Year-end summary report of quality management department 1
In this year, the quality control department also ended the product quality acceptance, quality supervision, quality traceability and all the work related to product quality, which also benefited from the correct guidance of the company leaders and the active cooperation of various departments. In order to better complete the 20-year work of the Quality Management Department, comprehensively improve the work quality and efficiency, and better ensure the product quality, the 20-year work is summarized as follows:
First, formulate and implement a quality management plan.
Before the start of the 20 _ _ production period, in order to comprehensively improve the quality management, improve the product quality standards, meet the customer's needs, and enhance the competitiveness of products in the market, according to the national standards of refined starch and the standards of all flour companies, combined with the actual situation of the group, the "Quality Management Plan for Potato Products in the 20 _ _ production season of Beidahuang Potato Group" was formulated and implemented in various companies.
In the plan, the quality standards of refined starch and full-fat flour in the production season of 20__ are defined, and all companies are required to strictly implement customer standards and enterprise standards. The plan also requires strict control over the quality of raw materials entering the factory, strict quality inspection, the implementation of price according to quality and the purchase of special varieties to ensure the quality of raw materials, the development of potato crushing prevention measures, reduce potato loss rate and ensure quality. It is required to strictly control the product quality in the production process. Strictly implement the warehouse management system. Strictly implement the product delivery management system, and do a series of measures such as technical guidance and scientific and technological research.
Second, the new unified enterprise quality standards
Product quality standards will be unified from the new system before the 20 _ _ _ production season. The classification of refined starch quality standard was changed from original super-grade, first-grade, qualified and unqualified to unified qualified and unqualified products, and the quality standard grade of whole flour was also changed from original excellent and qualified products to qualified and unqualified products. The new enterprise quality standard is higher than the original product quality label, thus improving the market competitiveness of the company's products.
Third, improve the daily report of product output and quality.
Before the production season of 20__, the format and inter-table formula of daily report of production output and quality were unified and improved. The daily report of refined starch added a column of starch content, and the daily report of whole powder added a column of dry matter. Quality standards are unified into qualified products and unqualified products. The improved inter-table formula makes the inter-table data of daily report more simple and easy to calculate. The improved daily report format is more concise and beautiful, and the data is more direct and clear, so that the output and quality of products in the production process can be reported to the leaders more simply and directly.
Four, unified test report format
In the mixed period of 20__ years, the form format of product inspection report of each company was unified, which made the product quality report in the mixed period clearer, and the product quality grade format in the inspection report form was revised from excellent, first-class and qualified to qualified and unqualified, corresponding to enterprise standards. The improved inspection form better reflects the product quality.
There are still many shortcomings in this year's work, and next year's work will be improved to make my work more efficient.
Year-end summary report of quality management department II
The year of 20__ was an extraordinary year, and Yatai Dairy reached a new level and established the quality control department. This year, the company's infant formula milk powder was successfully put into production, which was a brand-new beginning. In this year, the quality control department also ended the product quality acceptance, quality supervision, quality traceability and all the work related to product quality, which also benefited from the correct guidance of the company leaders and the active cooperation of various departments. However, due to the short establishment time of the department and the lack of personnel experience, there are still many shortcomings in the work.
In order to effectively do all the work of the Quality Management Department in the past 20 years, comprehensively improve the work quality and efficiency, and better ensure the product quality, the work in the past 20 years is summarized as follows:
First, the incoming goods are checked and accepted, and the quality is the first level.
In 20__ years, the quality control department inspected the raw and auxiliary materials in batches, and basically completed the inspection of raw and auxiliary materials in 20__ years. However, many problems were found during the inspection. For example, on April 5, Yanchao full-fat sweet goat milk powder pouch was mixed with full-fat goat milk powder pouch; On May 9, foreign bodies such as hair and flies were found in the spoon of Duocong infant milk powder; On August 10, it was found that the small bag of Yaxin full-fat sweet milk powder had an odor; 65438108: The inner bag of desalted whey powder was damaged; 165438+ 10. On April 4th, check the printing errors of the labels of KongLibo and Langzhi cartons; 165438+1October 6th The color of the cartons in Chedorn is different.
