Seriously serve others. Customers are God's requirements. Be strict with yourself, because you are a professional service. You should find out what the guests are here for, what they want, and how they will feel when they leave. Put yourself in the guest's point of view and think more. 1. Restaurant service

Full-time staff provide a series of rich and diversified services centered on ordering and beverage supply for dining customers. This kind of service not only has strict service procedures and operating norms, but also follows specific manners and etiquette. Then how to understand the service work we are engaged in?

A, we are catering for guests, so as to achieve the purpose of spending money to buy and enjoy.

B, for the benefit of the restaurant to achieve profitability.

C, in order to get a good reward for yourself.

D, in order to develop the future, cultivate yourself.

2. Five motivations for dining

A, Hunger (physiology) B, Adjustment of daily life (safety) C, Social need (socialization) D, Habit (respect) E, Reducing disharmony (seeking mental balance or showing wealth, realizing oneself).

3. Three physiological needs.

A, energy b, feeling c, living environment.

second, the general policy of service

waiters should smile and serve, and adhere to the eight-character policy: initiative, enthusiasm, patience and thoughtfulness. Smiling can not only harmonize the good relationship between customers and waiters, but also reflect a person's beautiful heart and noble sentiment. It can also express the waiter's welcome feelings to customers, give them a comfortable feeling, and make them happy and satisfied.

Third, the training of smile

Smile: Smile is a subjective emotional response to the objective social life phenomenon, and smile is a special language that can best reflect people's optimism, happiness and enthusiasm. Smiling in service work should be heartfelt love, true expression of emotion, slight smile, inconspicuous, silent, warm, cordial and kind, reflecting the essential beauty and natural beauty of people.

1. Smiling is a symbol of self-confidence

2. Smiling is a full expression of concierge accomplishment

3. Smiling is a reflection of living in harmony and a passport to realize interpersonal communication

4. Smiling is a sign of mental health

5. Smiling is a requirement of business professional ethics

4. The importance of restaurant service

1.

2. High-quality restaurant service is an important source of profit for enterprises: the quality of service is related to the development of enterprises, the distribution of employees, the position of enterprises in market competition and the popularity of enterprises.

3. Close the relationship between enterprises and customers: most enterprises are repeat customers. Repeated customers are also "an advertisement and a leaflet", and we should do everything possible to meet the legitimate needs of our guests.

V. Characteristics of catering service

1. Difference: the service quality is directly affected by the unfixed service object and the variability of service quality.

2. Synchronicity: Restaurant service has both service and sales functions.

3. Intangible

4. Disposable. 1. Restaurant service

Full-time staff provide a series of rich and diversified services centered on menu and beverage supply for dining customers. This kind of service not only has strict service procedures and operating norms, but also follows specific manners and etiquette. Then how to understand the service work we are engaged in?

A, we are catering for guests, so as to achieve the purpose of spending money to buy and enjoy.

B, for the benefit of the restaurant to achieve profitability.

C, in order to get a good reward for yourself.

D, in order to develop the future, cultivate yourself.

2. Five motivations for dining

A, Hunger (physiology) B, Adjustment of daily life (safety) C, Social need (socialization) D, Habit (respect) E, Reducing disharmony (seeking mental balance or showing wealth, realizing oneself).

3. Three physiological needs.

A, energy b, feeling c, living environment.

second, the general policy of service

waiters should smile and serve, and adhere to the eight-character policy: initiative, enthusiasm, patience and thoughtfulness. Smiling can not only harmonize the good relationship between customers and waiters, but also reflect a person's beautiful heart and noble sentiment. It can also express the waiter's welcome feelings to customers, give them a comfortable feeling, and make them happy and satisfied.

Third, the training of smile

Smile: Smile is a subjective emotional response to the objective social life phenomenon, and smile is a special language that can best reflect people's optimism, happiness and enthusiasm. Smiling in service work should be heartfelt love, true expression of emotion, slight smile, inconspicuous, silent, warm, cordial and kind, reflecting people's essential beauty and natural beauty.

1. Smiling is a symbol of self-confidence

2. Smiling is a full expression of concierge accomplishment

3. Smiling is a reflection of living in harmony and a passport to realize interpersonal communication

4. Smiling is a sign of mental health

5. Smiling is a requirement of business professional ethics

4. The importance of restaurant service

1.

2. High-quality restaurant service is an important source of profit for enterprises: the quality of service is related to the development of enterprises, the distribution of employees, the position of enterprises in market competition and the popularity of enterprises.

3. Close the relationship between enterprises and customers: most enterprises are repeat customers. Repeated customers are also "an advertisement and a leaflet", and we should do everything possible to meet the legitimate needs of our guests.

V. Characteristics of catering service

1. Difference: the service quality is directly affected by the unfixed service object and the variability of service quality.

