Office Daily Management Regulations 1 Chapter I General Provisions
Workplace is the workplace where employees engage in enterprise management. The company strives to create a safe, comfortable and healthy office environment, and employees should consciously maintain a good office environment.
Chapter II Code of Conduct for Employees
Article 1 Professional ethics should be loyal, upright, disciplined, diligent, conscientious and dedicated.
Article 2 image norms
(1) Dress and etiquette
1. Dress: neat, generous and decent.
1) Employees' clothing should conform to the corporate image and departmental image. In principle, employees' clothing and decoration should be steady, generous, neat, fresh and neat, and the clothing should be formal, neat, intact, harmonious and pleasing to the eye.
2) It is best to dress up and down, flat and in line with the season.
3) Female employees can wear light makeup, don't wear makeup in public during work hours, and don't wear too many accessories; It is forbidden to wear clothes with too low neckline and skirts and trousers that are too short.
4) Keep shoes and socks clean and sanitary, and do not wear barefoot or slippers in the workplace.
2. Manner: gentle, courteous and full of energy.
1) Observe the attendance system, get to and from work on time, and don't be late or leave early. You need to apply for sick leave or personal leave in time or notify the department head and fill out the leave form.
2) Maintain a good mental state, be energetic, energetic and optimistic during working hours.
3) Treat your boss with respect, treat your colleagues warmly, keep a cool head when dealing with work, and advocate smiling to serve others.
4) Be honest with others, respect each other on an equal footing, unite and cooperate, do not bring personal preferences into work, and do not engage in factionalism and party intolerance.
5) Receive every guest warmly, don't judge a book by its cover, don't be overbearing, make an appointment with the guest on time, and offer tea and apologize if another guest needs to wait for a visit.
6) Keep good posture and posture, and don't call others loudly.
7) Enter and exit the meeting room or the boss's office, take the initiative to knock at the door, and close the door after entering the room.
Article 3 Language norms
1. Dialogue: Kindness, sincerity and modesty
1) The pronunciation is clear, the tone is sincere, the speech speed is moderate, the tone is calm, and the meaning is clear and concise.
2) When talking with people, you should concentrate and smile, and you should not be absent-minded and indifferent.
3) swear words and taboos are prohibited, and civilized language is used.
4) When communicating with colleagues, we should follow the principle of "putting ourselves in the other's shoes", and the language should be polite and euphemistic.
5) When you meet the leader, you should take the initiative to say "hello" and report to the superior concisely.
Article 4 Social activities
1. hospitality: treat visitors warmly and generously. Guests should stand up to meet, arrange seats, and pass water with both hands; You should say goodbye when you leave.
2. Be a guest: be punctual for appointments. Don't be a guest for too long, and thank the host when you say goodbye.
3. Participate in social activities, and pay attention to maintaining corporate image; Male employees should shave, comb their hair neatly, dress neatly and gracefully, and behave appropriately; Female employees should make up properly, dress in harmonious colors, be generous and elegant, and be fashionable and beautiful.
Chapter III Code of Conduct for Employees' Daily Work
Fifth office halls and independent offices should be kept quiet, and loud noise, slapstick and swimming are prohibited.
Play, chat online, download movies, games, and do things unrelated to work.
Article 6 Be warm and polite to leaders, colleagues and visitors during working hours. Keep a good working mood, and it is forbidden to bring personal feelings into the work.
Article 7 Employees are not allowed to carry contraband, dangerous goods and controlled knives. Into the office.
Article 8 Personal coats and overcoats should be hung in lockers as far as possible and should not be placed behind chairs.
Ninth work shall not read other people's documents, materials, reports and other materials.
Article 10 It is forbidden to eat food and snacks with bad smell in the office area during working hours.
Eleventh desks should be elegant, neat and clean. All kinds of documents should be kept confidential, and can't be placed at will. The stacking height of data should be lower than the elevation height of desk partition.
Twelfth desktop and indoor office equipment neatly placed, keep the appearance clean and tidy.
Thirteenth indoor filing cabinet documents placed in a scientific and orderly manner, neat appearance.
Fourteenth office walls should be kept clean and tidy in addition to posting necessary documents or charts. Fifteenth office seats can not be placed at will, after leaving the seat, the seat should be straightened at the table.
Article 16 Ensure that the equipment and facilities in the office area are in good condition, so that people can turn off all equipment power.
