The passenger flow and supply of the station mainly attract Xiangyang, Gucheng, Nanzhang, Baokang, Fangxian, Xinye and some remote areas such as Laohekou, Zaoyang, Jingmen and Shashi in Henan Province. For the convenience of passengers, 1 has a luxurious music teahouse in the elevated waiting hall, with elegant indoor equipment and comfortable waiting environment, which is your first choice for going out by car. Waiting for the bus to shop is your best choice. There is a staff canteen in the station area in the basic waiting room to provide high-quality and low-cost catering services for passengers; Small storage makes your travel more convenient; Waiting in the leisure bar will give you great enjoyment.

In order to show a good image, the railway station won the investment of Wuhan Railway Bureau and Xiangyang City140,000 yuan, and carried out large-scale renovation of roads, station buildings, squares and waiting rooms around the station. The square in front of the station is all paved with white granite, two new underground pedestrian walkways are built, the appearance of the station building is transformed into a green curtain wall, the eaves of the station building are raised, a small garden is built, and flowers are placed to create a "beautiful station building"

Over the years, the leading group of the station has always adhered to the principle of paying equal attention to material civilization and spiritual civilization, and has successively won honorary titles such as "civilized unit" awarded by Hubei Provincial Party Committee and Provincial Government, "civilized industry demonstration unit" awarded by Zhengzhou Railway Bureau, "civilized and standardized service demonstration station", "safe and high-quality station" and "red flag unit for safe production" awarded by Xiangyang City.