to book tickets first, passengers can make reservations with the airlines concerned or their agents. Passengers who have already booked seats on international or regional flights should go through the ticket purchase procedures according to the sales time limit stipulated by the airlines. If the ticket is not purchased within the time limit, the reserved seat will be cancelled.
Check-in procedures
The general sequence is as follows:
(1) Take the plane ticket and ID card (there was a health declaration form during SARS) to the designated counter (generally, you can see a big screen with the corresponding check-in counter number of each flight on it as soon as you enter the airport lounge) and hand it over to the handler. She () will change her boarding pass and ask if there is any luggage to check. Remember to at least
(2) Buy insurance (21 yuan, it is not compulsory, depending on personal needs).
(3) security check: you need to provide three things here: ID card, air ticket and boarding pass.
(4) Wait at the designated boarding gate and pay attention to the announcement. The boarding gate number is indicated on the boarding pass.
Precautions:
(1) Be sure to go through the formalities half an hour before the plane takes off. Therefore, it is best to arrive at the airport in advance according to the situation, especially during the Golden Week and when there are many people waiting for Spring Festival travel rush. Some airports are very strict, and when it's time, they are not allowed to do it, such as Beijing Airport.
(2) Friends who prefer a window seat can ask the handling personnel to arrange a window seat when changing their boarding passes. Generally, there is no problem, unless they go late, and the seats are arranged for others.
(3) Some airports will charge an insurance premium of about RMB 11 when checking luggage, such as Fuzhou Airport; If your suitcase is unlocked, some airports will force you to spend 5 yuan to buy a small lock, such as Guangzhou airport.
(4) It's best to check the fruit knife in your luggage, otherwise 91% of it may be confiscated. In addition, small animals can't be brought on the plane, and it's troublesome to have a quarantine certificate to check in. Potted plants and flowers can be used.
tourists are not allowed to carry inflammable, explosive, corrosive, toxic radioactive substances, polymerizable substances, magnetic substances and their dangerous goods. Passengers are not allowed to carry articles prohibited from leaving, entering or transiting the country and articles restricted from transportation in the course of transportation by the People's Republic of China and relevant national laws and government orders and regulations. Passengers are not allowed to carry weapons, sharp weapons and murder weapons by plane. No currency, jewelry, gold and silver products, tickets, securities and other articles shall be contained in the traffic luggage.
(5) Generally, the consignment certificate is attached to the air ticket. After arriving and taking out the luggage, the staff will check whether the consignment certificate corresponds to the label on the luggage. Be careful not to take someone else's and lose yours.
(6) Flight delay or cancellation
Generally, as long as the plane is late, free drinks or meals will be provided at the airport during meal time (it seems that it is easier to take care of them at night than at noon). If the plane at night tells you that you can't fly that day, it depends. Because of aircraft maintenance, flight deployment, etc., the airport will provide accommodation. Due to the weather, unexpected events, air traffic control and other reasons, we can only refund the ticket or change the visa. In this case, the airport does not care about food and accommodation.
(7) overbooking
means that a flight sells more votes than the number of seats on the plane. In order to protect their own profits, almost every airline has a certain proportion of oversold phenomenon to ensure the utilization of flight seats. Foreign airlines generally control the ratio of oversold tickets to sold tickets at around 3%, while China stipulates that oversold tickets cannot exceed 5%.
everyone is going to ask, isn't that why some people can't board the plane? That's right. In this case, the general practice of the airport is: first, look for volunteers among passengers to take their flights. If there are not enough volunteers, we will refuse to board the plane. Airlines will issue compensation certificates and supporting travel preferential plans to passengers who voluntarily change flights; Passengers who are refused to board the plane will be compensated in cash. Of course, instead of cash compensation, they can also ask for proof of compensation for round-trip air tickets and corresponding preferential travel plans.
once rejected, the passenger is entitled to ask the airline to make compensation. The specific compensation will be handled immediately at the check-in counter, and an agreement will be signed to waive the right to trace the responsibility to the airline in the future.
In order to avoid the delay of the trip when it is taken down at the airport, there are several points to note:
(1) The more tense the route, the easier it is to oversell.
(2) Get to the airport as early as possible, and those who arrive late may be taken down in case of oversold.
(3) The more tickets are discounted, the easier it is to win. Therefore, it is better for comrades who have bought discounted tickets to go through the formalities early.
(8) Other situations
(1) From the point of view of aircraft comfort, Boeing 747 has the best wide body, which is big and smooth. A slightly smaller model feels better about Airbus.
(2) Airplane seats are arranged horizontally according to A, B, C, D ... Boeing's logo is on the luggage rack, and Airbus's logo is on the small light above the seat. If you can't find it, you can ask the stewardess for help. For narrow-body aircraft, there are generally 6 seats in each row, and A and F are windows.
(3) The small table board of some models is not on the back of the chair, but hidden in the armrest beside the seat, which can be lifted and taken out.