In view of the above problems, the quality control department will further strengthen the inspection of raw and auxiliary materials in 20__ years, and formulate inspection procedures for raw and auxiliary materials to ensure that unqualified products cannot be put into storage and put into use.
Second, quality control, pay close attention to the key points of the process.
In the past 20 years, the quality control department has taken "quality first, monitoring first" as the goal and "guarantee this process, supervise the upper process and serve the next process" as the criterion to do a good job in product quality. However, due to the variety of products and the lack of experience of personnel, goat milk powder appeared local caking in April; In September, a large number of 100 infants and 150g small cans leaked; 10 sheep dream series infant milk powder coding error; In June165438+1October, the vibrating screen under the dry mixer frequently appears problems such as bristles. Therefore, the quality control department not only increased the frequency of supervision on the basis of previous monitoring, but also formulated the Measures for On-site Assessment and Evaluation of Production Workshops and the Infant Quality Checklist, insisting on re-inspection of finished products in storage every day. Never let unqualified products enter the market.
The quality of products is produced, not tested. As long as all staff participate in quality control and strictly control every link in the process, all unqualified products can be eliminated in the bud.
Third, the quality of honest and effective system documents
In 20__ years, under the leadership of the company, the integrity system review in March and the haccp system review in June were successfully completed 165438+ 10. Make the system file more effective and reliable. However, there are still many problems in this department, such as the simplification of haccp plan documents and poor implementation; Unqualified items issued because the inspection plan is inconsistent with the actual inspection.
System is not only the criterion, but also the soul, which is the invisible guarantee of product quality and safety. Therefore, the quality control department should learn the system documents well to lay a good foundation for haccp audit and product quality and safety in the coming year.
Fourth, systematic traceability and product quality informationization.
Since the establishment of the electronic traceability system in April, the quality control department has organized personnel to overcome all difficulties, improve the data on the system one by one, and organize various departments to update the corresponding records in time, so as to make the product quality traceability timely, accurate and informative. Create a perfect image for the company's product quality and safety.
Five, work plan, reasonable arrangement, highlight the key points.
20__, the quality control department should strictly control the quality, summarize and analyze the existing problems of 20__, and learn from them. Therefore, the following plans are formulated:
1) June1Re-compile the acceptance procedures of raw and auxiliary materials to prevent all raw and auxiliary materials from missing and wrong inspection.
2) In June 5438+10, the haccp plan document was re-compiled, which made the contents of the document operable and effective.
3) In June+10, 5438, the plan of the testing center was re-compiled, so that the documents were consistent with the actual testing items.
4) Learn haccp system documents in February, and assist leaders to complete the second audit of haccp in the next step.
5) When the weather is wet from April to May, effective control of moisture should be strengthened to ensure product quality and safety.
6) It is hot in June-10, so the control of bacteria, large intestine and nitrite in the workshop should be strengthened.
7) It is suggested that the company conduct on-site review of suppliers at least once a year. Ensure the safety and reliability of raw and auxiliary materials.
8) It is suggested to conduct a comprehensive training for the company's employees to ensure the survival of the fittest. Ensure that the quality is in the minds of employees rather than in their mouths. Quality control, everyone participates.
3-year end summary report of quality control department
In 20__ _, under the correct leadership of the company's leaders, with the joint efforts of all employees in the quality control department and with the help and guidance of other brother departments, the work of the quality control department was successfully completed. The main work of the quality control department is quality supervision, quality inspection, quality training, product improvement and all work related to product quality. However, due to the short establishment time of the department, there are still many shortcomings in the work. In order to do a good job,
First, inspection and testing.
However, in _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Second, the process quality part
The quality control department has formulated some quality management documents, such as product quality management system, production process quality control system, process operation rules of each product, control procedures of key control points, etc., to a certain extent, standardized the operation of employees and the quality management of workshops, and ensured the quality of products. The disadvantage is that the implementation effect is not very good, and the personal hygiene of employees and the hygiene of workshop equipment and facilities are not in place.
