In China, there are no clear laws or regulations that govern the rules of dine-in-only packages for restaurants. Therefore, the answer to this question may vary depending on the region, the time of year, and changes in relevant regulations. Generally speaking, the business behavior of a catering enterprise should comply with relevant laws and regulations to ensure food safety and service quality. If a catering company implements the rule that only dine-in food cannot be packed, it should clearly inform consumers in the store and should not affect consumers' legitimate rights and interests and freedom of choice.
The following are some of the ways to safeguard the legitimate rights and interests of consumers:
1. Understand the relevant laws and regulations, know the relevant consumer protection laws and regulations and provisions, know what rights they have, what services they should get, and what behaviors are illegal.
2, adhere to the preservation of shopping vouchers, whether online shopping or offline shopping, you should keep shopping vouchers, such as invoices, receipts, orders, etc., in order to prepare for future inquiries, rights defense use.
3, choose a reputable merchant, choose a reputable merchant, you can in the official website, social media, consumer evaluation platform and other channels to understand the credibility of the merchant and the quality of service, to reduce unnecessary risks.
4, rights complaints, if you find merchants have improper behavior or service is not satisfactory, you can through the complaint, reporting, rights and other ways to express their dissatisfaction and demand, prompting merchants to improve the quality of service and behavior norms.
5, seek help, if their rights to no avail, you can to consumer associations, trade associations, government departments and other to seek help and support, get more professional guidance and help.
In summary, consumers should also consciously abide by the relevant regulations and requirements when dining to ensure the health and safety of themselves and others. If you have any objections to the regulations of the catering company, you can express your opinions and demands reasonably and solve the problems through legal ways and means.
Legal basis:
Article 16 of the Law of the People's Republic of China on the Protection of Consumers' Rights and Interests
(1) The operator shall fulfill the legal and contractual obligationsThe operator shall fulfill its obligations in accordance with the provisions of this Law and other relevant laws and regulations in the provision of goods and services to consumers.
(2) The operator and the consumer have an agreement, shall perform their obligations in accordance with the agreement, but the agreement between the two parties shall not be contrary to the provisions of laws and regulations.
(3) the operator to provide goods or services to consumers, shall abide by social morality, good faith, to protect the legitimate rights and interests of consumers; shall not set unfair and unreasonable trading conditions, and shall not be forced to trade.