Seventeenth in order to save electricity, turn off the computer in time after work; Adjust the temperature according to the relevant national requirements when turning on the air conditioner, and turn off the air conditioner when people leave the office for a long time.
Eighteenth conference tables, sofas, coffee tables are not allowed to store magazines and newspapers; Personal items unrelated to work are not allowed to be stored in the office for a long time.
Nineteenth without the consent of the administrative department, it is forbidden to change the working position or move the workbench and filing cabinet without authorization.
Office furniture and office equipment.
Twentieth colleagues should focus on the interests of the company, unite and cooperate, quickly and efficiently, and solve possible contradictions and problems in time.
Article 21 The computers, fax machines and photocopiers of the Company shall not be used for personal use in principle. If there are special reasons, you must apply in advance and get approval before you can use it.
Chapter IV Office Site Management Norms
Twenty-second working hours, irrelevant personnel who do not need to work shall not stay at the front desk without reason. Article 23 The company shall designate special personnel to clean public health, and each employee shall consciously keep a clean office environment.
Article 24 Employees should consciously maintain the cleanliness and hygiene of the office space, and smoking is prohibited in the office area, company platform and bathroom. It is forbidden to pile up sundries and discard wastes at will. It is forbidden to spit and dump sewage and tea residue, and keep the floor, doors and windows, office furniture and office equipment clean and tidy.
Twenty-fifth after the use of fax machines or photocopiers, error reports or waste paper must be handled in time, important documents should be shredded, and non-important documents should be recycled. After the fax is over, the manuscript should be taken away immediately, and it is strictly forbidden to pile up on the fax machine or copier.
Chapter V Caring for Property
Article 26 Every employee should take good care of the company's property, and if it is damaged, it should be repaired or compensated. Employees should take good care of the office supplies issued by the company, and take responsibility for any loss.
Provisions on Daily Office Management Chapter II This system is formulated to standardize daily office management, reduce unnecessary waste and create a good office environment.
Article 1: Scope of application
This system is applicable to all employees of the company and strictly observed.
Article 2: Responsible department
The office is responsible for the overall management and supervision of the use and maintenance of water, electricity, heating and consumables of the company.
Article 3: Provisions on the Use of Water and Electricity
1. Employees are obliged to pay attention to the power consumption of office equipment to avoid power loss caused by long-term standby.
2. Employees should pay attention to the power consumption of office computers, turn off the monitor when standby, and turn off the computer when not in use for a long time (such as going out for some reason). Turn off the computer in time after work, and don't leave it on for the night.
3. employees should turn off the lights when they leave or get off work, and the lights will go out when people leave. In particular, employees who leave their jobs at last should check carefully and turn off the lights in the office and bathroom. When there is enough indoor light during the day, try not to turn on the light and use natural light.
4. Save water, oppose waste, and turn off the tap in time after using water.
Article 4: Provisions on the use of printers
1. The principle of economy should be followed when printing, and second-hand paper should be considered for non-important documents.
2. Except for personal documents, graduation certificates, ID cards, academic certificates and other personal data that need to be copied, it is forbidden to copy other personal data.
Article 5: Provisions on the Use of Air Conditioning
1. As an office facility, air conditioners are only used during office hours and are not allowed to be used outside office hours. When the office staff leaves or the room is empty, the air conditioner should be turned off, and it is forbidden to turn on the indoor air conditioner as usual.
When using air conditioner, we should pay attention to economy. In summer, the air conditioner can be turned on above 30℃ for refrigeration, and the refrigeration temperature cannot be set below 25℃. In winter, the air conditioner can only be turned on below 10℃, and the heating temperature setting should not be higher than 28℃.
3. During the use of the air conditioner, the doors and windows of the office should be closed to ensure the use effect of the air conditioner.
4. Pay attention to the rational use and maintenance of air conditioners, and report to the office immediately if there is any abnormality, so as to contact professionals for maintenance.
Article 6: Provisions on Hygiene and Cleanliness Management
1. All employees of the company have the right and obligation to maintain environmental sanitation.
2. The health management of the company implements daily cleaning and regular cleaning.
3. The company stipulates that every Monday, the whole staff will take part in the cleaning.
Office daily management system
Article 1 This system is formulated in order to standardize the management of office areas, create a civilized and clean office environment, maintain normal office order, establish a good corporate image, improve office efficiency and promote the development of all work of the company.
Article 2 Employees shall strictly abide by the attendance system, get to and from work on time, and the working hours shall be implemented according to the current regulations.
