monthly work summary and plan of the store manager

Summary refers to the review, analysis and evaluation of social groups, enterprises and individuals after a certain period, a project or some work has come to an end or has been completely completed, so as to affirm their achievements, gain experience, find out the gaps, and draw lessons and some regular understandings. Below I will share with you five monthly work summaries and plans of store managers, so as to enjoy them, hoping to help you. 1. Summarize the work

1 and sales completion of last month: the completion, the percentage of tasks completed, the percentage exceeding (falling) than last month, and analyze the reasons. Note: Company secrets are involved in this speech, so don't use specific figures, only use the percentage of completion.

2. The sales method we adopted in the sales work last month has achieved remarkable results, which is worth sharing.

3. Praise the good deeds at work last month.

4. Shortcomings in the work (be brief, stop here, and remember not to criticize by name as much as possible).

2. Work plan for next month

1. Measures to be taken to complete various tasks.

2. show your determination: be full of passion and confidence and have a positive tone, so as to achieve the effect of boosting morale and inspiring people.

Remarks: How can managers make the summary materials well-founded

1. Maintain a high degree of consistency with the company in thought and action, and make clear the tasks and responsibilities. We should constantly strengthen our work and study, learn and understand everything, and be able to cope with things and convince employees.

2. We should constantly communicate with employees, use non-working hours to understand their work and life, and provide help as much as we can, so as to close the relationship between managers and ordinary employees.

3. Actively discuss working methods with employees, listen to their opinions carefully, give more praise and encouragement, make employees feel that you are paying attention to him and improve their work enthusiasm.

4. Share your work experience with employees more, so that they can make continuous progress.

5. Inform employees of the progress of the work in a timely and targeted manner, let them actively participate in solving the problem, and improve employees' sense of ownership.

6. Have a good morning meeting and weekly meeting, boldly carry out criticism and self-criticism, sum up achievements and find shortcomings. It is necessary to comment on the work of each employee.

7. Be selfless and set an example. Do it first when there are difficulties, don't shirk problems, have the responsibility to dare to bear, it is good to consider employees first and establish a leadership style among employees.

8. We should do a good job in staff's ideological work in time and grasp the staff's thoughts, and all the work will be half finished. Let employees feel that you care about her (him), let her (him) work comfortably, and let her (him) feel the warmth of the group, which can be harmonious.

9. All systems shall be strictly implemented without discrimination. Fiona Fang should be moderate in handling problems, and remember not to intensify contradictions.

11, we should form the good habit of clearing the day and taking notes in each diary. Store managers and department managers should strengthen coordination, cooperation and communication.

In a word, as a pharmacy manager, you will make a leap in pharmacy management as long as you study hard and understand the above contents. Manager's monthly work summary and plan 2

(1) Take a little time to check the work every day

Check all the work parts of your work every day. But don't check the same content at the same time every day, change the time and the content of the check. Sometimes in the morning, sometimes in the afternoon, and at night if there are two shifts. Don't leave anyone out of supervision.

(2) Before you check your work, think carefully about a key point you want to check

Before you check your work, think over your key points repeatedly, so that you won't be in vain and employees may not be able to cope with the past. You always have to act like an expert. In fact, you are no longer an expert in this field. You should check not less than 3 items at a time, but not more than 8 items. Change every day, so that it won't be long before you check all the in-store work procedures, service processes, customer satisfaction and work tasks.

(3) check selectively

when you check your work, don't check in general. If you check a few items selectively, you don't have to look at other aspects. Don't try to see everything in one day, in fact, you can't do it either. Stick to this inspection system, don't let anything distract you, and don't let anything interrupt your routine. In this way, the whole work in the store under your jurisdiction will go smoothly and orderly.

when you check, you should check according to the key points you choose, not according to the key points provided by your employees. If you don't have your own priorities, you may be led by employees. You should never forget who is the inspector and who is the inspected.

(4) It is absolutely necessary to cross the chain of power forever, without exception. No other type of inspection will be satisfactory. Don't ask your employees' managers how they are doing. You know what they will say. You must go to the workplace to know the truth in person, and only in this way can you see what you want to know. As a courtesy, the manager of that department will definitely follow you, but you should not ask him any questions, you should ask some questions to the employees under his jurisdiction, which is the way you can get a direct answer.

