The six methods to improve human efficiency are as follows:
1. Personnel selection. It's important for a store to have efficient employees, but more important than this is that you should recruit the right people.
(1) Job responsibilities: Each position has corresponding responsibilities, and the enterprise needs to know what kind of person it wants to recruit, what kind of work it is responsible for and what kind of ability it should have;
interview skills: use the interview evaluation form and good interview skills to identify which employees meet the job requirements;
(2) Matching between people and posts: When making the final choice, it should be remembered that it is the comparison between people and posts, not between people. There are many misunderstandings in the interview that will blind the interviewer, such as my effect and halo effect.
2. On-site management. Streamlining the workflow during non-business hours and business hours, such as optimizing the process of opening and receiving files, such as cleaning, can also be given to part-time employees; Sort out the post operation process to see if there are any parts that can be merged; Correctly estimate the turnover and make reasonable scheduling according to the operation trend.
3. Efficient training. Efficient training tools: offline tools such as on-the-job training templates and training working hours instructions, and the use of some online tools, such as on-the-job operation videos and corporate culture videos.
4. Employee care.
(1) Physiological needs: food, shelter, clothing, transportation and salary.
(2) Safety requirements: environmental safety and personal safety.
(3) Social needs: new employees' induction, morning meetings, tea parties, team activities, and chatting.
(4) Respect for needs: employees are recognized, encouraged and praised.
(5) self-realization: appropriately authorize and give employees room to play.
(6) Do a good job in employee satisfaction survey: To know employee satisfaction, you need to conduct satisfaction in stores regularly.
5. research, which includes: employee's salary, welfare, work intensity, teamwork atmosphere, promotion and learning status, support and communication methods of direct supervisors to employees, and suggestions to the company.
6. Tracking improvement. Under normal circumstances, the employee satisfaction survey needs to be done once every six months, and the questionnaire after the survey is kept for 1-2 years. At the same time, the store should make an action plan for the results after the survey, communicate with employees in time, and track the improvement regularly.