Huadu Hot Spring Resort, located in Yanling, Xuchang City, is a garbage hot spring resort that regards customers as shit and regards itself as God.
On October 28th, 2112, I made an appointment with several friends to go to Huadu Hot Springs to soak in hot springs, and bought five coupons on the expressway. After I arrived here, I showed the staff the coupons on my mobile phone at about 11: 11 a.m., and I was told that this was a group purchase initiated with their partners, and I had to exchange them for their own coupons. Then I made several phone calls in the lobby and finally completed the redemption. At this time, it was about 11: 41. I showed my mobile phone to the staff again, and exchanged five tickets, took my hand card, went into the locker room and changed my swimsuit. After I changed it, I hesitated whether to enter the venue with my mobile phone. Later, I was afraid of water and inconvenience, so I put my mobile phone in vibration mode and put it on the outside of the cabinet, and closed the cabinet. My friend's cabinet was reminded by the waiter because it was not relevant. Then he reminded me and another friend, and I pulled the cabinet door again. I confirmed that the cabinet had been closed, so I went to the hot spring with two friends, and never came back, and the hand card never left me. After soaking and washing, I came to the door of the cabinet and opened it with my own hand card. My friend said that I had to call the waiter, then called the waiter, and opened the cabinet through my hand card and the waiter's hand card. I didn't see my mobile phone at that time, and then I started looking for it in my clothes. I didn't find my mobile phone (my watch, wallet, etc. were all there, but my mobile phone was gone). I called the waiter, and I said that my mobile phone was gone, so he began to look for their supervisor. Later, the supervisor came, and I explained the situation to him. He also said that he wanted to report. At this time, another person came. I told them the situation again and had to reflect it upwards. . . Then you pushed me, I pushed you, and then I called the police. * * also decided that my mobile phone was lost in their resort. The final result they gave me was: the leader who can make decisions did not come forward and asked his men to tell me not to pay!
as a consumer, I bought tickets, so I should have the right to take good care of my belongings by your staff, and I also put my belongings in the cupboard. Isn't the reason why you want the cupboard just because you don't want the customers' belongings to be lost? Now things have happened. From the very beginning, your attitude in handling this matter made Yuan customers feel very negative, which made me angry. As an operator, you didn't put customers' rights first, and didn't take customers as God's meaning. From the beginning, you were dragging your feet and shirking your responsibilities, refusing to admit that my mobile phone was lost in your resort. Is it necessary for me to blackmail you? I'm from Zhengzhou to Yanling, and the ticket for the toll and fuel fee includes my consumption in your scenic spot, which adds up to nearly 1,111 yuan. Is it necessary for me to blackmail you with time, effort and money? Besides, I haven't seen your leaders who can make decisions from the beginning. They are all underlings. Is this the attitude to solve the problem? After the incident, you didn't think of how to compensate me for the loss first, but just passed the buck. Is this your so-called business philosophy? At first, it was said that the camera in the payment hall had video recording (I have the recording proof), but later, it was said that it was broken. Now, the only camera that can prove that I entered the venue with my mobile phone, you also said that it was broken, and I clearly saw that the camera's light was on. Is this also your's business method? Haven't you ever thought that your's practice made me a consumer angry and disappointed?
Actually, things have happened. You should first protect the interests of customers. My mobile phone was bought on the 7th of this month, and the invoices are all here. Just compensate me for the loss according to the price, and I don't want your. And what about your? No appearance, no compensation!
I want to say: you regard customers as shit and you regard yourself as God.