Five model essays on hotel training

After we get some experiences, we should immediately record them and write an article about them, so that we can record our ideological activities. The following is my sample essay on hotel training, welcome to read! Experience of hotel training: model essay 1

A few months ago, I came to the _ _ hotel. After graduation, we came out to find a training job, which is also a training that must be completed. I came to the _ _ hotel for training, and I studied hotel management. When I was looking for this training job, I was very careful. I found many hotels and looked up a lot of information. I decided to come to the _ _ hotel for an interview. I passed the interview here. _ _ Hotel is a brand hotel, which most people should have heard of. It is a national chain, so it can be said that it is very famous. In this hotel environment, I am looking forward to what I will be like at work. I have been working here for three months. After studying hotel management, I have learned a lot professionally. The training in _ _ is very fast, and I have seen it in a few months. I have developed a lot in terms of experience, although it is only a few short months, not too long, and a short training period, but I think I have experienced a lot here, and I also have some insights.

here in _ _ hotel, I came in as a training, and here I started training. I was a training foreman in _ _ hotel. During my working time, it can be said that it was a turning point in my life. I found my own direction here and got the motivation. _ _ hotel gave me these things here. It is not easy to be a foreman. I studied hotel management at university, but I actually have few training. Most knowledge is theory, but this position requires more experience, so it is a challenging job. I am confident, but I will inevitably encounter many problems in my work. This is my deepest feeling here at _ _ Hotel. After working for three months, I have been learning things almost every day to cultivate my own experience and work ability. As a hotel foreman, I usually have a lot of work, and I am in charge of a small team.

In _ _ hotel, what I feel most is at work, especially as a manager, which is more characteristic than ordinary employees. That is the sense of responsibility, which is very important. I handle things from the perspective of managers. During the training period, I have completed my own work. Although working here in _ _ hotel is very tiring, as a trainee, I really feel very tired, and the management of the hotel is not easy to do. At the end of every day's work, I organize this small team I manage to hold a short meeting, mainly to sum up the work, so that everyone can speak freely, and I will treat my feelings at work or point out my shortcomings with a normal heart and face up to the shortcomings put forward by others.

the feeling in _ _ hotel is that we must do our own job well, and we will improve ourselves unconsciously if we are careful about major and minor issues. Experience of hotel training 2

In _ _ this year, I came to the _ _ hotel for a training period of _ _ months. My housekeeping department in the hotel was divided into housekeeping department and housekeeping department. The housekeeping department consists of three parts: the floor, the laundry department and the pa department. Floor service is mainly composed of 216 rooms. Room service facilities and services: independent control of central air conditioning, private bathroom, color remote control TV and satellite channel programs, domestic and international direct dial telephones, refrigerators and mini-bars, indoor private safes, broadband Internet access and data interfaces, voice messages, shoe shine service, wake-up service, baby care service, 24-hour room service, laundry service, medical service, children's activity room, underground garage, hotel fleet service, business service center, etc.

First, the contents of the training in the shop

All the staff in the hotel are the hosts. When all the guests come to the hotel, they will be more or less dependent on the hotel and its people. In addition to receiving culture or knowledge in the process of receiving services, they also ask the hotel people for help when they are in trouble. Therefore, we can say that the hotel is a place full of culture and knowledge. Therefore, people working here must have more knowledge, culture and self-restraint. Guests are tasting a dish, and the waitress in her ear introduces the knowledge about the dish in a sweet voice, including its origin, spread, characteristics, new ideas, etc., which not only adds to the fun of tasting the dish, but also allows the guests to receive some new knowledge and information, making them feel glad you came from another level.

