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What is the sentence of high emotional intelligence replying to bad reviews?

The sentence that Gao EQ replies to the bad reviews is as follows:

1. Dear, if you don't know the size before buying, you'd better consult customer service or refer to the size table on the details page, and choose different sizes according to your own needs. At the same time, it is recommended to choose according to your usual size, but some errors are inevitable. After all, fabrics are different. Our baby is still popular with customers, with quality assurance and perfect after-sales, so you can rest assured to order!

2. I will waive your courier fee next time, can you rebuild your trust in my store?

3. This customer is sorry. It may be due to our negligence in operation. You can point out the shortcomings in time in your busy schedule. Thank you for your criticism. For our shortcomings, our store is willing to give you a bowl for free to compensate your losses.

4. Your message reminds me of the future of my shop.

5. I didn't eat well all night after receiving your bad review. Seeing the bad review you left, my sad mood made me lose control and lose my temper with my daughter. Seeing the bad reviews you left, I can't imagine how my shop will face other customers tomorrow. In any case, it's our fault. Can you give me another chance for our sincerity of still serving you carefully?

6. Dear customer, I am very sorry. The problem of ingredients is not only a problem for you, but also a problem that we attach great importance to. Please contact the micro signal and telephone, and we will definitely give you a satisfactory result! Thanks for your feedback!