifts must be given openly and generously. ⑥ Refusing to accept a gift is generally not allowed.

When shaking hands, you should take off your gloves and hat first. Shake hands to master the time, generally speaking, the time is about 5 seconds, if less than 5 seconds seems hasty, if you hold too long, seems too enthusiastic, especially men hold a woman's hand, hold too long, easy to cause the other side of the heart of the guard. Mastery of the degree of force: too light and too heavy are not good, the power of moderate handshake will make each other feel gentle and friendly. Men and women shake hands, often only shake a woman's fingers can be. Mastering the handshake posture pay attention to the order of the handshake: between the upper and lower levels, the superior reached out after the lower level to reach out; between men and women, the woman reached out after the man to reach out to shake hands; between the host and the guest, the host should reach out first, the guest and then reach out to shake hands. There are many people shaking hands should pay attention to can not cross each other, should wait for others to shake hands after reaching out.

Be prepared to make phone calls. Pay attention to the time of the call, especially to avoid playing in the lunch break or time off work Smiling tone, voice clear and polite, greetings. Don't be in a hurry to commit to something or make a decision on the phone Speak on the phone and make notes on paper at the same time. Colleagues on the phone, if others in the vicinity of the clamor of conversation, easy to lead to the customer's impression of the company's bad, at this time, if there is an urgent need to talk to colleagues, should be used in writing.

Six Conclusion

From ancient times, our country's etiquette is a symbol of China's unique civilization, is the embodiment of the virtues of the Chinese nation. Etiquette, as a traditional virtue, has a historical inheritance and an unfailing vitality. Business etiquette is also increasingly important in China. In the process of transnational business, who can follow the customs or respect the other party's etiquette,

who can survive better. China's rapid economic development, the number of peculiarities grows exponentially, the tertiary industry is booming, business activities are becoming more and more frequent, people in business activities also need to learn, abide by some modern business etiquette norms, familiarize with the Chinese business etiquette, and understand the rest of the world's etiquette and taboos. As a businessman, you should learn as much as possible about the business etiquette of the other culture before the first contact with foreign business partners, adjust your own etiquette behavior in time, and create a relaxed and pleasant business environment.

Business etiquette thesis example Part II: Business etiquette thesis

[Abstract] Nowadays, the climax of the graduates' job-seeking and sweeping, good personal grooming and rich in personality aesthetic interest for a college graduate job interview is crucial, so it is necessary that every college graduate must learn the correct professional etiquette, with good professionalism, thought it is the first step to success in job interviews. The first step.

[Keywords] college graduates interview dress

1.Case

A joint venture hotel recruiting all kinds of service personnel 350, more than 700 fresh graduates with the desire of this enterprise, very early in the morning line up? The company's main goal is to provide the best possible service to its customers, and the company is committed to doing so. Waiting for the application. 7:30, the first visual inspection in many people's expectations began, a candidate for female college students, ring pendant tinkling, heavy makeup, angrily came to the eye in front of the eye, the words but three sentences, the eye frowned lightly wrinkled, but courteous, and said thank you! The first thing you need to do is to get your hands on a new pair of shoes or boots.

A male college student in his early twenties, a handsome, reportedly two foreign languages, the visual inspector to treat politely, and even said? The first time I've seen this, I've seen it in my life. The male college students like no one else's territory, the butt seat, legs a cock, all body leisurely and comfortable upside down, ? This day, more than 700 applicants, near the visual inspection of this level, was? Brush off 80%. When these are regarded as? Life small? Behavior as a hotel recruitment of mandatory conditions, people are not too small vibration, especially those who regard themselves as talented and ambitious applicants are not expected, not yet to the big river to show their talents, in this small ditch overturned the boat. From this, we can see that the application etiquette in a person's job search process plays a very important role.

The image of the job seeker to the interviewer's good or bad, related to the ability to successfully enter society, find a suitable and satisfactory job. For this reason, graduates in the interview before the personal image design is necessary. However, not all? Packaging? Can work, and sometimes counterproductive, then, in the interview etiquette and image design should pay attention to college students job hunting etiquette which problems? Here I am on the interview dress, as well as the basic etiquette of the interview to summarize some .

2 dress and grooming

The first impression of a person's interactions with others is very important, and appearance is the first business card of people stepping into society. When applying for a job, graduates should first pay attention to their dress and grooming.