1. Service quality

For hotels and other service industries, service quality is undoubtedly one of the core competitiveness of enterprises and the lifeline of enterprises. High-level service quality can not only leave a deep impression on customers and lay the foundation for their coming again, but also make customers feel honored and establish a good brand and image for enterprises. In Tianzhu, we can see that hotel leaders attach great importance to the improvement of service quality, even for our short-term trainees. You must also undergo strict etiquette training before you can take up your post. Follow-up training and guidance are given to old employees to continuously improve their professional quality and level. Department managers and supervisors often say to us, "Your every move represents our seal, and your image is our seal." "Guests will never be wrong, only us will be wrong." "Only sincere service can win the smile of the guests."

2. Hotel culture

There are service culture, etiquette culture, regional culture, food culture, relief culture and so on everywhere in the hotel. All the staff in the hotel are the hosts, and all the guests will depend on the hotel and its people to a greater or lesser extent when they come to the hotel. In addition to receiving culture or knowledge during the service, they are still receiving it. Therefore, we can say that the hotel is a place full of culture and knowledge. Therefore, people working here must have more knowledge, culture and self-restraint. Guests are tasting a dish, and the waitress in her ear introduces the knowledge about the dish in a sweet voice, including its origin, spread, characteristics, new ideas, etc., which not only adds to the fun of tasting the dish, but also allows the guests to receive some new knowledge and information, making them feel glad you came from another level. In every corner of the hotel, there are polite service personnel, standardized operation, professional smile and courteous manner, so that guests are always influenced by etiquette culture.

3. Network Marketing

What does the Internet bring to hotel marketing? It is a good information platform. In the information age with abundant information, real-time communication and accelerated market changes, hotels can no longer think or solve today's problems in the way of yesterday, and can't operate today's business in the traditional way. The Internet has accelerated the communication and understanding between people, and information has become more and more important. Whoever grasps the information first will be in the market. Hotels publicize corporate image through the Internet, which is faster, clearer, more comprehensive and more interactive than the previous publicity methods, and makes intangible services tangible.

it adds a competitive marketing tool for hotels. The hotel website is a window of the hotel on the Internet, which is similar to the role of traditional business cards, but it is also a more cost-effective advertising method than traditional magazines, TV, newspapers and other advertising forms. Hotel Group's website allows guests to see the situation of hotels in different areas of the group, understand the room and price information of each hotel, make online reservations, and be satisfied with the "one-stop service" provided by the group, and the hotels of the group can enjoy online resources.

it opens up many new opportunities for hotels. The arrival of the Internet has brought a lot of convenience to hotels. It has higher efficiency, lower cost, more accurate information and more interactive communication. Internet is beneficial for hotels to expand the potential customer market and make global marketing possible. Internet has broken the limitation of time and space and covered the whole world. Hotels can quickly transmit their information to all parts of the world through the Internet. Customers all over the world can also get all the information of the hotel immediately through online browsing, and even complete online purchase immediately. Internet marketing has expanded the market scope of hotels and greatly improved their marketing ability.

II. Summary of the training work

Through this six-month training work, I got a more comprehensive and intuitive understanding of the production and operation process of the enterprise, and realized the importance of management training, which laid a solid foundation for future theoretical study. At the same time, I also made many colleagues and friends during the training process. The experience of hotel training situation model essay 3

A short month of social training passed quickly, and my first job ended like this. During the one-month working in Chutianlu Hotel, I learned a lot, felt a lot, and realized a lot. In this month, I also learned something that will benefit me for life. The first training, the first job, made me understand that we are just flowers in the greenhouse now, and we have not experienced any wind and rain, so when we are transplanted outdoors, we will wither. Therefore, it is necessary and necessary to participate in social training activities. In this way, when we leave the school, we can better step into the society, get in touch with the society, understand the society and join the society. Practical training also allows us to broaden our horizons in society, increase our talents and define our goals in future life. Society is a big classroom, which allows us to learn, educate and inspire us to lay a solid foundation for our future life.

a hard job of earning money

Working hard in a hotel all day, facing the same things and doing the same things every day, I really feel bored and hard. Only then did I really understand that it was really not easy for my parents to earn money at home.

