20xx-20xx years, under the correct leadership of the manager, with the active support and great help of my colleagues, I was able to be strict with myself, better perform my supervisory duties and better complete my work tasks. To sum up, I have gained a lot. First, on-the-job study, and constantly improve their professional level.

As a supervisor, first of all, if you have a high professional level, you can win the support of your colleagues and take good care of the people below. For a student who just graduated from school, I have too much to learn. With the continuous expansion of the company's scale, new requirements are put forward for our supervision work. Through learning, I can always know all kinds of abilities in advance and give guidance to the following employees.

Second, the staff management

Du Zhi is not a great leader, but he also manages a lot of people. It is the trust of the leaders that makes me shoulder this heavy responsibility. Therefore, in my work, I always have strict requirements for them. No matter who violates discipline, I will not tolerate it. It is precisely because I can be strict with myself, manage boldly, and care about the employees below in my life that they all respect me.

Third, on-site management

This is a big concept and contains a lot of contents. I will summarize my work from the following small aspects:

1, the code of conduct on site, generally speaking, I don't think it is well controlled. Because gfd's words are not what the company said, employees have the opportunity to make excuses, and I have no way to control this situation. I want to learn from my future work to deal with and manage the on-site behavior norms of employees.

2. The first floor of the venue environment is the facade of the company. Usually, the flow of people is relatively large, and the hygiene is not bad. However, I don't think I can think of all the ways to deal with some emergencies. I don't think I can manage cleaning.

Cardiopulmonary bypass has lagged behind others in this link, and because I hurt all the managers on the first floor this time, I also learned a lot from this "tuition". I believe I will be more alert to these things after this incident.

How to write the work report of the sales manager

Looking back on the coming 20xx years, many wonderful memories come to mind and great progress has been made with the efforts of every employee. As a store manager, I feel a great responsibility. Years of working experience have made me understand a truth: for a retail store with good economic benefits, first, there must be a professional manager; Second, we should have good professional knowledge as the backing; The third is to have a good management system. Observe attentively and communicate with customers attentively, and you can do it well.

The specific summary is as follows:

1, conscientiously implement the company's business policy, and at the same time convey the company's business strategy to every employee correctly and timely, which has played a very good role in connecting the preceding with the following.

2. Do a good job in the ideological work of employees, unite the employees in the store, fully mobilize and give play to the enthusiasm of employees, understand the advantages of each employee, give play to their strengths, and do what they can. Strengthen the cohesion of the shopping mall and make it a United collective.

3, through various channels to understand peer information, to understand the customer's shopping psychology, to know ourselves and ourselves, know fairly well, and have a clear aim, so that our work is more targeted, thus avoiding unnecessary losses.

4. Set an example and be a handsome employee. Constantly instill corporate culture in employees, educate employees to have a sense of the overall situation and do things from the overall interests of the company.

5. Attract customers with thoughtful and meticulous service. Give full play to the initiative and creativity of all employees, and let employees change from passive "let me do" to positive "I want to do". In order to create a good shopping environment for customers and create more sales performance for the company, lead employees to do the following work. First of all, do a good job of cleaning every day to create a comfortable shopping environment for customers; Secondly, actively serve customers and meet the needs of consumers as much as possible; We should constantly strengthen our sense of service and let our customers leave our store with sincere smiles and polite language.

6. Deal with the cooperation between departments, between superiors and subordinates, complain less, be more enthusiastic, treat the problems in work objectively and solve them with a positive attitude.

20xx is a very important year for our company to explore the market, and it is also a year full of challenges, opportunities and pressures for a company and work team that has just set foot in new markets. In order to adjust my work mentality, enhance my sense of responsibility and service, fully understand and do my own work and tasks well.

I made a work plan for 20xx years:

1, the first quarter mainly focused on the development of litigation business. Develop litigation business according to the existing old customer resources, develop all customers who may have litigation needs, and arrange legal experts to meet and negotiate for customers who have the intention to cooperate. During this period, at least two lawsuits were brought, and the agency fee reached more than 500,000 yuan (6.5438+0.5 million yuan each). While conducting litigation business, we will not lose all kinds of business assigned by these customers, keep regular contact with these customers and report the progress of business assigned by these customers in time.

In the second quarter, we mainly engaged in trademark and patent business. Develop customers by going to professional markets, attending professional trade fairs, surfing the Internet, making phone calls, visiting strangers and other business development methods, strengthen contact with old customers, and form a customer group with business cycle. So as to reach the agency fee of more than X million yuan (not less than X million yuan per month). While vigorously exploring the market, we will not lose all kinds of business assigned by these customers, keep in regular contact with these customers and report the progress of business assigned by these customers in time.

The unlimited business opportunities brought by the "Eleventh" and "Mid-Autumn Festival" in the third quarter made a good start for the second half of the year. Moreover, with the relative improvement of my professional knowledge and comprehensive ability in high-end business, I will develop the customers whose large enterprises meet the requirements of "Gan Long Yupin Famous Trademark" or "China Trademark". Customers who are interested in cooperation can arrange business managers to meet and discuss, and strive to sign a "Chinese trademark", and the undertaking cost will reach more than 6.5438+0 million yuan. While developing well-known trademarks and trademark business, we should not lose all kinds of businesses assigned by these customers, keep in regular contact with these customers and report the progress of these assigned businesses in time.