Many people think that it is rare to have an interview, must be a big show, so buy a lot of fashionable, avant-garde clothing. This is a great misunderstanding. Generally formal enterprises are very appreciated traditional, conservative formal dress, so the clothing does not have to wear brand-name, solemn, decent on the good. Some people pay less attention to clothing and dress too casually. It will also make the recruiter's impression of you greatly reduced. Job hunting dress should pay attention to the steady, formal, generally speaking, the suit is more generally appropriate. And must be neat and clean, pay attention to the size must fit, big or small size will affect the wearing effect. The color of the clothes should choose the neutral color of the skin, pay attention to the modern sense, grasp the positive direction. Hair should be neatly combed, not messy or sticky. When wearing dark-colored clothes it is best to pat both shoulders beforehand. So that dandruff does not fall on it, and hair should be polished.

In addition, not to ignore the different positions on the different requirements of the dress, such as applying for public relations positions should pay proper attention to the fashion, while applying for secretarial and accounting positions should be with the fashion to pull away from the appropriate distance.

3. Interview process etiquette

Graduates in the interview process to show the level of etiquette, reflecting your character, cultivation and other personal image, therefore, the interview process, please make sure to pay attention to the following points:

3.1 punctual to the appointment.

Generally speaking, it is better to arrive at the interview location 5-10 minutes earlier than the scheduled time, and never let the recruiter wait.

3.2 Seating etiquette.

When entering the examiner's office, be sure to knock on the door and wait until the examiner signals to sit down. If there is no designated seat, you can choose the seat opposite the examiner to sit down. In addition, pay attention to the elegance and spirit of your sitting posture. When sitting in the chair, it is best to sit only 2/3, legs together, the body can be slightly forward.

3.3 Self-introduction.

When the examiner asked you to introduce yourself, do not memorize the resume like a set of repeat, which will only make the examiner feel boring. With a soothing tone of voice will resume the focus of the class description can be, such as name, graduation school, professional, specialties, and so on. If the examiner wants to know more about a certain aspect, you then introduce.

3.4 Behavior. Job seekers should pay attention to their own behavior during the interview:

3.4.1 Pay attention to stand upright and sit straight, do not bend over and bow your head.

3.4.2 Put your hands in the right place and keep them steady, don't do anything like playing with your tie, pulling out your ears, picking your nose, stroking your hair, breaking your knuckles, playing with the business card handed to you by the recruiter, and other superfluous actions.

3.4.3 Prohibit the legs from wobbling and buckling in a neurotic manner.

3.4.4 Carry your own briefcase or purse with you, and do not hang it on the back of the chair, but put it next to or behind the chair you are sitting in.

3.5 Question-and-answer etiquette.

Maintaining a positive and confident mindset is a prerequisite for the continuous eruption of the language of wisdom in the interview. During the interview, the speech should be full of confidence. Answer questions in as much detail as possible, and talk on the recruiter's topic. Some examiners will intentionally ask questions that offend you and use them to test how you treat them and to check your cultivation and ability to cope with changes. You must be calm and not take things personally. It is OK to refuse to answer, but the tone and attitude must be tactful and gentle.

3.6 Say goodbye in time.

Some receivers indicate the end of the interview by getting up, others use ? Such a rhetoric to end the conversation. Our graduates should be very sensitive to this and get up in time to say goodbye. When you say goodbye, you should shake hands with the receiver, but also put the chair back to its original position, and then thank the examiner with a smile.

4. Summarize

Carnegie, the famous psychologist and educator, said that human success depends on 15% of the talent and 85% of the interpersonal relationships. Etiquette is the indispensable link in human relations. Job search is a very important experience and opportunity for individuals, pay attention to their behavior in the job search process to show their good professional knowledge and cultivation, so as to obtain the first step to success. Because nowadays, in addition to looking at whether you have considerable professional knowledge and potential, employers also need to look at what you do and say in front of others, whether it is a modern enterprise needs talent, that is, whether it has a good overall quality. Good job-seeking skills and proper public relations etiquette will definitely give you more chances of success in interviews. I am very glad that I chose the business etiquette course in the last elective course of my junior year, I think it will benefit me a lot in my future work life!

References:

"Modern Business Etiquette" University of International Business and Economics Press "Business Etiquette" Higher Education Publishing House

"Interview Etiquette"

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