Note: According to the evaluation rules of Meituan Takeaway, it is like this:
User evaluation content: show the evaluation that users have not deleted and platforms have not been blocked in recent 3 years.
The platform will give priority to recent high-quality likes.
4-5 stars are good, 3 stars are medium, and 1-2 stars are not good.
Users can view all favorable, moderate and bad reviews by clicking the "View More" button.
Every time you click the "View More" button, 10 comments will be loaded until there are no more comments.
Therefore, if users want to view the bad reviews of the US group's takeout, they need to click the "Bad Review" tab first, and then click the "View More" button. This will display the latest 10 bad reviews. If users want to view more bad reviews, they need to click the "View More" button again, and so on.
Extended content: The bad reviews of the US group take-out have the following effects on the merchants:
Scoring impact: After receiving the bad reviews, if the users do not delete the bad reviews and the platform does not block the bad reviews, the bad reviews will be included in the scoring evaluation. But the impact on the score should be calculated according to all the evaluations in the past 30 days.
Traffic impact: the traffic of merchants is affected by sales volume, activity intensity, overall rating of merchants, user preferences, user purchase records, merchant weight factors, etc. Scoring has limited impact on business flow.
Impact of appeal: After receiving bad reviews, merchants can appeal against unreasonable and untrue evaluations. After the appeal is successful, the platform will handle the evaluation according to law and remove the evaluation from the scoring evaluation.