Dear leaders and judges:

Hello!

today, I am very honored to attend the competitive speech of the marketing manager of the company's south street business hall, and I am very excited. First of all, I would like to thank the leaders for training me in the past and giving me this opportunity to stand here and give a speech on competitive employment! At the same time, I would like to thank all my brothers and sisters who work with me for their concern and support in my work! I cherish this competition opportunity very much. No matter what the result is, I think it is of great significance to participate in the whole process of competition, and I hope I can get exercise through this competition and improve my working ability and comprehensive quality. I believe this competition will be another big turning point in my future life.

I joined the company in March 2113 as a shop assistant, mainly engaged in marketing. When I first arrived at the company, I was deeply impressed by the advanced hardware facilities, perfect market service, sincere service concept, harmonious humanistic atmosphere, profound corporate culture and broad personal development space. It deeply shocked my soul and felt the bright future and bright prospects of mobile. I firmly believe that choosing to move is choosing the opportunity of life development. Since the day I entered the company, I have been determined to do well the tasks assigned by the leaders. The rise and fall of the company depends on every employee of the company, and every employee should do his duty in his own post. As one of them, I am duty-bound. In order to do my job well, I humbly learn from old comrades and my brothers and sisters around me and get familiar with the business as soon as possible. As my job is to open cards, as a card opener, I am a logistics soldier in the company's operation and development. After more than three years of practical work, I have developed a work style that regards the mobile company as my home. For more than three years, I have worked hard, served enthusiastically, worked and rested on time, never left my job, and United with my sisters and comrades around me. Card is the "bullet" in the company's competition. Without card, there is no weapon for competition. How can we talk about development? The timely opening of the card and the handling of after-sales service are an important link to win credibility. I deeply know that my work represents the image of the company to some extent. Therefore, in several years' work, the cards selected by customers were opened in time, and they enthusiastically served the individual questions that customers wanted to inquire about during use, and never prevaricated. In addition, after work, we actively explore Unicom users, develop new users, and use the relationship between friends, relatives and classmates to promote mobile to them and mobilize the use of mobile cards. Always silently do your meager strength for the development of the company. Every little bit of sand makes a tower. I believe that the dribs and drabs of my own work and that of all the staff will be brought together to make a steady stream of money for the company!

During more than three years' work, I have accumulated a lot of work experience. In this competition, I feel that I have great advantages in bidding for the position of business hall manager. I have the following advantages:

First, I have a strong sense of professionalism and responsibility that I love the company and my job. The premise and foundation of doing any job well is to have a love. I have such a love, I believe I can do my job well.

Second, my work in the past few years has exercised my good psychological quality. I never let my mood affect my work, being a clean and capable officer, and I have a certain ability of bold decision-making and organization and coordination. At the same time, I have the confidence and courage to work actively. Take this competition as an example. I stand here to meet the challenge, find myself from the challenge and improve my own shortcomings. I also want to prove to you through my own behavior that the employees of Zhenxiong Mobile are pioneering and enterprising employees, who dare to challenge and meet the challenge, and who are eternal challengers! Since it is a challenge, there will be successes and failures. If I fail this time, it shows that I still have many problems and shortcomings, and I will work harder to hone myself and improve myself. Dear colleagues, let us use all sincerity and wisdom to meet all the challenges on the road of reform, to meet the challenges of the storm of the times, and to make Zhenxiong Mobile invincible in the challenges and embrace the glory of the times!

thirdly, I have several years of practical experience in marketing. Familiar with mobile work, especially marketing policies and regulations, have a certain customer network, have a certain interpersonal atmosphere in which colleagues live in harmony, and have certain methods and experience in handling customer complaints. In addition to doing my job well, I often discuss marketing business with experienced colleagues in small talk, often learn from experienced comrades in marketing at work, and silently keep their successful experiences in mind.

fourthly, I am young, energetic, in the golden stage of my life, and have a high efficiency, and I have a resolute work style. I dare to innovate, I have a keen mind, I am good at accepting new things, and I can boldly imagine management methods according to the actual situation.

fifth, I am enthusiastic and patient. This is a quality that cannot be ignored for a marketing manager. Marketing itself is service. I will do serious and meticulous ideological work for my sisters and brothers around me, and I will care about their work and life. I will show my customers the enthusiasm of the mobile service window with a smile. Listen to their demands patiently, handle their everything carefully, and solve their complaints with heart.

these advantages are exactly the qualities and requirements that the marketing manager I am competing for should have in politics, ideology, business, personality and management. And I basically have all these.

If the competition is successful, I will further strengthen my business study and constantly improve my quality in my future work. I think, as long as I have a strong sense of responsibility and dedication to work, I will soon adapt to this job. After I competed for this position, my work purpose was: "People-oriented, efficiency-oriented, and enthusiastic service." In terms of the quality of work, I will do four things: preparation, service, inspection and handling. Under the leadership of the company and the specific guidance of the store manager, I will unite my brothers and sisters around me and do the following work together:

First, strengthen the ideological and political work of all employees in this office, unify their thinking and understanding, form a joint force and show their vitality.

second, lead everyone to be familiar with the responsibilities and quality requirements of marketers, standardize the image of the industry, and truly achieve internal strength and external image. Everyone is required to improve their strong business ability, adaptability, and enhance their sense of service and professionalism. In particular, you should be affable to the employees around you. You are just a squad leader, and you should never be bureaucratic to them. You should take the lead and set an example, and you should do what you ask them to do. Treat customers with patience, enthusiasm and love. No matter what he talks about, he should be good at listening and patiently explaining, and always think of the idea that "everything the customer says is right and it's all my fault. I should serve you and try my best to solve it". You can't be sad, and you can't fight back with blunt language. We should know that every customer is our rich man and our God. Every time we offend a customer, it will bring us a resentment and cut off all the financial resources in the long-term competition.

Third, strengthen institutional construction and routine inspection. It is necessary to institutionalize the pre-job inspection of marketing items on the stage, which is a necessary preparation before work. Reasonable scheduling of employees' work, strict attendance, leave and rest holidays for employees, work and rest, work and care, in line with the principle of work first. Establish a system to implement employee succession signature. When the last shift is handed over, the work situation, equipment operation situation and complaints from the masses are carefully recorded and handed over to the next shift. When the next shift takes over, the handover record is verified and signed. Establish a patrol and timely feedback system for difficult complaints or sudden and difficult customer service problems. As a marketing manager, I have to patrol from time to time to ensure that problems are handled in time and that people are always answered when consulting. Sometimes, employees are busy with other businesses, so we should take the initiative to solve and answer the consultation and general complaints. Do a good job in the collection, storage and delivery of all kinds of information in the business hall. At the end of each day, patrol the business hall, check the operation of the equipment and all the property to ensure safety before leaving.

Dear leaders and judges! Really, please believe that I am fully qualified for the position of marketing manager, please review!

thank you!