As society moves forward step by step, the report has a pivotal position, the report has the characteristics of the written after the fact. Then you really know how to write a good report? The following is my help you organize the supervisor's work report, welcome to share.
Supervisor work report 1Looking back on a year's work, I am in the leadership and the support and help of colleagues, strict requirements for themselves, in accordance with the requirements of the hotel, better to complete their own work, through the first half of the study, the way of work has been a big change in the quality of the work has been a new enhancement, the work of the six months of the work is summarized as follows:
First, the daily management work
As a catering department of a child, their role is to play the role of the top and bottom, coordination of the role of the left and right, we face every day is a complicated and trivial, with challenging work. In the first half of the drink and the work of the hall, the work is in line with the improvement of service quality, improve efficiency for the purpose of work, so that the work is rational, into each of the work. Efforts to cooperate with the supervisor to do a good job in the management of the restaurant, in line with the principle of seeking truth from facts, to do the top of the situation, the bottom of the report. The hotel's banquet reception task is relatively heavy, the first half of the reception of many important guests and banquets, but for a variety of reasons the quality and efficiency can not keep up, which requires self-reinforcement of the work of consciousness, pay attention to speed up the pace of work to improve efficiency, and strive to be thorough and accurate to avoid omissions and errors.
Second, to strengthen their own learning, improve the level of business
To achieve excellence, their own learning, ability and so there is still a certain distance, so always dare not take it lightly, to the books, to the leadership, to colleagues to learn, so down to the feeling that they are half a year or a certain progress in the management ability, coordination ability and to deal with the problem, there are further improvements. In this way, I feel that I have made some progress over the past six months, in terms of management, coordination and problem solving, which has further improved the normal operation of the restaurant's work.
Third, a year of work gains and losses
six months, I can seriously carry out the work, but there are a number of problems and deficiencies, mainly in:
1, after all, I work on the Chinese food for more than a year, many of the work I do while groping for the scene control business knowledge is also insufficient so that the work can not The work efficiency needs to be further improved.
2, some of the work is not fine enough, such as in the meal before and after the inspection, meal supervision, maintenance of hardware and facilities and health checks, not very much in place.
3, their theoretical level is not too high, Chinese food business knowledge of large-scale banquet service skills are not refined.
Through the efforts of all colleagues together, the better to complete the first half of the work, summed up is also quite rewarding:
1, able to assist the leadership to do a good job of the daily work of the restaurant.
2, rationalize the work of the shift, comprehensive coordination, management, inspection.
3, with the leadership to do a good job in the reception, arrangement of work, work during the proper handling of the work when the problem and the guest's complaints,, there are difficult issues to report to the leadership in a timely manner.
4, do a good job of restaurant safety, energy saving, health work.
5, to lead by example, supervise, check the service staff to do a good job of service work.
6, do a good job of service work at the same time to grasp the ideological work, to achieve unity and love of friends, help each other, *** with progress.
7, effectively fulfill their duties, seriously complete the other work assigned by the superior.
Fourth, the second half of the work plan
As the second half of the Western restaurant to work, Western food service is not an unfamiliar work for me, but for me from the Chinese food has turned to the Western food as if it were to a new work environment. The next work should be from scratch, need to get started as soon as possible, rationalize the work priorities. To work harder.
Supervisor work report 2Since the factory ISO9001 quality management system and the "5S" work since the implementation of the Department has done a lot of work, equipment maintenance, items placed, ground cleaning, etc. have improved greatly, mechanical operating instructions, the implementation of production safety regulations, reducing many unnecessary accidents. The implementation of machine operation instructions and production safety regulations has reduced the occurrence of many unnecessary accidents. The production progress follow-up table, daily report, weekly report and other forms of records used by the department reflect the "everything can be traced", but also reflects the traceability of ISO and the purpose of continuous improvement.
However, we still have a lot of places to do not enough, the use of tooling control, the quality of personnel training, the various types of job duties are not clear, the ISO knowledge of the understanding of the imperfect, mold manufacturing quality assurance, as well as a variety of records to improve the form and so on.
For the sake of our tomorrow, we have to correct our mistakes with the greatest enthusiasm, improve the shortcomings of the place so that all kinds of problems have been effectively resolved, mold quality to meet customer requirements, full participation, *** with efforts, carry forward our team spirit of hard work, we will be able to make our ISO certification work successfully passed, so that the company's performance to create a new record, Chang Jiang's tomorrow will be more beautiful!