Article 3 You are not allowed to go out or do private affairs at will after work, and personal visits during work hours must be reported to the leaders directly in charge.
Time shall not exceed 30 minutes; Personal calls must be brief.
Article 4 Articles unrelated to work that may affect the office environment shall not be brought into the company.
Article 5 Employees must dress neatly and appropriately when going to work, and establish a good corporate image.
Article 6 No loud noises are allowed in the office area during working hours, and no uncivilized language and body movements are allowed at any time.
Article 7 Every employee has the obligation and responsibility to ensure the environmental sanitation of the office. Office environment requirements: clean and orderly environment; No spitting or littering; Be sure to tidy up your desk before leaving work.
Article 8 Smoking is prohibited in the office, and it must be carried out in the bathroom or in a designated place with external windows.
Article 9 Abide by the discipline of confidentiality, properly keep all kinds of documents and technical data, and do not disclose company secrets.
Tenth civilized use of toilets, save paper, pay attention to cleanliness.
Article 11. Take good care of the company's property and equipment, report to the office for repair in time when it is found damaged, and apply for scrapping if it cannot be repaired; Those who intentionally or improperly damage public property shall be compensated.
Provisions on the daily management of offices Chapter III Chapter I General Provisions
Article 1 This Code is formulated in order to strengthen the management of the company, maintain the good image of the company, specify requirements, standardize behaviors, create a good corporate culture atmosphere, and improve office quality and efficiency.
Chapter II Detailed Rules
The first office etiquette norms
1. tool
1. 1 Company employees should be neat and generous, and wear formal clothes. Slippers, sports shoes, casual clothes and excessively exposed clothes are not allowed.
1.2 the staff of the consulting department and the educational administration department are not allowed to have long hair at work.
1.3 nails should not be too long, but should be trimmed frequently; Female employees should try to apply light nail polish instead of bright nail polish.
2. Smile service: When you receive inquiries and requests from people inside and outside the company, you should respond with a smile, receive them warmly, and never offend each other.
3. Answer the phone: Answer the phone in time, and generally do not ring more than three times. If the receiver can't answer, the nearest staff should take the initiative to answer and make important phone records.
Article 2 Office order
1. Employees shall strictly abide by the attendance system, and shall not go out or do private affairs at will after punching in at work. If it is really necessary to go out, it shall report to the direct leader and fill in the leave slip for going out for more than half an hour, which shall not exceed three times a month.
2. During working hours, you are not allowed to leave your post without reason, chat, eat snacks or make loud noises to affect others' work, so as to ensure a quiet and orderly office environment.
3. Don't eat during normal working hours, use computers, mobile phones and other electronic products to chat online, play games, read novels, videos and other things unrelated to work.
4. Don't bring friends and relatives during working hours, don't accompany friends and relatives during working hours, and don't use company computers.
5. Idle personnel are not allowed to stay in the work area of this department for a long time.
6. Don't change your mobile phone number frequently. If it is necessary to change the number for special reasons, the new number shall be notified to the Human Resources Department for updating and publication in time.
7. During work, try to avoid making personal calls, and when it is really necessary to deal with it, try to be brief.
8. The inspection and supervision department of these Detailed Rules shall be implemented by the office personnel of the company. Those who violate this regulation will be given the kpi assessment of 20 yuan for the first time, and the assessment will be increased every time thereafter 10 yuan.
Article 3 Health system
1. Personal area: including personal desk and office area is cleaned by staff of all departments every day. Keep things clean and tidy, and it is not advisable to pile them up or overstock them on the table. The table is clean and tidy. Don't put snacks and other things unrelated to work on the table. Computers and computer host areas are the focus of cleaning. Developing good hygiene habits is as important as working habits.
2. Public * * * area: Take turns to be on duty according to the duty watch every day. After going to work every day, employees of all departments should clean their own sanitary areas according to the duty watch and requirements, and keep them clean. The office garbage basket should be put in place, and more than 3/4 barrels of personnel on duty on that day must be dumped, and there can be no overflow. Clean once a week, clean the whole campus.
The last off-duty staff should check whether the windows and power supplies of all classrooms and offices are closed, and finally turn off the switch.
4. The regional head of the duty department is responsible for checking the environmental sanitation of the office area every day, and the campus director and other leaders conduct random checks. Donate to 10 yuan if it does not meet the above requirements. Please be self-disciplined.