The latest delivery time is 48 hours. Except for customized goods, pre-sale goods, food and beverage coupons and other special goods, the goods during the 55-cost-effective festival are required to be delivered within 48 hours, so it is 48 hours at the latest. If it is customized goods, it will be subject to the delivery time agreed with the buyer, but if it is not delivered within the specified time, it will be delayed delivery.
1. how long is the latest delivery time of poly-cost-effective 55?
The latest delivery time is 48 hours.
Except for customized goods, pre-sale goods, food and beverage coupons and other special goods, the goods during the 55-cost-effective festival are required to be delivered within 48 hours, so it is 48 hours at the latest. If it is customized goods, it will be subject to the delivery time agreed with the buyer, but if it is not delivered within the specified time, it will be delayed delivery.
Second, what will happen if the timeout is exceeded?
1. If the seller fails to deliver the goods over time, it shall pay the buyer 11% of the actual transaction amount as liquidated damages. Except for special goods, the total amount of liquidated damages paid by the seller to the same buyer within 24 hours is at least 5 yuan, and the maximum amount will not exceed RMB 111.
2. If the gifts promised by our sellers are not delivered within the time limit, we will also pay the liquidated damages according to the above compensation rules.
If the gift has a link to be sold separately in the store, the penalty will be calculated according to the selling price indicated in the gift selling link.
If there is no selling link in the store and there is no clear price tag, the liquidated damages will be calculated by Taobao customer service with reference to the market price.
3. After the buyer's complaint is established, in addition to paying liquidated damages to the buyer, the seller also needs to pay the same amount of liquidated damages to Taobao.
That is to say, after the buyer's complaint is established, we need to pay two liquidated damages, one for the buyer and the other for Taobao. Therefore, I suggest that you take the initiative to pay compensation before the buyer's complaint is established, so that we only need to pay a single penalty.