In, under the guidance of company leaders, the Quality Control Department organized many trainings, including: food hygiene law, food production and processing knowledge, production operation skills, workshop hygiene management, quality management and quality management system introduction. To a certain extent, the quality awareness, production operation skills and quality management level of employees have been improved, which has laid a certain foundation for ensuring the long-term stability of product quality.
Third, the preparation of quality management system certification
At the end of _ _ _, the company began to prepare for the certification of ISO9000 and IOS2200, hoping that through this certification, the company's quality management level will be greatly improved.
The above is some work done by the quality control department in _ _ _. Although some achievements have been made, there are still many problems and deficiencies, and there is still a big gap with the requirements of leaders, which needs serious reflection and positive improvement. Therefore, we plan to mainly do the following work in 20__ years:
1, continue to do a good job in the inspection of raw materials, finished products and workshop products, strictly control the quality, ensure that a batch of unqualified raw materials do not flow into the production process, and do a good job in the supervision of workshop hygiene.
2, the implementation of multi-skill training, on-site quality control and laboratory technicians learn from each other, and finally can be competent for each other's positions, in-depth study of quality management system knowledge and quality control technology.
3. Do more training, strengthen management and implementation, establish QCC, and further strengthen employees' quality awareness.
4. Do a good job in the workflow and organizational construction of the quality control department to improve work efficiency. Improve the workshop quality management system and strictly implement it.
4. Establishment and implementation of 4.ISO9000 and IOS2200 quality management systems.
5. Strengthen cooperation with the Supply Department and Marketing Department to further improve the management of raw and auxiliary materials and product quality.
In short, 20__ is a year of connecting the past and the future, and it is a year of good development! I believe that through the joint efforts, unity and cooperation of all cadres and employees, our quality management work will be carried out in by going up one flight of stairs.
4-year end summary report of quality control department
201August, the quality department was formally established. In just over three months, 100 days, the quality department has done a lot of work under the correct guidance of the company leaders and the full cooperation of all departments. The summary is as follows:
First, working ideas.
Based on the group commercial management company system, an integrated management system with quality control mechanism as the core is established to effectively operate and continuously improve the company's three standards, and comprehensively improve the company's management and service quality.
Second, the work summary
1. Establish a quality inspection mechanism.
Due to the transfer of the original quality supervisor, the company's monthly inspection work was once stagnant for about half a year. Although the weekly patrol mode is adopted, it does not give full play to the role of pressure conduction quality control mode. _ Month From the month when the Quality Department was established, according to the requirements of the company's management system, it gave full play to the inspection function in the form of monthly inspection, supervised and inspected the on-site management, daily inspection and weekly inspection of various departments, pointed out the problems existing in management and service in time, put forward corrective and preventive measures and correction time limit, and reinspected the correction results, effectively controlling the management and service quality. In the next two months, we constantly improved the inspection methods to test the internal control ability of various business departments with the problems detected, and strengthened the control of various business departments through monthly inspections, so that the existing problems were gradually controllable, the three-level inspection mechanism was truly established, and the quality control work was more systematic and effective;
From the end of _, our department began to strengthen on-site inspection, communicate with relevant departments in time and re-examine the problems found. Through this intensive inspection, we put pressure on business departments, and the on-site management and service quality were significantly improved.
2, the implementation of internal audit
Although the staff of our department are old employees of Wanda Group, they are newcomers to this commercial management company and do not understand the characteristics and management of commercial projects. Based on this, at the beginning of the establishment of the department, under the correct guidance of the general manager of the company, with internal audit as the starting point, the operation and existing problems of the company's management system were basically found out within 5 effective working days. * * * A total of 86 problems were found, and _ _ corrective and preventive measures reports were issued to form an internal audit report, and the corrective results and the implementation of corrective measures were verified to ensure that the internal audit procedure was closed normally.
