Jining citizen complaint hotline 0537- 12345. Complaint telephone number of Zhejiang Consumer Protection Committee: 0571-88000315; Hangzhou Consumer Protection Committee's complaint telephone number: 0571-86974315; Zhoushan Consumer Protection Committee's complaint telephone number: 0580-2025086. Lishui Consumer Protection Committee's complaint telephone number: 0578-2 13 1597.

The channels for reporting consumer complaints are as follows:

1, telephone complaint report. Telephone number of complaints and reports of market supervision and management department:12315; Mayor's hotline:12345;

2. Online complaints and reports. National 123 15 Internet platform; Convenience 12345 intelligent management platform;

3. Letters and visits, complaints and reports shall be mailed to maoji Branch of Market Supervision Administration by letter;

4. Complaint and report to maoji Branch of Municipal Market Supervision Administration.

Legal basis: Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests.

Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.