The selection of management software for catering enterprises must proceed from the demand, match the management software needed at present according to the development stage, format and management demand of their own enterprises, and at the same time, consider the scalability and leading role of the selected system in the future enterprise growth. Therefore, we should consider both the present and the future when choosing products. First, it is necessary to make clear the catering software module and its weight
1. Front office management system (5%-11%): managing funds, ordering food and checking out;
2. CRM management system (21%-41%): precipitate customers;
3. O2O management system (11%-31%): contact customers, solve drainage and efficiency;
4. backstage management system (21%-31%): manage KPI, dishes and business flow;
5. Supply chain management system (15%-31%): managing products and raw materials;
6. big data management system (5%-21%): describe customers. Second, you should choose the catering software that suits you according to the classification and stage of the restaurant. According to the format, there are Chinese, Western, Fast, Hot Pot, Group, etc.: The company is in different formats, different customer groups, different product structures, and different management and service models, so the demand is different. For example, the supporting management system developed by Tiancai Shanglong for different formats, the specific needs should be confirmed with the consultant.
2. According to the stages, there are initial stage, development, maturity, etc.: different stages of the enterprise, different management pain points, different management priorities, different team levels and relationships, and different kpi's concerned at each stage, so the requirements for the catering management system are different.
3. According to the growth of the enterprise, there are single store, small chain, large chain and group (multi-brand): in the process of enterprise growth, the management time is prolonged, the management space is extended and the management scope is expanded, and the requirements and dependence on information catering software are getting higher and higher.