The fourth quarter is the end of the year. At this time, we should fully safeguard the business situation assigned by our old customers. First of all, we should gradually understand the development of potential customer resources among old customers, find out loopholes, put forward feasible suggestions, and strive to protect the intellectual property rights of customer companies. The agency fee is at least 200,000 yuan per month.

How to write the work report of the sales manager

Leaders and colleagues: Hello!

The year of 20xx, full of passion and challenge, is carrying joy and dreams, drifting away on the track of time, and the year of 20xx, full of hope, is about to come to us with the breath of spring and surging passion. 20xx is the year when I became a store manager. For me, this year is a year of accepting challenges, learning and gaining experience. Here, I would like to thank the company leaders and all employees for giving me such an opportunity to show myself and a platform to show my abilities. I feel sorry, I feel happy, I feel proud, I feel happy. Below, I will make the following report on my performance this year. If there is anything wrong, please criticize and correct me:

First, strengthen study and constantly improve your working ability.

As a store manager, I should not only set an example for employees in product sales, but also be responsible for the daily management of the store. In order to finish my work better, I pay great attention to the improvement of my own ability. I actively participated in various learning and training activities organized by the company and carefully studied various sales management materials issued by the company. I also use my spare time to learn about this industry-related knowledge and information through the Internet. Through continuous learning, my marketing level and management ability have been greatly improved.

Second, based on their own duties, and strive to complete all the work.

At work, I strictly abide by the company's rules and regulations and strive to set an example for employees. Do a good job in the overall management of the store, actively carry out employee training, and strive to enhance the company's brand image. Pay attention to communication with employees, organize meaningful collective activities, and enhance the vitality and cohesion of the team. Strengthen communication with customers, enhance customers' understanding of the company's products, and cultivate brand advocates. This work has achieved good results.

Three. 20xx year completion

In 20xx years, with the joint efforts of all staff, the store has achieved good results:

First, the sales performance of Caibao has been greatly improved. It is both an opportunity and a challenge for us for the head office to increase the intensity and speed of color treasure style renewal and adjust the marketing plan of color treasure. I seriously organize employees to study the company's new programs and learn about new products. Through simulated marketing and other means, employees' understanding of convertible colorful treasures has been accelerated and their skills in selling colorful treasures have been improved. The sales of colorful treasures in our store increased from xx million yuan last year to xx million yuan this year, and achieved good results.

Second, the sales performance of platinum increased steadily. By summarizing the sales of platinum in the past, the reason that restricts the sales of platinum is found out-the number of yards and styles of rings are less. In view of this situation, we have enriched the styles of platinum rings and filled the number of yards, thus improving the unit rate and realizing the steady growth of platinum sales.

Third, the overall strength of the team has been improved. At work, I share my feelings in life and work with you by explaining the company's reward and punishment system and welfare system, constantly enhancing employees' sense of belonging and cohesion, and inspiring their passion and vitality in work. Strengthen the training of new employees, so that they can adapt to the work and integrate into our team as soon as possible.

Fourth, shortcomings in the work.

Although our store has achieved good results in 20xx, and won the comparison of 65,438+00 consecutive months with last year's rising prize and the award of reaching the standard for 9 consecutive months, we should be soberly aware that there are still many shortcomings in our work.

First, the management of VIP customers is not in place, and there are fewer VIP customers in the whole store.

Second, our employees are all locals, and there are still many problems in management.

Verb (abbreviation of verb) The focus of work in 20xx years.

(A) to strengthen team building, enhance employee cohesion

First, strengthen the training and learning of employees' ideological understanding and help employees establish a correct outlook on life and values. Second, through the adjustment of shift change, we can improve our understanding of employees and put an end to employees' cliques. The third is to communicate with employees more, understand their psychological state in time, and resolve contradictions in their work. Fourth, organize collective activities frequently, organize employees to have meaningful competitions with colleagues in the same region, and enhance employees' sense of collective honor. Fifth, strengthen employee recruitment, recruit more foreign employees to match local employees, and ease the pressure on management.

(B) adjust the incentive mechanism to stimulate the enthusiasm of employees.

One is to select and reward an excellent employee every two weeks, and use this as the selection standard of excellent employees in that year to stimulate the enthusiasm of employees to work hard and strive for the first place. The second is to select excellent small monitor, let employees lead classes independently, learn how to be an excellent member, and show their opportunities and stage to employees.

(3) Develop key account management system and strengthen key account management.

1, key customers in the store are personally received by the store manager and foreman, setting an example for employees and establishing a customer maintenance book for the store manager and foreman.

2. Be sure to leave the contact information of customers entering the store.

3. In addition to sending blessing messages to customers on large holidays, send blessings and warm messages to all VIPs every Friday, and assign the task of sending messages to VIPs to individuals.

4. If the customer doesn't leave a phone number on the purchase receipt, or doesn't apply for a VIP card when the amount is reached, it is not regarded as personal achievement.

5. Hold a VIP management seminar every quarter. Everyone will summarize the progress of VIP management in the first quarter and put forward targeted improvement methods and measures for the next quarter.

In short, the work in the past year has made some achievements, but there are still many shortcomings, and there are still some shortcomings in the handling and operation of some details. I want to hone myself in my future work and study, improve myself with the guidance and help of my leaders and colleagues, develop my advantages and make up for my shortcomings. In the new year, I will set new goals, meet new challenges with a full mental state, learn from the advanced, learn from my colleagues, learn from each other's strengths, make progress together, and do my best for the future of the branch! I would also like to take this opportunity to wish all leading colleagues a happy New Year and all the best!

My debriefing report is over, thank you!