Restaurants add a service charge legal a restaurant charge service charge legal? Now there is no clear regulations that can not be charged, because the restaurant business belongs to the category of market price adjustment, the enterprise has the right to independent pricing. But according to the "Protection of Consumer Rights and Interests Act," Article 8 provides that consumers have the right to know the real situation of their purchase, use of goods or services; Article 9 provides that consumers have the right to choose their own goods or services. If a restaurant wants to charge a service fee, it must inform customers in advance. Otherwise, it violates the consumer's "right to know" and "right to choose", customers can refuse to pay. Here, I remind you, if your restaurant charges a service fee, be sure to inform the customer in advance, or in the restaurant for obvious text prompts. If the business is not informed in advance, the checkout and to charge a service fee, consumers can refuse to pay; if the business does not agree, you can call 12315 complaints. Second, the restaurant so reasonable service charge?1. must charge a service charge? Industry sources, the catering industry service charge originated in Hong Kong's "tips". But we do not have the habit of tipping in mainland China, some restaurants to this voluntary payment of tips, into a clearly marked price must be paid for the service charge. Although from the law does not constitute overbearing terms, but still let a lot of people are not accustomed to, especially customers do not experience: value for money" service, the restaurant has a poor impression. 2. charges too little obvious tips we mentioned, service charge must be informed in advance, text or verbal can be. But some merchants are more "sinister", intentionally charging service charge tips written especially small, presented at the table or the first page of the electronic menu, customers basically will not notice. Checkout when customers questioned, the restaurant said: "Anyway, prompted, did not see that is your responsibility!" Although it is not illegal, but these "sinister intentions" will be the customer's poor evaluation. 3. said "untimely" restaurant is informed of the service charge, but in the customer queue for a long time, and finally lined up to the number to order meals only when said. From the number to queue customers have been waiting for more than an hour, and only then said service charge, inevitably let some consumers feel dilemma. If customers are informed of the service charge at the time of queuing, they can make a decision earlier. Otherwise, it will make some customers feel upset, for the restaurant, this time is to make money, next time people will not necessarily come. Therefore, I suggest that the restaurants, when it comes to charging this service charge, we must provide services of equal value, so that customers feel that this fee is worth it. And, to be generous, early to inform consumers, do not be greedy for a moment of cheap, lost the reputation of the long term. After all, the customer experience and word of mouth about the restaurant "money" ah. Third, to charge these fees, the restaurant may have to be careful about the relevant regulations clearly stipulate that "prohibited to bring their own drinks" and "set a minimum consumption of private rooms" belongs to the hegemony of the terms, such as this case, consumers can immediately file a complaint. The above is the editor of the answer to the question of the organization, if there are still questions, welcome to the consultation.

The Protection of Consumer Rights and Interests Act, Article 8, consumers have the right to know the real situation of their purchase, use of goods or services. Article 9 provides that consumers enjoy the right to choose goods or services on their own.