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Yining airport's service content
As an important service window, yining airport Terminal Area mainly undertakes the transportation of passengers and provides ground services and logistics support for safety production. The total construction area of the terminal building is 544 1 m2, in which the air traffic control complex building of the terminal building with baggage claim and baggage inquiry service area is built in the passenger service hall of 1984. The departure hall is a single-story light steel color plate structure hall built in 2005, which was officially put into use on July 13, 2006. There are service areas such as inquiry, check-in procedures, safety inspection, VIP room, medical first aid, shopping and catering, and a series of advanced equipment such as flight information display, regional broadcasting, luggage monitoring, automatic departure system, closed-circuit television, fire alarm and fire hydrant fire control system. The total parking area is15000m2. The continuous improvement of the waiting environment and the unremitting education and training for employees ensure that passengers feel safe and secure and provide excellent service.

On June 5438+ 10, 2005, yining airport Party Branch was upgraded to Party Committee. There are three party branches, which are responsible for corporate culture construction, spiritual civilization construction, comprehensive management and staff political and ideological education. The general manager is responsible for production safety, and there are ten secondary institutions: general office, finance department, navigation department, meteorological center, ground service department, security checkpoint, public security bureau, fire station, security department and marketing department. Among them, the marketing department includes seven directly affiliated ticket offices located in major hotels in Yining City, which sell air tickets to all parts of China.

In order to effectively organize and implement comprehensive collaborative work, the airport permanent emergency rescue command center, aviation safety Committee, comprehensive management leading group, security inspection Committee, patriotic health work leading group, news reporting leading group, etc. , to ensure that all work responsibilities to people, coordinated and orderly, and promote the all-round development of the airport.

Vip service

In 20 13, yining airport launched the VIP service system, which provided more convenient and comfortable VIP service for passengers, and also marked a new level of service quality in yining airport. This service system is mainly aimed at diamond card members and gold card members all over the country. The service contents of the system include free tea, snacks, reading magazines and newspapers, boarding reminder, flight information inquiry, providing network use and a series of projects.