The original document was downloaded by the public. If you find it, it means that we gave you a few tricks through the eight management skills, saying how to do this thing and learn how to learn it well. This can't be said to be useless, but we didn't just give you a few tricks to finish it, but said that you wanted to find it because you didn't do well yourself. I am willing to adjust some of my practices to reflect it in my work, and this result is possible. When you do it, you assume the responsibility of contributing, and when the result happens, the state of the manager will be there. All right. So what exactly is management? Management is to define the mission of an organization, and to motivate and organize human resources to achieve this mission. The combination of the two is management. This is still Drucker's words. Hearing this, look at the mission of defining the organization. It's a bit far, isn't it? Did I decide the mission of this organization? Did my boss order it in our company? Right? Did my boss order it? OK, ladies and gentlemen, does your own management department have the same mission? You should export that valuable output to customers and generate relevant performance. Isn't this your mission? How do you serve the departments in the company and how can other departments serve you? It's also your mission to cooperate with each other and how to accomplish this. Your department must have a mission. Can this mission be clearly defined? At the same time, how can you motivate everyone to realize this mission after it is clearly defined? It is well managed. At this point, our course is basically coming to an end. Ok, let's make this one of our eight management skills big, and then give you a string here. First of all, we are talking about management by objectives, which can be divided into 1.1 and 2.1. This is how we describe it to you. What is 1.1? Is that you can set clear and definite goals. What is 2.1? Do self-control your behavior, and become aware that he wants to do the same thing and achieve the same goal. Then, in the goal part, we have left you an assignment about CSI and the person in charge of the marketing department. Everyone should still have this impression. Then I look forward to your feedback on some of your own ideas in this area to our own community, and all community groups can do some interaction with you. After a good goal, it is not enough to set a prosperous goal. Later, you should arrange this work for your subordinates and let them finish it by themselves. So how to complete a good authorization? First of all, you have to change your mind. You are the leader, not a soldier. OK, you have to lead others to finish the work, not yourself to complete that transformation of thinking. It's OK to finish it first, then follow the steps, methods and processes of authorization we said, and then it's not enough to delegate the work to subordinates. So you have to help him in the process. How? First, the master takes the apprentice. Second, the part that encourages the ability of the two parts is the part of employee counseling. Then the inspiring part is about willingness. I will share two with you. Do a good job in employee counseling. You should do targeted counseling and do a good job in the role of the master. Then the inspiring part tells you Drucker's thought, and he pays attention to performance rather than money. This part has been analyzed with you in detail. Ok, then you should analyze what you have to help him set goals, remove obstacles and so on, and then communicate effectively in the future. Communication is not based on yourself, but whether the other party can understand what kind of words, and the other party can receive the four core communication skills after focusing on the other party and give you an exercise. What is behind communication? Behind the communication is the relationship. Do you still remember? What is behind the OK relationship? Your effective contribution. Okay. Now that we have talked about self-management, you can know that managers are communicating, and you should also shoulder the responsibility of contributing. What can happen as a result? As a result, the communication was smooth. After that, manage the process, and the process is also divided into 1.12.1. What is 1.1? Cure some people's behavior, but this requirement must be that the other party can do it in a smooth way. I'm afraid it's still a little lacking just to cure people's behavior, because people are not machines and have their own ideas. Then how can we do a better process at this time? From the perspective of loose flow to this point of view, it is suggested that you do this process by making it a valuable output for customers, and the process should be a live process, not a dead process.