3. Optimize the management system
Through the implementation of quality control methods such as internal audit, monthly inspection, daily spot check and surprise inspection, the problems existing in the operation of the company's management system were clarified, and it took about _ months from the end of _ to organize all departments of the company to optimize the management system in a targeted manner. Through the development of this work, not only some managers have been mobilized, but also the managers of various departments have become more familiar with the system documents and clearer about the control points. This time, the overly complicated documents, processes and forms are simplified, the inappropriate system documents are comprehensively revised, the blind spots in the work are supplemented, and the imperfect system documents are improved. In general, * * * added _ files and _ tables, modified _ files and _ tables, and deleted _ files and _ tables;
4, the implementation of management review
After the company's management system was optimized, he assisted the general manager in organizing this year's company management review meeting, with real data as input information, such as customer and consumer satisfaction surveys conducted by third parties, improvement of company services with low customer and consumer satisfaction, complaints and handling of merchants and consumers, maintenance and handling of merchants, and optimization of management system. , and reported the operation of the company's management system this year to the participants, which provided sufficient and effective evaluation basis for this meeting and finally formed management.
5. Cooperate with supervision and audit.
Welcome the first supervision and audit since the certification company passed the management system certification of our company. Our department accompanied and fully cooperated with this audit, and issued a Report on Corrective and Preventive Measures to the responsible department according to the audit opinions, and will verify the implementation of corrective and preventive measures within a time limit.
Third, the highlights of work
1. A three-level inspection mechanism has been established, so that the role of quality control can really be brought into play;
2. By optimizing the management system, further clarify the management responsibilities, straighten out the management points, and revise the principles of environmental management planning, and revise the cleaning service planning document that was originally suitable for self-management to be truly suitable for the management of outsourcers. The optimized management system is more applicable, operable and effective.
Fourth, the shortcomings in the work and improvement ideas
Although in just over three months, our department has done a lot of concrete work and made small achievements, but we know that there is still a gap from the job requirements, as follows:
1. Although the quality control mechanism has been established, it still needs to be further improved. In the future, we will strengthen the inspection of the self-control ability of various departments and improve the management and service quality in all directions;
2. As the direct department of the general manager, we haven't done enough to follow up the resolutions made at the regular meeting of the company. When we fully realized this, we made a profound reflection and began to take action to do this work well.
As a quality control department, due to the busy business in recent months, there are few on-site daily inspections. But no reason can be an excuse. In the future, we will balance all aspects of work, invest a lot of time in management and service quality monitoring, and truly share the worries for the general manager.
5-year end summary report of quality control department
Over the past 20__ years, the technical quality department of our company has continued to abide by the company's quality policy of "keeping promises, pursuing perfection, and bringing expected projects and services to users", and has worked hard and contributed all its strength to the steady development of the project management department. This year, we have overcome various technical problems, strictly implemented product quality standards, carefully studied and applied under the guidance of the company's refined management, and successfully fulfilled the requirements of the project department for our department. The following is a summary of this year's work.
First, co-ordinate and make plans.
In the overall coordination and continuous access to relevant information, in the serious preparation work, strictly abide by the requirements of design technical documents, formulate targeted construction organization design and various schemes in combination with the characteristics of the site environment, and continuously provide technical training and technical disclosure to workers. On the one hand, the technical director is familiar with the construction drawings and thoroughly understands every detail in the construction drawings, so as to know fairly well. On the other hand, they carefully studied the specifications and relevant acceptance quality standards, and used these standards to guide the actual construction process on site, so that all the projects we did were qualified and stood the test.
Judging from the attention, profundity, perfection and presentation effect of the technical quality department data, I think our technical quality department has made obvious progress than before. On the basis of improving the handover data of previous projects and the technical quality control of projects under construction, the Technical Quality Department began to focus on the refined management of the company this year, seize the main line of accelerating the transformation of economic development mode, grasp the direction of becoming stronger and better, unswervingly take the road of "new, special and refined" and strengthen construction management.
