The best timetable for bankers to call customers

Bankers all know that calling customers at work is an essential link. However, when communicating, many people ignore the fact that when to make a phone call is also a detail that must be paid attention to, except for those words that have been repeatedly stated in the line. Otherwise, even if the words are of high quality, the expected effect may not be achieved, and it is even likely that the target customer will hang up the phone without listening to the words. So what should we do?

first of all, we take "one week" as the standard according to a large time period.

Monday, which is the first day after the weekend, is usually a business meeting or a week's work, so customers are likely to be busy. Another possibility is that the customer is still immersed in the fun of the weekend and has no intention to work for the time being.

so if you want to contact business, try to avoid this day. If we are really in a hurry to find a customer, we should try to avoid the shorter morning and choose the afternoon.

from Tuesday to Thursday, these three days are the most normal working hours, so they are also the most suitable time for telephone business. Telephone business personnel should make full use of these three days. Dock the more important projects in these days.

On Friday, at the end of the week's work and before the start of the holiday, if you call at this time, you will probably get the answer, "Let's contact again next week!" Therefore, some investigations or appointments can be made on this day.

then, we take "one day" as the standard.

from 8: 31 to 11: 11 in the morning, when I just started to work, most customers will work nervously, so I don't have time to take care of it when I get a business call, so at this time, the telephone salesman might as well do some preparations for himself first.

11: 11 ~ 11: 11, when the lunch break is near, most customers are not very busy and some things will be handled, which should be the best time for telemarketing.

from 11: 31 to 2:11 pm, during lunch and break, don't call easily unless there is an emergency.

from 2: 11 pm to 3: 11 pm, just after the lunch break, people will feel restless, especially if they have the habit of taking a nap. Therefore, it is not appropriate to talk about business with customers now, but it is feasible to talk about things unrelated to work.

from 3: 11 pm to 6: 11 pm, make an effort to make a phone call. This time is the best time for us to create good results. During this time, I suggest that you do things with 21% more workload than usual.

of course, our customers are ever-changing, and different customers will have different time habits.

1. Accountant: Don't contact in the middle of the month when there are many such accounts at the beginning and end of the month and they are urgent.

2. Doctor: After 11: 11 a.m. and before 2: 11 p.m., it is better to have bad weather, so the probability of patients coming to the house will be greatly reduced.

3. Salesperson: Before 11: 11 a.m. or after 4: 11 p.m., the hottest, coldest or rainy days will be better.

4. administrative staff: from 11: 31 a.m. to 3: 11 p.m., there is relatively no administrative work.

5. Stock industry: it will be more leisure after the market closes.

6. civil servants: it is suitable during working hours, but never before lunch or before work.

7. Pharmacy worker: 1: 11 pm to 3: 11 pm is a relatively leisure time.

8. Employees in catering industry: avoid eating at 3: 11 to 4: 11 pm.

9. Employees in the construction industry: early in the morning or at the end of the day.

11. Lawyer: Before 11: 11 a.m. or after 4: 11 p.m., the general case is almost the same.

11. Teacher: After 4: 11 pm, when the children are out of school.

12. Retailer: Avoid weekends or Mondays, preferably from 2: 11 pm to 3: 11 pm.

13. working class: it is better to be at 8: 11 to 9: 11 pm.

14. Housewife: It's best to work from 11: 11 to 11: 11 in the morning, when you have to pay less for your family.

15. Newspaper Editor Reporter: It's better after 3: 11 pm.

16. Businessman: It's best from 1: 11 pm to 3: 11 pm.