(4) Snacks and drinks are provided on the plane, and dinner is also provided when it is meal time, two boxes, one in China and one in the ocean (rice+bread). Those who are not full can have another one. You can drink less water. Although there are toilets on the plane, you should stop using them every time you encounter airflow. Besides, are you willing to wait in line when there are many people?
(5) Don't forget to turn off your cell phone before taking off (nonsense), hehe, the stewardess will tell you.
(6) When taking off or landing, if your ears feel uncomfortable, you can open your mouth; Chewing gum is also effective, just don't choke.
(7) On the whole, I feel that local airlines are better (Hainan Airlines and Xiamen Airlines). Every flight of HNA is basically equipped with foreign stewardesses.
when you enter the cabin, you can give your seat card to the flight attendant. Please show or guide you to your seat. When you get to your seat, you can put your carry-on luggage in the luggage compartment at the top of the seat. The coat or rain gear can be kept by the flight attendant, and you can ask the flight attendant for help if you need anything on the plane along the way. You're welcome. Before and after the plane takes off and lands, it shakes badly, so you should fasten your seat belt and don't smoke.
As the plane rises, the ears will be uncomfortable due to high altitude pressure, such as stuffy ears, heavy ears, earache and other symptoms. One of the effective preventive measures is to keep opening your mouth and swallowing. Another way is to chew a few dried fruits or chewing gum to keep the eustachian tube open. Chewing is the most effective way to prevent aviation otitis media, and it is also the most relaxing and pleasant measure. If you have a baby with you, you can feed milk at this time. Shortly after take-off, the captain will give a welcome speech on the radio, and then the waiter will report the scheduled arrival time and precautions. It is usually broadcast in two or three languages, such as the national language and English of the airline.
The seat on the plane is very comfortable. There is a circular button below. If you press it hard when you want to lie on your back, the backrest will automatically fall backwards. However, when the plane takes off and lands, the backrest must be straightened and restored to its original state.
There is a small table board behind the front seat, which can be pulled out for use when eating or writing letters, and put away after use, which is very convenient. There are usually two or three big bags under it, with flight schedules, route maps, postcards, paper slippers, special plastic bags for vomiting, etc. There are pillows and blankets on the overhead shelf for passengers to use. If it is not enough, you can ask the flight attendant for them. There are air conditioning holes and light buttons in the shelf or in the middle of the window, which can be activated by themselves when necessary. Due to different aircraft models, the equipment will be different, and generally provide similar functions. Anyway, it is enough to ask questions.
In a safe situation, passengers sitting in the emergency exit of the plane should be absolutely careful not to lift the handrail out of curiosity, otherwise the plane will land or crash.
passengers can't joke about "this is a bomb", otherwise they will be detained and bear the huge expenses caused by it.
after you sit down, the program on the plane begins.
1. Reading and writing letters: Jet airliners fly at a high altitude and have a stable fuselage. Except for sunrise, sunset and clouds, they can't see the scenery of the earth, so the chances of reading books, newspapers and writing letters are relatively increased. Usually there will be newspapers and magazines on the plane, and you can also carry 2 or 3 books and periodicals you like with you.
2. Entertainment: Most Big Macs have movies and audio equipment.
3. Catering: In order to avoid vicious competition, international aviation conventions impose strict restrictions on airlines, and in-flight catering has become the highlight of airlines' hospitality, with exquisite tableware and dishes. When eating, pull out the small table behind the front seat so that the waiter can set the table. Passengers with special food requirements, such as Buddhists who are vegetarian and Muslims who don't eat pork, should check in at the reservation section or the airport counter in advance, and the airline will prepare it specially for you. In order to adapt to international passengers, western food is always used on the plane. Tea, coffee, cola, soda and other drinks are also provided during meals, which can be obtained from the flight attendant at any time. First-class passengers can drink alcohol for free, while economy-class passengers have to pay. The US dollar is the universal currency.
4. Smoking: After the NO SMOKING signal disappears, passengers in the smoking area can smoke at will; But only cigarettes, cut tobacco and cigars are absolutely prohibited because the air conditioning speed in the cabin is not enough to effectively eliminate them. Matches and lighters are best put in your pocket, not in your luggage. It's safer. Cigarettes are also sold on the plane. You can buy them for your own use or give them away at a low price, but don't buy more so as not to be confiscated by the customs.
5. Drinking: According to the regulations of the International Air Transport Association, alcohol is not served in economy class, but some airlines serve alcohol in economy class. As long as the name of the wine is specified, the waiter will bring it up. The whole bottle of wine is also sold on the plane, and the price is similar to that of duty-free shops, and it is also very cheap. Passengers can use the bar on the plane, but be careful not to get drunk to avoid making a fool of yourself.
6. Sleeping: When sleeping, you can put your seat down, put on slippers, put the pillow on, cover it with a blanket, and it is best to wear a seat belt, so as not to wake up the passengers in case of unstable airflow. Please wear a seat belt, which will disturb people's dreams.