Supervisor work report 3First, the ideological understanding
Newspaper Service Office of the Office of the 1 big function is the function of service, my personal responsibility is the ultimate embodiment of this 1 function, the main task is to do a good job for the leadership of the Service Office, the departments and employees to ensure that the Service Office of the work carried out normally. Therefore, 20 × × the work of the general guiding ideology is to "strengthen the service function, enhance the service consciousness, improve the quality of service". 20 × × the ideological understanding of the work has been improved. My work is relatively complex and messy, and even some trivial. But its importance can not be ignored, especially in the logistical support, some things are small, but its impact on the surface is very large, the lack of printing paper or ink cartridges to replace the untimely may be an important file can not be issued in a timely manner. These things may be simple, everyone can do, but I think not everyone can do it well, I ask myself is since it is important, there is no reason not to do it well.
Second, the efficiency
Ideological understanding of clear, action, of course, some performance, efficiency is very important to every job. But the reason why I put the efficiency of work as a separate 1 to summarize, because the efficiency of my work in this area is very important, there are things that are highly efficient in order to highlight the value and significance of it. In order to improve work efficiency, my approach is to save for a rainy day in my daily work, and to solve occasional things efficiently. Ensure that the work of the service is not affected or less affected.
Third, the initiative
A lot of work can only be proactive, in order to be comfortable, otherwise it will be tired, busy to cope with. The thing, don't lead the leader to do, not to mention the leader to urge to do. Leaders to do things, do not push not procrastinate, departments and individuals `things the same do not push, not perfunctory, can be resolved in a timely manner, can not be resolved in a timely manner to report.
1, during the 512 earthquake and the service office leadership actively carry out with the owners of the earthquake-related common sense and communication, to do daily report to the group housing with or without anomalies.
2, in the creation of a national civilized city during the active and Jinjiang District Housing Authority property management extremely with the support of the outside world on the news property 1 to praise.
3, during the Olympic Games in the security work in the real checking efforts to increase the floor of the daily patrol work, and actively with the Shuyuan street police station to do a timely report, coordination and communication work;
Fourth, the work of the performance
1, the work of excellence
(1) the work of excellence in the service in the company's leadership guidance. Under the guidance of the relevant leadership, through continuous improvement, active rectification, rectification of deficiencies, in the rectification process, so that I have never been involved in the property of a person in the newspaper industry services to create a "national demonstration", from learning to understand into mastery and ultimately to assist, but also from the property industry in the requirements of the work of the requirements are meticulous, process, standardization, the requirements of all files are all the way to the best. Standardized, the requirements of each file should be mastered and then from the actual to teach employees. In particular, my own 1 start to create a good understanding of the poor, so that in the process of doing a lot of places to start, and ultimately work out of touch.
(2) actively study the company, the service on the management of new measures, new regulations, new methods, the management of the various methods, workbook in-depth study.
(3) in the late process of welcoming the inspection of the "reporting materials" printer to list screening, and ultimately in the industry at a lower price to print out the products we need; "reporting video clips"
2, logistical aspects of work
(1) the printer, copier, fax machine, computer and other office equipment repair and maintenance. Service Office established a few years ago, some consumable assets gradually enter the aging period, equipment problems affecting the normal work, departmental repair reported to the director agreed to actively contact the manufacturer or distributor for maintenance, to ensure that the work of the Service Office is not affected.
(2) the protection of office consumables. Service existing 13 computers; 2 printers; 1 copier; 1 fax machine; a variety of consumables printing paper, toner, accessories and other needs, and actively protect the supply of these conventional consumables.
(3) the protection of daily office supplies, and actively do a good job with the treasurer to interface with the departments need to requisition materials for docking, and reported to the Director of the Service Office for approval, do a good job in the aftermath of the preservation, issuance of work.
(4) do a good job in the management of the staff quarters, the new employees to the accommodation arrangements, and actively concerned about the aftermath, the work of the idea of passive to active, proactive, and strive to create a high-quality service system, to ensure that the work of the Service Office of the normal conduct of the work.
Supervisor's work report 420xx is my third year as an accounting supervisor in the xx branch office. In this year, I actively study the relevant business knowledge, work hard, conscientiously fulfill the duties of the post, and successfully completed the work of the tasks, now the work of the work of the year work is as follows:
First, to strengthen the outlets of business knowledge and skills to learn, so that the level of business knowledge and skills of the internal staff of my branch office to be improved.
