To better understand JAL's high-quality service, let's start with check-in. When you arrive at Island F, a staff member will lead you to check in your luggage and lead you to the First Class Lounge.
Inside the lounge, you can choose to read a magazine or have a Japanese snack, and there are plenty of alcoholic beverages to drink. In addition, the lounge also provides massage service, although they are older old aunt, but the technique is absolutely first-class.
When it comes to boarding, there is a special corridor for first class customers, and when you get on the plane, you will be greeted by a smiling Japanese lady who will lead you to your seat.
Then will take the initiative to ask passengers want to take a few pictures to remember, JAL first class is more luxurious, seat space is relatively large, there is indeed a certain shootability. If you need to satisfy a little bit of men's small vanity, the flight attendant lady will also fully cooperate.
After the selfie show, the four stewardesses will go to the passengers' seats to introduce themselves one by one, with a deep bow and some murmuring, which is very sweet and feels good.
After the plane takes off, the ladies will bring hot towels and a drink list, but the so-called drink list is just one kind of wine - Salon Champagne. It's not cheap, at nearly $500 a bottle.
Next, we will have a pre-dinner snack: prawns stuffed with fish roe, foie gras ball with purple potatoes, etc. After eating the snack, the lady will bring you a hot towel and a wine list. Immediately after the snacks, the lady will bring Japanese snacks and ask if you're having Western or Japanese food for the main meal.
You can also freely collocation, depending on the taste of each person, as long as the plane has, the lady will try to meet.
JAL first class food is still very rich, rice is also on the plane site production, to ensure absolutely fresh. After eating the main meal, followed by Japanese desserts, this time the lady will focus on recommending Michelin signature dessert - Rokkimoto steamed pudding.
After the meal, the stewardess will send pajamas and toiletries, customers wash up, the cabin lights out, busy half a day of the ladies, but also finally have time to rest for a while.
If passengers are not sleepy, they can choose to go to the dining bar to eat snacks, drink water, or watch a movie to pass the time.
If you have a good appetite, halfway hungry, you can continue to order some food, ramen, sandwiches, etc., as long as you can eat, JAL food is absolutely always enough.
Japan Airlines flight is relatively long, to the downton service is almost the same, will not repeat. To the next airplane, the lady will be with the passengers warm farewell, so people have a feeling of reluctance to part. In short, JAL's details and services are still doing well, the experience is good!
Since airplane seat fares are divided into three, six, nine, but no matter which country, since the passengers pay a high price for the ticket should get a warm service, Japan is the same.
Japan's first class flight attendants: from attitude to service, considerate and thoughtful.
The recent National Day movie, "China's Captain", is a movie adapted from the actual case of an airplane worker who faced a plane accident with composure and relied on his professionalism to save the day.
In the movie, there was a first-class passenger who arrogantly said to the stewardess, "What's the big deal, it's just a stewardess!" Of course, at the end of the movie, the outspoken passenger apologized for his earlier behavior.
But it also reflects a phenomenon: flight attendants, as the all-around guardians of passengers during the flight, are always misunderstood as only serving tea and water.
But this is also very understandable, after all, the probability of an airplane accident is too small to use the "expertise" of the flight attendant. So during normal flights, we usually just focus on the flight attendants. As a country known for its precise and meticulous service, Japan's stewardesses are also very meticulous in their service.
Taking first class customers as an example, from the time you buy a first class ticket to board the plane, you are greeted with one-on-one personal service. Before passengers board the plane, flight attendants will get on the plane in advance to help customers make their beds, spray the seat with a calming perfume, and spread flower petals on the neat bed.
It is said that if the passenger has a physical need, the stewardess will also warm the bed in advance. This warm bed is not our ancient maid of warm bed, is to help you get the quilt hot, don't think too much. It is similar to adding an electric blanket, a few minutes before you get on the plane, and then remove the electric blanket.
In addition to the above, kneeling service is also a major feature of the Japanese flight attendants. Chinese people's traditional concept, our knees can only kneel to heaven and earth to kneel parents, the other is to make fun of our dignity.
But in the eyes of the Japanese is different, kneeling is just something they use to express extreme respect and deep apology. Although there should be no distinction between high and low, the fact is that first class passengers look so "distinguished" that flight attendants kneel down and listen to them.
If you have the money and want to experience what it's like to be an emperor, try first class in Japan. It's all about the service and the warmth of the voice.
After service, let's look at the hardware of Japanese first class. Japan Airlines' new first class*** has eight seats and personal compartments in semi-enclosed suites.
There's plenty of space, the seats are comfortable, the new upgraded seats are more focused on passenger privacy and comfort, and the interiors are all over the place.
After the passengers are seated, the first class flight attendants will come to the seat and greet and introduce themselves one by one. If a passenger needs something, she may have already brought blankets, headphones, etc. in front of you before you even ask, it's just so humanized.
