After adding customers, you can start a conversation in the following ways:

1. Introduce yourself: introduce your company, products or services to customers and explain your purpose. For example, "Hello, I am the sales representative of XX Company, and we mainly provide XX services. I want to know if you are interested in using our products? "

2. Answer questions: If customers have raised questions in the previous communication, you can answer them and show your professional knowledge and product advantages. For example, "We have some new solutions to the problems you mentioned before, and I want to share them with you."

3. make suggestions: according to your industry and professional knowledge, you can provide some useful suggestions and insights to customers to show your professional ability and win their trust. For example, "Our recent research shows that many companies are facing the XX problem. We have a solution that can help you solve this problem, and I want to share it with you. "

4. Ask for feedback: If you have communicated with customers many times, you can ask them what they think of your products or services, so as to improve them. For example, "We have been working hard to improve our service level. Do you have any suggestions or feedback on our products or services?"

no matter which way you choose, make sure your language is concise and clear, and respect the time and privacy of customers. At the same time, you should flexibly adjust your communication strategy according to the needs and personality of customers.