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for example; In the mountain city of Chongqing in July, the sun is like fire, full of enthusiasm, symbolizing a burning passion. Today, I am very excited to stand on this stage to compete for a speech. I feel very honored. I thank the leaders for their love and colleagues for their support.
I am XXX, a native of Chongqing. The towering mountains and low-lying river valleys bear the civilization history of Chongqing for 3,111 years. In such a mountain city where the two rivers flow side by side and surrounded by mountains, I slowly grow up and enter my thirties. Chongqing's children are hardworking, brave, bold and strong-willed. I am proud to have these qualities, so I have always had a grateful heart for my hometown. "The skin of the body is affected by the parents", which cannot be changed; But the external environment has a great influence on people. To say that the years that have the greatest influence on me are undoubtedly the five years when I joined Century Jinyuan Group. I have worked in several international hotels, where I learned solid business knowledge. Therefore, I have always been grateful to my hometown and several hotels where I grew up.
In p>2114, Century Golden Resources Chongqing Group's fourth five-star hotel, Chongqing Century Golden Resources Hotel, opened. In this year, I joined the Century Golden Resources family. From the preparation for the opening, to the trial operation, to the official opening, to the title of five-star hotel, I worked hard with my leading colleagues and made a modest contribution to the success of the hotel. At that time, I was just a foreman of drinks, and my work priorities were: 1. Communicate the tasks assigned by department leaders and communicate with other departments; 2. According to the situation of the jurisdiction, formulate the corresponding work requirements and service procedures of the bartender; 3. On-site supervision and inspection of the product quality and work efficiency of the bartender, and inspection of the staff's discipline; 4. Control the consumption of drinks, and strive to reduce the cost; Control the balance number of wine warehouse and make it reasonable; 5. Check the equipment regularly and solve the problems in time. 6. Reasonably arrange the work of banquets and receptions to motivate employees. 7. Arrange job training and check regularly; 8. Maintain good cooperation with waiters, help each other, and do a good job in the supply and service of drinks. But it is this most basic and basic business knowledge that has taught me a lot, such as how to improve execution, how to behave, how to control costs, save energy and reduce consumption, and how to improve service skills. I have made great progress as a foreman for one year, and I have been cared and trained by my leaders. I am also full of gratitude to Century Jinyuan Group for training my leaders and giving me opportunities.
In p>2115, the sixth five-star hotel under the group, Chongqing Junhao Hotel, was going to open. Because of my experience in opening preparation, I applied for transfer voluntarily and participated in the opening preparation of Junhao again. It was also a hard preparation, and everyone struggled together. Finally, Junhao opened as scheduled in October 2115, and I was honored to be promoted to supervisor of drinks by the leader, which was another important step for my hotel career. As a supervisor, I still have a lot to learn, and I don't just perform management like a foreman, but I have to formulate a management model, which involves more performance issues. When I go from a foreman to a supervisor, my biggest feeling is that my sales awareness and innovation awareness have been greatly enhanced, but I am not afraid of this pressure. After learning and groping, I have a set of mode of managing the liquor department by myself. Under my leadership, the employees work hard, and the business is normal and smooth, achieving the profit target index. Later, several department rotation studies broadened my horizons, made me more aware of the knowledge and management of other departments, and enhanced communication and understanding between departments, which greatly facilitated the cooperation between them. Half a year in the self-service western restaurant has taught me how to rationally allocate human resources, because the pressure is great in this department with insufficient staff and heavy workload. But my staff and I welcome every guest together, with "pragmatic and efficient, pioneering and enterprising;" With the service concept of "serving with love and doing things with heart", we will do a good job in every VIP reception and overfulfill the task by hundreds of thousands every month. My staff and I are very proud, as if we had won the battle. Here, I would like to thank the group for its trust, for cultivating my leadership, and for the employees who have given me great support. Thank you.
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