At this time, you can try to solve it yourself. The method is as follows:
1. In the "Windows Settings" interface, click "Device" to enter.
2. From the opened "Settings" interface, click the "Devices and Printers" button in the upper right corner to enter.
3. In the "Devices and Printers" interface, select the corresponding printer and click the "Delete Device" button.
4. When the corresponding device is deleted, we download the driver of the same printer device through Bentu official website. Download it from its official website, and click the "Support and Download" item in the "Service and Support" menu.
5. Then we search related open drivers according to the type of printer and download them again.
If it doesn't work, it may be that the chip of the printer nozzle is burnt out, so the nozzle should be replaced, and the price is around 350-450 yuan. If there is any doubt, you can choose to repair it.