12 years I according to the requirements of the branch to develop and implement a regular system of internal study, the organization of all internal workers in a timely manner for the documents issued by the parent bank and methods of timely study and discussion, through the adoption of interoperable forms of methods, so that the business study has achieved good results, through the persistence of the internal business study system so that my branch tellers firmly grasp the business knowledge. Business knowledge. Although the business volume of my branch has increased significantly this year, at the same time this year, the head office of all kinds of business new varieties are also endless launch, but my branch staff through the business learning system, improve their business knowledge and skills, in the face of all kinds of business can be skillfully dealt with.
Second, conscientiously implement and enforce the accounting, cashiering system and operating procedures, found that the problem, timely rectification, and promote the standardization of the basis of accounting and cashiering work to improve the level of standardization
1, in the work of I always adhere to the "improve the quality of service counter" as the goal, from the work of the system, the staff, the staff of the counter service quality, the staff of the counter service quality, the staff of the counter service quality. As the goal, from the work system, staff quality, high standards, strict requirements, practicing business skills, strengthen management assessment. Over the past year, I conscientiously implement and execute the head office of the bank's accounting, cashier system and operating procedures, found problems, timely rectification. For example: the lost business, the national check, exchange business and other key businesses to regulate, change the previous register registration is not standardized, the information (material) is not all the problems, for the occurrence of the exchange of errors and accidents in a timely manner to rectify the situation, the development of the corresponding exchange of job responsibilities, to prevent the reoccurrence of various types of errors and hidden dangers.
2, in the work, I correctly deal with two relationships, strengthen internal control management, one is to correctly deal with the establishment of the system and the implementation of the relationship. The accounting and cashiering system is the basic basis for internal staff to do their jobs and code of conduct. In improving the system and implementation, I focus on the two-pronged approach, treating both symptoms and root causes. Give full play to the supervision and standardization of internal control, so that my branch office internal control work institutionalization, standardization. The second is to correctly handle the relationship between the supervision of the counter and the supervision after the fact. First, in accordance with the relevant provisions of the Bank's various documents, the counter accounting and cashiering business for immediate, daily and regular supervision and audit, and secondly, to do a good job of communication with the post-supervision center, correctly deal with the post-supervision center of the errors found in the post-supervision of the relevant errors, and timely and good post-supervision of the errors of the analysis of the feedback work. The company's management of the counter business has been strengthened from all aspects, and the internal control mechanism of my branch has been improved.
Three, increase efforts to strengthen management, comprehensively promote the overall work of the internal affairs, to ensure that the internal control work on the stage.
This year, I have a substantial increase in business, but I have a small number of internal staff, business volume, the internal control work and a wide range of points, so I have a huge pressure on the internal control work. But I and my branch office of the internal staff to overcome all the difficulties, bold management, and strive to promote my branch office of the internal control work, in the original basis of a new promotion.
1, this year, after the post-surveillance on the line after the operation of the tellers of the business put forward higher requirements, so the need for each teller has a high level of business knowledge and business skills, in the work of the business operation in strict accordance with the relevant provisions of the post-surveillance process for the problems found in the process of rectification must be carried out in a timely manner. Therefore, I have strengthened the supervision of the counter business in my daily work, requiring the teller must standardize the operation of each business, each detail must be operated in accordance with the provisions of the relevant documents of the head office, for the operation of the process of encountering various types of problems must be put forward in a timely manner, and shall not be operated arbitrarily on the business. They are not allowed to manipulate all kinds of accounting documents in order to avoid after-sale supervision. The company's main goal is to provide the best possible service to its customers.
The error rate since the launch of the post-supervision, my branch has been maintained at a low level.
2, due to my branch office this year, the internal staff turnover is large, while the new teller business is not comprehensive, in order to cope with the rapid growth of counter pressure, I do not violate the premise of the head office of the various internal control systems, to take the teller business cross and on-site guidance, etc., so that the teller in a relatively short period of time to fully grasp the various types of business, and through a reasonable division of labor, to ease the counter pressure of my branch office. The counter pressure has been relieved through reasonable division of work. Enhance the business skills of the tellers in my branch, and promote the overall improvement of counter service quality. My branch office this year, there is no one due to the counter operation caused by customer complaints.
3, the establishment of a comprehensive job responsibility system, the implementation of job responsibilities to each post, each employee, to do each job is managed, each job is grasped, to prevent the phenomenon of mutual excuses, work out of step, in accordance with the job responsibility system for the rigorous assessment, so that the internal control system of my branch has been further improved. The above is my one-year work report, the results only represent the past, in the new year, I will continue to work hard, and strive to learn the business knowledge, and constantly improve the business capacity and management level, so that I can make my branch office internal work on a new level.