Second, the work performance
In quality management, the qualified rate of pipeline flaw detection is controlled above 96%, which requires the joint efforts of managers and construction teams to achieve this goal. Refine the management method of system pressure test package and strictly implement it to avoid cutting, repair welding and design change after pressure test, and improve the engineering quality and construction progress. Supervise the construction team to carry out self-inspection seriously, and each technical director shall continuously check the job number or area he is responsible for every day.
In order to strengthen the construction team leader's attention to quality, a construction team leader or a technician from the technical quality department will be arranged to lead the team to conduct quality inspection tour every Thursday. At the same time, cooperate with the supervisor and the owner to conduct safety and quality inspection every Monday. Through regular meetings, feedback the inspection results, and ask all construction teams to seriously rectify the problems. Through such an uninterrupted inspection method, we strive to find and rectify the corresponding common faults and quality problems as soon as possible. Promote quality inspectors to continuously enhance quality awareness and improve initiative and purpose.
In terms of quality report and data management, we will further improve the project quality responsibility system in different disciplines and regions, and designate special personnel to fill in, track and feedback the quality report to ensure its integrity and authenticity. Strengthen the role of the reference room, and the librarians will collect, classify, number, submit, feedback and archive all the project data to ensure that all the processes are well documented and improve the efficiency of project completion data acceptance.
On the training and management of technical and quality personnel, on the one hand, strengthen the training of technical personnel in the Technical Quality Department, be responsible for the construction plan, quality control and engineering quantity accounting of a work number or an area, and communicate with the supervisor and the owner to deal with the problems arising in the construction; On the other hand, strengthen the training of construction workers, arrange workers to take relevant examinations, and require special operations personnel to hold relevant certificates.
Through planned training, the quality awareness of relevant personnel has been strengthened and the occurrence of quality problems has been reduced. Through refined quality management, the construction team of the project department further improved the quality of finished product protection. More importantly, the professional technicians in the Technical Quality Department realize the importance of fine management and consciously learn and apply the knowledge of fine management, which will surely bring immeasurable results to the long-term development of the project department.
Third, there is insufficient work.
Most technicians are freshmen and lack work experience. In order to speed up the improvement of the comprehensive level of the department, we must strengthen the training work and take the lead in guiding, so that they can grow rapidly and contribute their own strength to the development of the project department. In the construction, we should continue to think about the interaction between the front and back processes, not just pay attention to the front and ignore the back, but comprehensively consider and adopt reasonable construction technology. Should continue to strengthen the management of the corresponding construction personnel, presided over by the project manager to prepare a reasonable, scientific and feasible quality reward and punishment system. According to the construction quality of the project, rewards and punishments shall be carried out according to the system to convince the construction team of the quality. During the construction, technicians should constantly strengthen on-site learning, so as to combine theory with practice, discuss specific problems, promote each other and learn from each other.
There are still some shortcomings in refined management, mainly in the current personnel training and management, especially the operators. Due to the limitation of conditions, it is impossible to train technicians and operators continuously and systematically. Some people have a weak sense of quality, and their work efficiency is low, so they can't handle emergencies well, which directly affects the construction progress and increases the cost, especially in the use of covered electrode, resulting in great waste. In the next step, we will strengthen the implementation of fine management and urge everyone in the technical quality department to consciously learn and apply the concept of fine management.
Fourth, the work plan for next year
Learn professional technology, try to cover everything, from civil engineering and installation to electrical instruments, and make every effort to keep up with the development of the project and become a compound talent. Strengthen the training of new employees, formulate a perfect management system, and let them grow up as soon as possible. Organize training and study, conduct technical exchanges, raise awareness and make progress at the same time. After the scheme is completed, conduct technical review, discuss the feasibility in the form of meeting, and finally determine the construction scheme. Avoid and reduce mistakes that should not be made and delay the construction period. Data is an indispensable part of the project handover process, so in terms of data management, we must start from the source.
More than 20 years' work has given us a lot of enlightenment and lessons. Next year will be another challenging year for us. All the staff of the technical department must take project management as the core, pay attention to quality and efficiency, comprehensively promote the development of all work, and do their bit for the company to achieve greater glory!
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