Another rumor is that, in terms of alcohol, according to Japan Airlines regulations, alcoholic beverages are not allowed to be served at Japanese airports before takeoff. But as a first class customer, you can make an exception and ask for alcoholic beverages.
Of course, it's not like the flight attendants are going to be staring at you the whole time the plane is sailing, which would be kind of creepy. So after they seat passengers, they smile and signal to step back behind the curtain.
But the flight attendants make regular rounds of the cabin, noting the details of each passenger's needs and offering timely assistance. And the English language skills of Japanese flight attendants are highly commendable, and their service, which does not stint on bowing and apologizing, is comparable to that of any other country.
▲ Flight attendants with pictures
Unlike the laughter of Western countries, the Japanese service industry adheres to the principle of "the customer is God". As soon as you get on the plane, you'll be greeted with a quiet voice. I've never flown first class in Japan, but I don't think it's a bad experience.
First class service stewardesses and economy class stewardesses are not very different, not only the stewardesses' service, in fact, for the first class originally have some "privileges", but this is also the money to have. The first class in Japan is actually a what is it like?
The most representative of Japanese airlines is the so-called All Nippon Airways (ANA) airlines, both routes and international popularity is the front, and the punctuality rate is very high, so I will take the ANA as an example to introduce to readers the Japanese first class.
First class and economy class in the check-in, you can feel the obvious difference, first class is a dedicated window check-in, and even if the economy class window queue is very long, will not open the first class window check-in. However, if you have an ANA Gold Card, you can use the check-in window for first class. Of course, wifi, fruits and drinks are available.
All food and beverages are free and served buffet style. There is also ramen and udon catering inside the ANA First Class lounge at Narita Airport, which will be made on the spot for travelers who order ramen and udon.
The next difference is the airplane seats, which are designed differently depending on the model. The picture above shows a roomy seat, which is of course adjustable, so you can sit or recline.
This seat, on the other hand, is designed to be interactive, with the front purposely set up as an unoccupied area so you can put your feet up. When traveling to more distant places like Hawaii or Europe, this seat is still better because you can recline and sleep.
Next up is the in-flight food service, which has a variety of options to choose from, Western or Japanese, as well as fresh sashimi.
Occasionally you'll be given a small card saying "welcome back", and greeted with "welcome back", which is a Japanese phrase usually used by wives to their husbands, or by family members to their families on their way home, but occasionally used in the service industry as well. On airplanes, however, it's really rare. ANA flight attendants will say "welcome home" to you, but only if you're traveling back and forth on the same day.
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Japan is a country with very good service, from small street stalls to large air travel, every service will make you feel at home. Airplanes are divided into first class and economy class and other different seats, so in Japan first class, flight attendants are how to "entertain" passengers? They do things that we can't even imagine.
Social development is getting faster and faster, from the old times to the new times, after the people are generally affluent, travel from the old times of walking and cycling to the transition of cars and airplanes. The better living conditions of the business people travel generally take the plane, the beautiful scenery along the way, as well as the flight attendants on the plane thoughtful and meticulous service attitude, so that passengers can not pick a little problem. The price of an airplane ticket is relatively high, especially first-class guests need to pay the cost is even higher, but the difference between first-class and economy class treatment is still relatively obvious.
If an economy class customer and a first class customer call for service at the same time, the stewardess will definitely give priority to the first class customer to provide service, and the service in first class is almost one-to-one service, and every stewardess can patiently satisfy the unreasonable demands of some customers. Japanese stewardesses have been emphasizing the importance of treating guests with an attitude when they are first trained, and they will leave a good impression on guests with the kindest faces and most thoughtful services, and they will make you feel especially kind, which is probably why the Japanese service industry is more famous all over the world.
Japan is extremely strict when it comes to training people in the service industry. Generally speaking, after working for a long time and encountering different kinds of people, they should be very bad-tempered, but Japanese flight attendants have been treating their guests with smiles for many years, and there is never a situation where they are cross-nosed or glare at each other. They also require any staff on the plane, are obliged to provide thoughtful service to passengers, and first-class guests can also enjoy the flight attendants personally make the bed, the winter weather is very cold, the stewardesses will also help first-class passengers to warm the bed.
They are very respectful of the guests, the status of women in Japan is slightly weaker than the status of men, so the stewardesses are often kneeling in front of the guests and still smiled for the guests to serve tea and drinks, customers are not happy when the stewardesses can also communicate with them to talk about the heart. Japanese stewardesses have a high level of service to the point that we can not imagine, first-class guests have not yet off before the stewardesses will be guests off all the arrangements for the trip.
