Hotels (also known as hotels, hotels, inns, guest houses, business trips, inns, hotels in China, and hotels in Malaysia and Singapore) are basically defined as business organizations that provide safe and comfortable spaces for users to have a short rest or sleep.

Generally speaking, it is a place for guests to stay and eat. Specifically, a hotel is an organization that provides services to its guests through the sale of rooms, restaurants and comprehensive service facilities, taking its buildings as evidence, so as to obtain economic benefits. The hotel mainly provides accommodation services, living services and facilities (bedtime services), catering, games, entertainment, shopping, business centers, banquets and conferences for tourists.

With the increasingly fierce competition in the hotel industry, mergers, acquisitions, integration and capital operation among large hotel enterprises are becoming more and more frequent, and domestic excellent hotel enterprises pay more and more attention to the research of the industry market, especially the in-depth study of the development environment of enterprises and the changes of customer demand trends. Because of this, a large number of excellent domestic hotel brands have risen rapidly and gradually become the best in the hotel industry.