Two: Hard objects such as mobile phones/cigarettes/keys and employees' three treasures are not allowed to be worn during the training.
Three: During the training, you are not allowed to joke, chat or fiddle, and report any problems loudly.
Four: when practicing the station, you should arrange the standard standing posture and position from high to low.
The training time is 60 minutes.
15 minutes: physical training for all staff: requirements for cross-erection (including price evaluation of a single room)
15 minutes: Use the courtesy language of the waiter's seat.
30 minutes: the trainer will suggest several waiters to actually operate the orientation process (the rest of the employees will continue to take shape).
Provided by the seat:
Good evening and welcome to the North Shore of Gold.
2. VIPs, do you have a reservation?
Hello, distinguished guest. What is the name or mobile phone number of the reservation?
Dear guests, hello. Can I arrange a China set meal for you?
5. The room rate is 348 yuan, and then 278 yuan is not invoiced. Do you think it's okay?
Hello, distinguished guest, this way to your room, please follow me.
7. How many distinguished guests are received on this floor?
Thank you, good evening, and welcome to the North Shore of Gold.
Hello, distinguished guest, please come to your room this way.
This is your room. Have a good time.