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How to Manage New Employees at a Restaurant Company with No Turnover in 3 Years

Why are all the good employees from other families? Why just after training employees, back to leave? Employees can not be recruited, can not be retained, which is the majority of catering enterprises face problems. How to manage employees, retain employees, pay to have, care more can not be less. This is a staff of three years no one left the restaurant summarizes the new staff management methods, these 10 practices are very simple, but more is "into the feelings into the reason", with a subtle way to impress the people in the depths of their hearts.

Problems faced by new employees

1, unfamiliar faces around him.

2. Uneasy about his ability to do well in his new job.

3. Timidity about the unexpected events of the new job.

4. Unfamiliar noises distract him.

5. Feeling overwhelmed by the new job.

6. Unfamiliarity with hotel rules and regulations.

7. Being unfamiliar with the new work environment.

8. He doesn't know what type of supervisor he is meeting.

9. Fear that the new job will be very difficult.

No one has left in 3 years, and this is how the company manages its employees!

A friendly welcome

Supervisors go to the reception of new hires, to have a sincere and friendly attitude.

Make him feel that you are happy to have him join your organization, tell him that you do welcome him, shake hands with him, express interest in his name and keep it in mind, and smile to welcome him.

Giving a friendly welcome to newcomers is a simple subject, but one that is often overlooked by supervisors.

2. Introducing colleagues and the environment

The newcomer is unfamiliar with the environment, but if he is introduced to his colleagues, the unfamiliarity will quickly disappear.

No one has left in 3 years, and this is how this restaurant company manages its employees!

When we are in the unintroduced crowd, how embarrassed we all will be, and the newcomer is equally embarrassed, but if he is introduced to his colleagues, this embarrassment is eliminated.

A friendly introduction of the hotel environment to the new colleague removes the sense of alienation and helps him to get up to speed more quickly.

Three, make the new person satisfied with the work

It is best to make the new person satisfied with the work at the beginning.

This is not to say that the newcomer is deliberately made to be overly subjective about the new job, but in any case he should be made to have a favorable impression of the new job.

Recall some of your own experiences when you were a new recruit, recall your own first impressions, remember how you felt then, and then extrapolate that experience to encourage and help the new recruit when they join your organization.

Four, and the new staff to be friends

To sincere and assist the way to treat the new staff, can make it to overcome many of the work of the beginning of the maladaptation and difficulties, so that can be reduced due to the lack of adaptability to the environment caused by. This can reduce the rate of leaving the company due to the lack of adaptation to the environment.

No one has left the company in 3 years, and this is how the company manages its employees!

V. Detailed description of the restaurant policies and regulations

Newcomers are often due to the restaurant's policies and regulations are not clear, and cause some unnecessary trouble and error, so newcomers to the beginning of the report, in order to make him feel happy to make him feel at home, the first thing that must be done is to let him understand the restaurant with him. The first thing that must be done is to make him understand the various policies and regulations that pertain to the restaurant, and then he will know what the restaurant expects of him and what he can contribute to the restaurant.

Six, the following policies need to be carefully explained

No one has left in 3 years, this is how this restaurant manages its employees!

1. Payroll Methods

2. Promotion Policy

3. Safety Regulations

4. Vacation Regulations

5. Employee Welfare Measures

6. Working Hours and Shift Rules

7. Punishment for Absenteeism

8. Procedures for Grievance Complaints

9. Labor Agreements <

10. Termination of Employment

11. Code of Conduct for Active Employees

It is important that the above policies be explained to new employees at the outset and at every opportunity.

VII. How to Explain Restaurant Policies

It is important to explain restaurant policies and rules to new employees in a way that they feel is fair to them. If a supervisor explains the rules and regulations to a newcomer in a way that makes them feel threatened by the existence of the rules and regulations, he will not have a good impression of his new job. All restaurant policies and rules have a rationale, and supervisors should make that rationale clear to them.

It is the supervisor's responsibility to be honest and thoughtful with new employees about restaurant policies and their rationale, and this is the first step in building understanding between labor and management.

Eight, give safety training

With the nature of the work of the new staff and the work environment, to provide their safety guidelines, can avoid the occurrence of accidental injury. The content of safety training is:

(1) the work of the accident may occur.

(2) Principles and steps for handling various incidents.

(3) A careful introduction to general safety.

(4) A test to check how much people know about "safety".

2. Effective safety training achieves the following objectives:

(1) The new recruit feels assured of his welfare.

(2) A foundation of goodwill and cooperation is established.

(3) It prevents wastefulness in the workplace, which can lead to accidents.

(4) People are spared the loss of time and their ability to work is increased.

(5) It reduces the cost of compensation for damage to personnel and the cost of medical services.

(6) It helps to build the hotel's reputation.

Nine, explain the pay plan

The new staff desperately want to know the following questions:

3 years no one left, this restaurant is how to manage employees!

1. When salaries are paid.

2. Commute times.

3. When to work overtime, and how much money do you make working overtime?

4. When paychecks are issued, would like to know how much has been deducted for different items such as insurance, public **** safety, etc.?

5. What about extra bonuses.

6. What about salary adjustments.

7. Where the salary is received.

8. How you can increase your paycheck.

9. What is the responsibility of the HR department.

10. Vacation and leave rules.

Therefore, telling newcomers about the restaurant's payroll system in detail can improve staff morale and motivation, and avoid unwarranted misunderstandings.

Ten, promotion program description

Almost impossible to meet the initial work or the original position and do not think of progress. Therefore, the opportunity to work on the promotion of new personnel is very important, but also must be in the personnel into the restaurant for the first time to explain. But remember not to make any firm commitment, so as to avoid the future employment of personnel not suitable for the job, and lead to the promise can not be fulfilled distress.

No one has left the company in 3 years, and this is how the company manages its employees!

The following are appropriate explanations:

1. Explain to newcomers what their colleagues in the organization have accomplished, and what they are following.

2. Tell him frankly that promotion is based on performance.

3. Make him realize that to be able to handle difficult tasks, he must be well prepared.

4. Provide some advice on how to prepare for a promotion.

5. Make it very clear that promotions cannot be obtained by favoritism or partiality.

6. The door to promotion is always open to good employees.