(5) Ask more questions

Remember, you check your daily work to know more about the situation, not to let others know about you. So you should ask more questions, listen carefully to the answers, and let your employees tell you how they have improved their work. If you let them talk, they will tell you. After all, most people still want to do their work better.

(6) Re-check the mistakes you found

If you can't take necessary actions to correct the mistakes you have found, then such a check is of little value. Now that the mistake has been found, it is necessary to check it again. To this end, we should establish a system to supervise the correction orders you give so that they can be implemented.

remember, if a command lacks supervision and inspection, it is no different from no command!

when issuing orders to employees, the store manager must know fairly well, do not issue orders indiscriminately, issue orders with arrogance, and be considerate of employees when issuing orders. After the command is issued, I will even learn about the execution of the command from time to time. Therefore, it is of great benefit to avoid letting your employees discount orders, at least: unify their concepts, concentrate on their work in an orderly manner, clarify their direction and gradually improve them. Without orders, employees will be in a mess, and beauty salons and hair salons will lose their measures and direction. Therefore, the order is a normative measure to make beauty salons and hair salons consistent from top to bottom and work together, which should be taken seriously, not ignored and not regarded as normal; Otherwise, you are making the order feel ashamed and easy to lose the manager. The command is to serve management. Please become a manager! Manager's monthly work summary and plan 3

As a manager, I feel a great responsibility. Years of work experience have made me understand the truth: for a retail store with good economic benefits, first, there must be a professional manager; The second is to have good professional knowledge as the backing; The third is to have a good management system. Observe with your heart and communicate with customers with your heart, and you can do it well.

It can be summarized as follows:

1. Seriously implement the company's business policy, and at the same time convey the company's business strategy to every employee correctly and timely, so as to serve as a bridge between the preceding and the following.

2. Do a good job in the ideological work of employees, unite the employees in the store, fully mobilize and give play to the enthusiasm of employees, understand the advantages of each employee, and give full play to their specialties, so that quantity can be applied. Enhance the cohesion of our store and make it a United collective.

3. Get to know the information of peers and customers' shopping psychology through various channels, so as to know ourselves, know ourselves well and be targeted, and make our work more targeted, thus avoiding unnecessary losses.

4. Set an example and be a handsome employee. Constantly instill corporate culture into employees, educate employees to have a sense of overall situation, and do things from the overall interests of the company.

5, rely on thoughtful and meticulous service to attract customers. Give full play to the initiative and creativity of all employees, so that employees can change from passive? Let me do it? To the positive? I want to do it? . In order to create a good shopping environment for customers and create more sales achievements for the company, lead employees to do their jobs in the following aspects. First of all, do a good job of cleaning every day to create a comfortable shopping environment for customers; Secondly, actively serve customers and meet the needs of consumers as much as possible; We should constantly strengthen our sense of service, and make our customers leave our shop with a heartfelt smile and polite language.

6. Deal with the cooperation between departments and the cooperation between superiors and subordinates, with less complaints and more enthusiasm, look at the problems at work objectively and solve them with a positive attitude.

Now, the management of stores is gradually becoming digital and scientific, and the improvement of management means has put forward new job requirements for the store manager. Skilled business will help us achieve various operational indicators. A new year has begun, and achievements can only represent the past. I will manage our East China store with more exquisite and skilled business.

facing the work of _ _ _ years, I feel deeply responsible. To keep a clear head at any time and clear up the work ideas for next year, we should focus on the following aspects:

1. Strengthen daily management, especially the management of basic work;

2. Strengthen the training of employees internally, and comprehensively improve the overall quality of employees;

3. establish a high degree of loyalty to the company, love and respect their posts, take the overall situation into consideration, and do everything for the sake of the company, so as to contribute to the company's comprehensive improvement of economic benefits.

4. strengthen the unity and cooperation with all departments and brother companies, create the best and seamless working environment, get rid of discordant notes, give full play to the enthusiasm of employees, and gradually become a beautiful team.

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