Hotel occupations mainly include the following categories:
1. Restaurant Department: usher, Chinese food waiter, western food waiter, dish delivery clerk, wine waiter, etc.
2. Housekeeping Department: front desk attendant, concierge, lobby bar attendant, service center attendant, etc.
3. Finance Department: cashier, keeper, etc.
4. Housekeeping Department: foreman at reception desk, concierge, lobby bar, service center and floor.
Some of the staff are introduced as follows:
(1) The head waiter at the front desk
is a very important position in a hotel, in charge of housekeeping department and front office department, and is responsible for ensuring high average room rate and high occupancy rate/organizing training and assessment of departments/improving room quality, improving guest satisfaction/formulating budget indicators at the stage, completing hotel assessment and so on.
(2) Cashier
Cashier (English name: Cashier) refers to employees who check out customers in supermarkets, shopping malls, hotels, hotels and other business places. Cashier job requirements: honest, responsible, skilled in using office software and cashier-related equipment; Strong learning and communication skills; And use the cash register to assist the work.
(3) Chinese food waiter
Arrange the dining room and dining table according to the specifications and standards, make good preparations before meals, and ensure that the tableware and glassware used are clean, sanitary, bright and without gaps, and that the tablecloth and napkin are clean, crisp, undamaged and stain-free.
(4) The concierge
greets the guests in the lobby or at the airport or station, and is responsible for the delivery and safety of the guests' luggage; (from the car to the hotel, from the lobby to the room), store luggage for guests, store and rent umbrellas.
(5) The bartender
is responsible for the daily storage of the drinks, beverages, tea and cigarettes, regularly checking the shelf life of the drinks and beverages, and informing the foreman in time if the medicine is about to expire, so as to handle it in time.