Standard of performance appraisal scheme for restaurant employees

When a company conducts performance appraisal, it is necessary to formulate the purpose, principles and objects of the appraisal in the performance appraisal scheme. Below, I have prepared the performance appraisal scheme standard for restaurant employees for your reference!

1. Employees who arrive late or leave early within half an hour will be deducted 31 points at a time.

2. Sickness and personal leave can be replaced by off-duty in the current month, and the average score of 21 points in the current month will be deducted if the off-duty exceeds 1 days.

3. 21 points will be deducted for asking for leave for 1 hours before and after meals, and 41 points will be deducted for asking for leave for 1 hours during meals.

4. If you are absent from work for one time, you will be assessed as 1 on the same day; if you are absent from work for 1 days, you will be deducted 51% of the monthly average score; if you exceed 1 days, you will be assessed as 1 in the current month, and the excess will be postponed to next month.

5. Being late for more than half an hour, or changing shifts without the approval of the supervisor or foreman, or sending a message or asking for leave by telephone without special circumstances are all regarded as absenteeism.

6. Those who fail to wear tooling, work socks, work shoes and work number plates as required, and those whose tooling is untidy or damaged will be deducted 5 points at a time.

7. 5 points will be deducted for each item found by female employees who are not wearing makeup, wearing heavy makeup or spraying perfume.

8. 5 points will be deducted for wearing jewelry (except wedding ring), growing long nails and applying nail polish during the work hours.

9. Employees are required not to have weird hairstyles, and female employees do not wear hair over their shoulders, and male employees do not have sideburns or beards. Those who do not meet the requirements will be deducted 11 points at a time.

11, eat food with peculiar smell and go to work, and 5 points will be deducted once found.

11. If you don't know the price of dishes and drinks or don't verify the menu, 15 points will be deducted for overcharge or underpayment, and 21 points will be deducted for complaints caused by guests.

12. Those who don't know the basic situation of the hotel and the product knowledge sold in the restaurant and fail to provide services to the guests in time will be deducted 5 points at a time.

13. If the supervisor fails to complete the task within the specified time or the work cannot be completed independently, 11 points will be deducted at a time.

14. If the preparation work is not in place, 5 points will be deducted once there is a gap.

15. 5 points will be deducted for those who fail to stop or correct the mistakes in time.

16. If a guest complaint or emergency is not resolved satisfactorily in time and is not reported to the leader in time, 11 points will be deducted at a time.

17. If the operating sound is too loud, 5 points will be deducted at a time.

18. If the guest asks for help and doesn't respond, 5 points will be deducted at a time.

19. If you don't use polite language when serving guests, you will be deducted 5-11 points at a time if you are not enthusiastic about the guests or drive them away.

21. On duty, gather together for jokes, chew gum, chat, eat, make a loud noise, do private work, answer personal phone calls, read newspapers, fight and laugh, and deduct 5 yuan at a time. 11 points.

21. Those who come to work without reason, leave their posts or receive visitors privately will be deducted 11 points.

22. 5 points will be deducted for delivering articles without using trays.

23. 51 points will be deducted for disobeying work instructions and contradicting leaders in public.

24. In case of dispute with guests for whatever reason, 21 yuan will be deducted at a time? 51 points.

25. Those who fail to report violations in time, cheat on their superiors and deceive their subordinates, and lie about the truth will be deducted 21 points.

26. 11 points will be deducted for slacking at work, being inefficient or being emotionally employed.

27. Those who don't take care of public property and cause damage to the property will be deducted 5 yuan according to the severity. 15 points, the damaged goods are compensated according to the price.

28. Those who quarrel and fight on the job, spread rumors and cause trouble, and undermine unity and bring adverse effects will be deducted more than 21 points for each item.

29. Add food to the guest without the approval of the manager, and those who add drinks will be deducted 15 points.

31. If the station is not standardized, 2 points will be deducted at a time.

31. If the guest enters the restaurant, the greeter is not in place and the waiter is not in place in time, 3 points will be deducted once.

32. 5 points will be deducted at a time if the guest's dining requirements are incorrectly conveyed.

33. 5 points will be deducted for the unqualified item of health inspection.

34. If the dining utensils are unclean, 5 points will be deducted at a time.

35. If swill and garbage are not cleaned in time or exceed 2/3 of the container, 5 points will be deducted at a time.

36. If you don't check the safety of water, electricity, gas, etc. before leaving the post, the responsible person will be deducted 11 points at a time, and the responsible person will be responsible for the accident.

37. If the tableware is removed, the countertop is removed and the tableware is replenished in time, 5 points will be deducted once.

38, work initiative, enthusiasm by the guests praise a plus 11 points.

39. If reasonable suggestions are put forward, the monthly average score will be increased by 5-11 points.

41. For the work that has a good influence on the department or unit or is praised by the general manager on duty, the average score of the month will be added once. ;