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How to order food on the high-speed rail

through 12316 website and 12316 mobile App, you can book not only the meals provided by the dining car of the train you take, but also the social brand meals at the food supply stations along the way, which will be delivered to the car by the take-away clerk and brought to the front by the flight attendant.

1. Prepare the meal 2 hours in advance, and the delivery fee is 8 yuan.

when you open the 12316 mobile App, the logo of "ordering service" appears on the home page. Enter your own train number and starting and ending points, and you will see the sites where you can order food on the way, which are basically those in the East Station. Only Alipay and WeChat payment are accepted.

2. Get in the car and wait. An hour before departure, the flight attendant will call to confirm the details of the order. The seller will also call to confirm the order, and said that the delivery staff will send it to the car and be distributed by the high-speed rail flight attendants.

Extended information:

At present, there are ***27 pilot food supply stations, mainly including Shanghai, Tianjin, Guangzhou, Nanjing, Hangzhou, Xi 'an, Shenyang, Changchun, Wuhan, Jinan, Fuzhou, Xiamen, Changsha, Chengdu, Chongqing, Lanzhou and other capital cities and high-speed railways where cities with separate plans are located.

you can also order food at the departure station, and you can eat it when you get on the bus. You also need to order food two hours in advance. But the terminal does not provide it.

cancellation: if you can't take the bus due to special circumstances after ordering, you need to log in to the website to cancel the order before the deadline set by the merchant. If the order cancellation time exceeds the deadline, the order will not be returned. There is no handling fee for unsubscribing.