reasons for the transformation of Haidilao's digital intelligence upgrade smart stores to meet individual needs. According to the query related public information display; The reasons for the intelligent transformation of Haidilao digital upgrade smart stores to meet individual needs. In October 2118, Haidilao launched the "Xiaomei" intelligent telephone robot. Not only can we complete simple basic operations such as booking and numbering, but consumers' doubts can also be better solved through "Xiaomei". The appearance of a robot has greatly reduced the labor cost. By the end of 2121, "Xiaomei" * * * had received 21 million calls and served more than 5 million customers. Of course, the digitalization of Haidilao not only stays in superficial work such as booking and consulting, but also can provide targeted services according to the needs of different customers. It is always a big pain point in the catering industry. Everyone's taste is unique. Many enterprises focus on the hot pot industry because it has clear standards and is easier to operate. Haidilao completely breaks this idea and challenges the most impossible standardization. In order to let customers eat the taste they want, Haidilao directly makes the customer's requirements for hemp degree, spicy degree, oil-water ratio, etc. into the user's exclusive taste, and directly stores them in the customer relationship management system. Haidilao's automatic pot matching machine is connected with the ordering system, so no matter which store the customer enters in Haidilao, it can directly display the taste he wants.