2. Synchronicity: Restaurant service has both service and sales functions.

3. Intangible

4. Disposable. 1. Restaurant service

Full-time staff provide a series of rich and diversified services centered on menu and beverage supply for dining customers. This kind of service not only has strict service procedures and operating norms, but also follows specific manners and etiquette. Then how to understand the service work we are engaged in?

A, we are catering for guests, so as to achieve the purpose of spending money to buy and enjoy.

B, for the benefit of the restaurant to achieve profitability.

C, in order to get a good reward for yourself.

D, in order to develop the future, cultivate yourself.

2. Five motivations for dining

A, Hunger (physiology) B, Adjustment of daily life (safety) C, Social need (socialization) D, Habit (respect) E, Reducing disharmony (seeking mental balance or showing wealth, realizing oneself).

3. Three physiological needs.

A, energy b, feeling c, living environment.

second, the general policy of service

waiters should smile and serve, and adhere to the eight-character policy: initiative, enthusiasm, patience and thoughtfulness. Smiling can not only harmonize the good relationship between customers and waiters, but also reflect a person's beautiful heart and noble sentiment. It can also express the waiter's welcome feelings to customers, give them a comfortable feeling, and make them happy and satisfied.

Third, the training of smile

Smile: Smile is a subjective emotional response to the objective social life phenomenon, and smile is a special language that can best reflect people's optimism, happiness and enthusiasm. Smiling in service work should be heartfelt love, true expression of emotion, slight smile, inconspicuous, silent, warm, cordial and kind, reflecting people's essential beauty and natural beauty.

1. Smiling is a symbol of self-confidence

2. Smiling is a full expression of concierge accomplishment

3. Smiling is a reflection of living in harmony and a passport to realize interpersonal communication

4. Smiling is a sign of mental health

5. Smiling is a requirement of business professional ethics

4. The importance of restaurant service

1.

2. High-quality restaurant service is an important source of profit for enterprises: the quality of service is related to the development of enterprises, the distribution of employees, the position of enterprises in market competition and the popularity of enterprises.

3. Close the relationship between enterprises and customers: most enterprises are repeat customers. Repeated customers are also "an advertisement and a leaflet", and we should do everything possible to meet the legitimate needs of our guests.

V. Characteristics of catering service

1. Difference: the service quality is directly affected by the unfixed service object and the variability of service quality.

2. Synchronicity: Restaurant service has both service and sales functions.

3. Intangible

4. Disposable. 1. Restaurant service

Full-time staff provide a series of rich and diversified services centered on menu and beverage supply for dining customers. This kind of service not only has strict service procedures and operating norms, but also follows specific manners and etiquette. Then how to understand the service work we are engaged in?

A, we are catering for guests, so as to achieve the purpose of spending money to buy and enjoy.

B, for the benefit of the restaurant to achieve profitability.

C, in order to get a good reward for yourself.

D, in order to develop the future, cultivate yourself.

2. Five motivations for dining

A, Hunger (physiology) B, Adjustment of daily life (safety) C, Social need (socialization) D, Habit (respect) E, Reducing disharmony (seeking mental balance or showing wealth, realizing oneself).

3. Three physiological needs.

A, energy b, feeling c, living environment.

second, the general policy of service

waiters should smile and serve, and adhere to the eight-character policy: initiative, enthusiasm, patience and thoughtfulness. Smiling can not only harmonize the good relationship between customers and waiters, but also reflect a person's beautiful heart and noble sentiment. It can also express the waiter's welcome feelings to customers, give them a comfortable feeling, and make them happy and satisfied.

Third, the training of smile

Smile: Smile is a subjective emotional response to the objective social life phenomenon, and smile is a special language that can best reflect people's optimism, happiness and enthusiasm. Smiling in service work should be heartfelt love, true expression of emotion, slight smile, inconspicuous, silent, warm, cordial and kind, reflecting people's essential beauty and natural beauty.

1. Smiling is a symbol of self-confidence

2. Smiling is a full expression of concierge accomplishment

3. Smiling is a reflection of living in harmony and a passport to realize interpersonal communication

4. Smiling is a sign of mental health

5. Smiling is a requirement of business professional ethics

4. The importance of restaurant service

1.

2. High-quality restaurant service is an important source of profit for enterprises: the quality of service is related to the development of enterprises, the distribution of employees, the position of enterprises in market competition and the popularity of enterprises.

3. Close the relationship between enterprises and customers: most enterprises are repeat customers. Repeated customers are also "an advertisement and a leaflet", and we should do everything possible to meet the legitimate needs of our guests.

V. Characteristics of catering service

1. Difference: the service quality is directly affected by the unfixed service object and the variability of service quality.

2. Synchronicity: Restaurant service has both service and sales functions.

3. Intangible

4. Disposable.