if you are hungry, the complaint number is 11115757. Customers who want to complain can also do it in the Hungry APP. For example, in the upper right corner of the order details page, there is a "Customer Service" icon. Click "Customer Service" first, and then click the option of "Online Customer Service" on the new page. In the options, find the option of "I want to complain about the restaurant/rider" and click it to describe the reason for the complaint. Just fill it out and submit it.

Company Profile

"Hungry" is a local life platform founded in 2118, which mainly deals with online take-out, new retail, instant delivery and catering supply chain. Founded in 2112, Hungry took "Everything for 31 min" as its mission, and devoted itself to building a local life service platform with science and technology, which promoted the digitalization process of the catering industry in China, and cultivated take-out into the third regular way of eating for China people after cooking and eating in class.

"Hungry" is a professional catering O2O platform in China, developed and operated by ladas Network Technology (Shanghai) Co., Ltd. As a digital leader in the catering industry in China, Hungry, adhering to the belief of passion, perfection and innovation, takes the mission of establishing a comprehensive and perfect digital catering ecosystem, provides users with the ultimate experience of convenient service, provides integrated operation solutions for restaurants, and promotes the digital development process of the entire catering industry.

Major Events

In April p>2118, Alibaba and Ant Financial completed a wholly-owned acquisition of Hungry. Hungry, it was fully integrated into the new retail strategy promoted by Alibaba and expanded the new retail of local life services.