Second, interpersonal communication

What impressed me most in this training is interpersonal communication. Everyone knows that interpersonal communication in society is very complicated. I think it's hard for everyone to say clearly. Only after experience can we understand and have a profound experience.

A hotel is like a dye vat. Everyone comes together for work. Everyone has his own thoughts and personality. It takes a lot of skills to get along well with them. If we can't change anything in communication, then we should adopt various methods to adapt to it. This training has taught me a lot, but the most important thing is that I have made great progress in dealing with people and how to deal with interpersonal relationships. At the same time, in this training, I deeply realized that in the process of training, we Ying Qin are hands-on, constantly pondering, constantly learning, and constantly accumulating. If we don't understand, we should ask more questions, consult the master, communicate with colleagues, and cooperate with each other.

management of three managers

There are many managers in a hotel, just like the leaders in our school and the class cadres in our class. If you want to be a good administrator, you must have a good management plan of your own. Manage each and every one of your employees with new management methods. However, in terms of management methods, we should have different management plans for different employees, so that your employees will obey you.

Four Strengths and Self-reliance

At home, we have the care, care and care of our parents and live a carefree life. But only when we enter the society and take part in the work, no matter what kind of difficulties and setbacks we encounter, we must solve them by ourselves and bear them alone. In this month's training, I also learned to be self-reliant and self-reliant. Everything depends on myself, and now I can be independent even if my parents are not with me.

I almost gave up in the middle of this month's training. The monotony of work, the pain on my feet, the hot weather and the prickly heat on my body almost made me give up. But I survived, I defeated myself, and I can stand on my own feet.

The importance of five majors

As I choose to study cooking, I naturally pay more attention to things related to my major in this training. Although I'm only a Dutch worker in the kitchen, I'm quite excited to really apply what I learned at school. When I am in school, the training time is generally less, and my mastery of the major mostly belongs to the theoretical part, which is sometimes not used at all in the actual operation. This makes me understand how to combine my theoretical knowledge with practical operation is a very important link. So we should learn our professional knowledge better and lay a more solid foundation for our future work. On April 25th, 2114, it was a turning point in my life, both ordinary and special. I changed from a student to an employee, and started my training trip in _ _ _. After a month's training, I was assigned to Aegean Western Restaurant in _ _ _ _ _ Grand Hotel.

when I first arrived in western food, I was very scared. I was afraid that I would know nothing and make jokes. However, it was not, because the people here were not only enthusiastic but also helpful. I soon mastered the service process. Because of my young age, there are so many old employees sheltering me, and I am never allowed to do hard work. I am basically in a state of high excitement every day because of my curiosity about new things and my initial understanding of my work. Because of my high enthusiasm for customers, rapid work efficiency and a large number of letters of commendation, I was awarded the honorary title of "Excellent Trainee in the Second Quarter of _ _ _ _".

At that time, I felt very happy to work happily every day, and I was paid happily every month, but the goddess of fortune would never care for me alone, because the excellent work would be appreciated by the leaders, so colleagues would be jealous of each other, and their rivals would appear. The turnover of hotel staff was large, and many old employees submitted resignation applications and transfer applications for personal reasons, so only some of our new employees were left, and the manager began his training plan.

from that day on, I began to be trained. I took four bottles of pure raw food when the tray didn't pass, and I was responsible for the loss of each bottle of 21 yuan. After work that day, my arm did not move. That was because I was particularly brave and went to the western food office and cried myself. It will be the same training in the future. The difficulty and intensity will only become bigger and bigger with the passage of time. The skills will be higher and higher, and the workload will be bigger and bigger. No matter how many people go to work, there are hundreds of reservations. At that time, my most commonly used sentence "There are five big characters floating in the sky, that is nothing."

From the most basic etiquette training-standing to welcome guests-mastering service skills-smiling service-personalized service, the bitterness along the way is self-evident, the process is simple, the experience is precious and the harvest is huge.

What impressed me the most is that the potential is limited, and stimulating the potential is a limited experience, because the difficulty is not terrible, but lies in.