Job Requirements of Floor Attendant

What are the requirements for a floor attendant?

first, you must be diligent and familiar with each other.

1. Speak frequently: When receiving guests, you should take the initiative to introduce the dishes to them, understand their tastes and requirements, and strive to gain their goodwill and trust.

2. Frequent inspection: During the dining process, guests must be observant and listen to their opinions or suggestions patiently.

3. Diligent wine pouring: Take the initiative to pour wine water and tea for the guests during the dinner, and keep abreast of the guests' trends in order to do our wine promotion work well.

4. change frequently: when serving at dinner, you must change bone plates and handless cups frequently.

5. Withdraw frequently: When the guests have finished eating, we must ask the guests' permission first, and then remove the tableware to keep the table clean.

second, be familiar with the operating requirements of working procedures.

1. Familiar with the business, including the price, weight, variety and availability of seafood and dishes.

2. Be familiar with the cooking method of dishes and the collocation of their condiments.

3. Be familiar with the names and prices of drinks.

4. Be familiar with the dishes and flavors.

Ordering is an important part of catering service, which is related to the income of the restaurant and the satisfaction of the guests. Therefore, the waiter should carefully handle the ordering process and provide the first-class service for the guests.

The ordering procedure seems relatively simple, which generally includes: delivering tea and towels? Waiting to order (wine)? Delivery menu (wine list)? Order? Record the names of dishes and drinks. However, it is not a simple matter to combine these procedures organically to achieve the satisfaction of guests.

When dining, different guests have different preferences for drinks and vegetables, different eating habits and methods, different familiarity with the products served in restaurants, and different requirements for product flavor and product price, all of which need to be paid attention to in the process of ordering and properly solved. ;