7. going to the toilet: depending on the model, some toilets are in front and some are in the back. There are differences between men and women. You should read the signs outside the Chumen Gate before going in, so as to avoid trespassing. The signal "OCCUPIED" on the door means "in use". Don't knock on the door again. "VACANT" means no one can use it. After entering, the signal of "OCCUPIED" must be locked, which will light up and tell others that it is already in use. "FLASH" means flush with water. Smoking is also absolutely forbidden in the bathroom.
8. during the voyage, the flight attendant will issue an entry registration form or customs declaration form, which should be filled out earlier. The items to be filled in are all on the passport, but they must be filled in English. If they are not filled in, you can ask the accompanying tour guide or flight attendant to fill them in.
if the flight direction is the same as the earth's rotation, the night will be shorter in the east and longer in the west. This kind of maladjustment of jet lag is very common in air travel. From boarding the plane, you have to start learning. If you get airsick, you can ask the waiter for a sedative, or open the air conditioning hole to blow cold air. You can't help it, and you can take out a vomit bag to prepare it. When the oxygen density in the cabin is unbalanced, and there are phenomena such as dyspnea, headache, cough and heart discomfort, as long as the oxygen hood on the head is pulled down, it will soon return to normal. How to use, when the plane just takes off, we should pay attention to the demonstration of life-saving equipment in the plane by the attendant.
After a long flight, you might as well chat with strangers sitting next to you and exchange their experiences, which can not only relieve loneliness, but also make more friends and enjoy the pleasure of "being brothers in all corners of the world"
Tips: 1. Precautions before boarding the plane
Don't eat foods containing too much cellulose and easy to ferment and produce gas before boarding the plane, so as to avoid abdominal distension and loss of appetite on the plane.
don't eat too much. Eating a lot of greasy or high-protein food is not easy to digest, which will lead to abdominal distension, diarrhea and airsickness.
don't get on the plane hungry. Because of the changes in air temperature and air pressure during flight, the human body needs to consume more heat.
You should eat foods with high calorie content, and your stomach is empty and prone to nausea, so you should eat digestible and nutritious foods before boarding the plane.
in principle, one to one and a half hours before boarding the plane, you can choose to eat some bread, snacks, milk, lean meat and fruit according to your personal preference, as long as you are full.
2. Who should not fly? "
According to medical research, the following people should not fly.
1. Patients with infectious diseases. Patients with infectious diseases such as infectious hepatitis, active tuberculosis and typhoid fever are not allowed to fly during the isolation period stipulated by the state. Among them, patients with chickenpox have not recovered at the damaged site and cannot fly.
second, mental patients. Such as epilepsy and various mental patients, because the aviation atmosphere is easy to induce acute attacks of diseases, it is not suitable to fly.
third, patients with cardiovascular diseases. Due to mild hypoxia in the air, cardiovascular patients may relapse or aggravate their illness, especially those with cardiac insufficiency, myocardial hypoxia, myocardial infarction and severe hypertension. It is generally considered that it is not appropriate to fly.
4. Patients with cerebrovascular diseases. For patients with cerebral embolism, cerebral hemorrhage and brain tumor, due to the roar, vibration and lack of oxygen during takeoff and landing, the condition can be aggravated, and it is forbidden to fly.
5. Patients with respiratory diseases. Such as emphysema, pulmonary heart disease and other patients, because they don't adapt to the environment, if they have pneumothorax, lung cannon, etc., they may be aggravated by gas expansion during the flight.
6. Patients who have undergone gastrointestinal surgery are generally not allowed to fly within 11 days of the operation. Patients with gastrointestinal bleeding can't fly until three weeks after the bleeding stops.
VII. Patients with severe anemia. Those whose hemoglobin level is below 51g/L should not fly.
VIII. Patients with otorhinopathy. Patients with acute exudative inflammation in the ear and nose and patients who have recently undergone middle ear surgery should not travel by air.
IX. Pregnant women near delivery. Due to the change of air pressure, the fetus may give birth early, especially for pregnant women after 35 weeks of pregnancy, and it is not suitable to fly.
3. prevent airsickness.
airsickness and vomiting are due to the disorder of balance organs and poor physical adaptability. Generally, taking some anti-motion sickness drugs 1.5 minutes before boarding the plane will be safe. Patients with severe airsickness can avoid and alleviate airsickness symptoms if they can take the following preventive measures: (1) Get enough sleep and rest the night before boarding the plane; It should be taken orally 1 hours before the plane takes off, at least half an hour in advance. Try to choose a seat far away from the engine and close to the window, which can reduce noise and expand the field of vision. You can also do some distractions, such as reading, chatting and listening to music. It is very important to maintain spatial orientation. Look as far as possible at the clouds, mountains and rivers in the distance, not at the nearby clouds. Passengers who find neighbors should leave the scene immediately if they have signs of vomiting, and avoid sight to prevent vomiting caused by conditioned reflex.