First, prepare a resume in both Chinese and English. After arriving at the examination room, the staff will send a broadcast word (English) to the candidates. After a little preparation, they will enter the examiner in groups of five, and everyone in the room will read a radio message in his hand. The examiner mainly observes whether your voice is good, whether your speech is clear and how good your English is.
After watching the broadcast, the examiner will tell you if there is a next interview. After passing the initial examination, you should hand in your resume and school diploma.
(3) Second interview: Two examiners ask each candidate some questions about life or flight attendant work, even some special questions that are easy to make people angry, in order to observe the candidates' reactions, such as your clothes look strange and your performance is not enough to be a flight attendant. These problems mainly test the psychological endurance and the ability to deal with special situations.
After the second interview, the examiner will inform you whether to attend the next interview.
⑤ The third interview: This time, four examiners visited a candidate and asked some life questions through chatting. Those who pass the interview go to the locker room and put on Singapore Airlines uniforms, and walk around the examination room to see if the body lines are beautiful and the posture is beautiful. After the interview, the results will be notified at the on-site meeting.
⑥ Swimming test: The swimming distance is 50 meters, and any swimming stroke can be used. It will be held in a conditional hotel.
⑦ Tea party: divided into 4 groups, each group has about 10 people, and the reception method is adopted. There are refreshments on the dining table for all the interviewees to enjoy. Four examiners take turns asking questions and chatting with you. The purpose is to understand your team spirit and ability to get along with others, and ask candidates to ask questions for about 4 hours. I'll let you know whether you are accepted or not.
The main courses include civil aviation service etiquette, physical training, civil aviation crew English, makeup, medical knowledge and first aid, cabin equipment and management, Mandarin, speech and eloquence skills, airline marketing, air transportation geography, civil aviation crew service, practical writing, airport management and service.
Interview guide: interview guide for foreign airlines
① Fill in a resume in both Chinese and English.
(2) Each examiner will issue an English-Cantonese test paper, finish the interview on the same day after answering the test paper, and wait for the re-examination notice.
(3) The second interview is mainly in English conversation. The examiner will ask some questions about life and aviation services, such as:
How to serve passengers with children and what should be paid attention to when serving passengers with children.
During the flight, you found some passengers smoking in the toilet. What would you do?
During the night flight, a passenger's child kept crying. What would you do?
Interview guide for domestic airlines
① Image requirements and other registration requirements of airline flight attendants: The age is generally 18-23 years old, but some airlines limit the age to below 22 years old.
Regular facial features, handsome appearance and well-proportioned figure.
Female height 164- 173cm, male height 173- 183cm.
Articulate, standard Mandarin.
There is no obvious scar on the exposed part of the body.
There is no bad breath, bad breath, skin disease, internal and external personality when walking.
Hearing is not less than 5 meters.
No history of mental illness or chronic diseases.
Education requirements are average, but some airlines don't.
Fluent English or basic conversational skills are required, and other small languages are preferred.
Prepare two two-inch photos and a four-inch life photo.
Fill in your resume and bring your diploma and other supporting materials.
Dress requirements for candidates: wear professional clothes, not heavy makeup and light makeup. Men had better wear pants.
(3) Requirements for candidates' standing posture and sitting posture: Stand upright, keep your eyes on each other, keep your sitting posture upright, always keep your eyes on each other, lean forward with a smile when sitting, and keep your distance from the examiner.
Answer the question louder, articulate clearly and concisely, so that the other person can hear what you want to say clearly.
⑤ Questions asked: Questions in your resume, your age, school, education, and home address.
Introduce your family, your parents and other family members.
Why do you want to be a stewardess?
How much do you know about the job of a flight attendant?
What are your strengths?
Do you help your parents do housework at home?
What should you do if you meet an unreasonable passenger on the plane?
Have you considered the hardship of being a stewardess? If you are accepted by our company, how do you plan to become a qualified flight attendant?
What qualities should a good stewardess have?
Did you have many good friends during your study?
How much do you know about our company? What types and routes does the company have?
Why do you want to apply for our company?
If two airlines admit you at the same time, which one would you choose?
6 interview procedures:
After arriving at the registration place, hand in the registration form first, and then make basic physical measurements (height, weight, vision).
Conduct interviews in groups. General 10 people enter the examination room in groups. Each candidate briefly introduces himself (name and age), and then goes out of the examination room to wait for the next interview notice. Those who have not received the re-examination notice will be eliminated.
The second interview is conducted by the examiner alone. The interview content includes English conversation and other related questions, and the content is more detailed. After the second interview, wait in the examination room to inform the interview results.
Note: The airline will arrange a third interview or written test.
Physical examination requirements, physical examination, waiting for the results of physical examination after attending the physical examination, and conducting a group interview with the relevant leaders of the company after passing the general physical examination. Questions will be asked to the interviewer during the interview. The content is basically the same as the second interview, but there will be more people attending this interview, so the interviewer must not be nervous. This is an excellent opportunity to test you, and success may be at stake.
Development Prospects With the vigorous development of tourism and related industries, more and more business and holiday travelers have changed their concept of transportation mode, and choosing to travel by air will inevitably lead to the vigorous development of the civil aviation industry. China is in the process of great transformation from a "civil aviation power" to a civil aviation power. China's air transport industry has leapt to the third place in the world. By 2023, with the rapid development of China's economy, the average annual growth rate of China's air transport industry will remain at around 10%, the number of airports per million square kilometers will greatly increase, and the flight density, passenger volume and other indicators will increase rapidly. China will become the most important aviation market in the Asia-Pacific region and even in the world. With the rapid development of civil aviation industry, the demand for civil aviation professional services and management talents will also increase greatly. According to authoritative forecast, China needs to increase at least 40,000 aviation service personnel in 20 10. The future development trend is that airline services are no longer simple services such as selling air tickets and sending passengers to their destinations, but extended services and value-added services that integrate tourism, catering and other industries in operation. Engaged in aviation services, good working environment and high income. Judging from the current salary level, the average annual salary of outstanding flight attendants of domestic mainstream airlines is above 6,543,800 RMB. The civil aviation industry has a broad development prospect in China, which belongs to an industry with great potential.
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