Originally, there are not many guests in the first class, so every guest can enjoy this effortless service, while there are a lot of people in the economy class, so this service is exclusively for people in the first class. The flight attendants there are friendly and always have a smile on their face, so if you've ever experienced an airplane ride in Japan, it's sure to be a memorable one. After reading this, don't you feel envious of their service?
Flight attendants have no other big difference, mainly more detailed and thoughtful service, excellent experience, so that you fully you enjoy the five-star VIP treatment, many aspects are different.
Generally speaking, Japanese airlines offer four classes of flights: first class, business class, premium economy class, and economy class.
The colors of the various cabins are also different, with first class being yellow, business class being dark blue, and economy class being green, and these colors are not only reflected on the ticket, but also on the baggage tags at the airport counters to differentiate between the classes of privilege and treatment.
With Japan Airlines, for example, if you are traveling in first class, you will first go into a very luxurious lounge inside the waiting class, where there is a very dominant and modern area.
This service has an adult red suite that contains 4 areas, as a library exhibition room, games room and bar room can also be tasted, the famous sake store carefully selected sake, the famous winery insurance champagne, and the world's most beautiful footwear brands, in the library there is also a shoe shine service, and before takeoff will also help you to organize your clothes.
In the dining area will provide live open service, Teppan cuisine cooked in front of the guests, enjoying freshly baked in front of the face of Nikko's original rye graham pie cake, grilled chicken and Nikko German steak
There are also able to satisfy the Japanese and Western styles and a variety of meals.
You can enjoy a variety of home away from home services in the Sakura Lounge, which also has a unique viewing platform.
First class passengers are given priority boarding and are seated on an extremely spacious suite before the flight attendants arrive.
The stewardess brings hot towels and champagne, and is also attentive to help you with what you need, and then starts distributing the wine list and menu.
After ordering, the stewardess will bring a basket with a variety of ordered Japanese snacks, and you can also order some excellent champagne and many premium dishes.
After eating the meal on the dessert, said to be the Michelin three-star hotel's signature.
The stewardess will also take the initiative to tell you that there is a special tea, "clear tea", if you drink alcohol, this tea is very suitable for drinking.
If you do not sleep yet, the stewardess may take the initiative to come over and ask you what else you need, and if you intend to sleep, Nina will take the initiative to ask you which kind of mattress you want to have different choices, softer or harder.
Then help you make your bed, and it's quite nice to sleep in the spacious and comfortable JAL first class space.
After you get out of the way the stewardesses will offer to bring you a toiletry kit, and if you're a man there's a premium box of specialized men's care kit.
After washing up, they will also continue to ask if you need to add a meal? It may just be a variety of very extreme service, considerate.
Before landing the steward will come one by one to say hello and thank you for choosing this airline.
Of course, the ultimate five-star service, the natural price will not be cheap, in general, the price of international flights is very expensive, and the first class is more than three times the economy class, the long-distance first class round-trip ticket price is usually more than 11,000 U.S. dollars, and business class (2,000-6,000 U.S. dollars) and the economy class (1,000 U.S. dollars) fares, round-trip first class tens of thousands of yuan! The most important benefit of flying first class is that the seats are large and wide, with enough space to move around, priority access to fast-track customs clearance, a separate security channel, and a dedicated VIP lounge (in principle, food and drink in the lounge is not charged; bathrooms and massage services are also free of charge), as well as priority boarding and disembarkation from the exclusive boarding corridor.
There is a dedicated flight attendant, and both alcoholic and non-alcoholic beverages are served in glass. In-flight meals offer a choice of wine, desserts and aperitifs, often designed by the chef, served on white tablecloths with the same china and metal cutlery as in fine dining.
It is the ultimate in luxury and prestige, but the key to the problem is that money is a big problem ......
With the development of society many people have begun to pursue high-speed life efficiency, and the means of transportation to go out of town from the car and the train more to the plane, the plane in the aircrews meticulous service makes travelers feel very comfortable. The meticulous service of the flight attendants in the airplanes makes the travelers feel very comfortable. Nowadays, there are different costs of seats in the same airplane, although it is the same airplane, but the service of the flight attendants is also very different, of course, in different countries and airlines, the service is also a little different. In people's impression, Japan in the daily life of the service is very good, it is inevitable to be curious about their first class service level.
You can wait in the lounge for the airplane to board. Of course, wifi, fruits and drinks are available.
ana never say you have flown in his first class before, he will tell you that Japanese cuisine is not enough to prepare, and can only provide American style. And ana equipment old long one, if you can not eat Japanese departure flights from Japan is no fun.
Figure 1-3 U.S.-Japanese route equipment and air mom (all older to serve first class, because of the experience...).
Figure 5-6 US-Japan route Japanese meal
Figure 7-9 US-Japan route American meal
Service is still noteworthy, because it did not provide me with Japanese food, flight attendants and stewardesses on their knees to apologize for 2 hours