Current location - Recipe Complete Network - Catering training - Shanghai Hongqiao International Airport Service Contents
Shanghai Hongqiao International Airport Service Contents
Luggage storage: there are two places to provide luggage storage service.

Arrival hall in building a/gate kloc-0/.

Building b departures gate 5

Post office: the business center located in Terminal A5 of Building A; Depart from Building B of Terminal B5.

Atms: * * There are 5 ATMs, which are located at the arrival hall 1 gate in Building A, the south side of the arrival area in Building A, the gate 3 in Building A, the gate 6 in Building B and the gate 5 in Building B. ..

Information desk: the joint information desk of the airport, China Eastern Airlines and Shanghai Airlines located in the domestic departure hall provides all-round consulting services for passengers. The information desk of China Eastern Airlines is located in the international departure hall, providing you with services such as reservation, reconfirmation of seats and waiting.

Telephone information room: provide flight information service for inquirers and passengers. The telephone information room is located in the domestic departure area, including facilities such as inquiry computer, walkie-talkie and telephone.

Lost and found: responsible for the acceptance, storage and claim of passengers' lost property in the terminal building, and helping passengers who inquire about lost property to find it. Venue: Domestic Arrival Hall 1 Gate.

Arrival hall in building a/gate kloc-0/.

Business center: you can make long-distance calls at home and abroad, and provide fax, copy, internet access and other services. * * There are three places, namely departure lounge a5 in Building A, departure luggage storage room in Building B and departure lounge B 1 1 ... Business hours: 7:30- 19:00 in Building A and 7: 00-18 in Building B.

Medical point: there are two places, near the security gate of the domestic departure hall on the second floor of Building A, and on the right side of the domestic arrival hall on the second floor of Building B/KLOC-0.

Smoking room: A5, A8 and A9 waiting rooms in Building A; Building b departs from terminal b 1, and building b departs from terminal B 1 1.

Chess room: Hongqiao Airport Cafe lounge b 1, which provides all kinds of chess games, magazines and newspapers. Business hours are 08:30-20:00.

Dressing room: Building A 1 Floor Domestic Arrival Hall.

Parking lot: Shanghai Hongqiao International Airport has a parking lot, which is charged differently according to the molding size and parking time.

Lounge: Lounge for the old, the weak, the sick and the pregnant: Building A starts from Terminal A5; Building B 12 Terminal departs from 07:00- 18:00.

First-class lounge: The second-floor lounge in Building A and the second-floor lounge in Building B are paid service lounges, and the business hours are 08:30- 18:00.

VIP Lounge: It is mainly a place to provide waiting service for leaders at or above the deputy ministerial level. * * * There are four VIP lounges. Each VIP lounge includes VIP lounge, operation room, bathroom and other facilities, including TV, sofa, coffee table, bar, freezer, display screen, coffee machine, book and newspaper rack and other facilities.

First Class Lounge: The domestic first class lounge is located in the domestic departure area on the second floor of the terminal building. * * * There are 4 first-class lounges, each including VIP reception room, operation room and toilet (except No.4 first-class lounge). The international first-class lounge is located in the international departure area on the second floor of the terminal building. * * * There are 6 rooms in total, and each first-class lounge includes VIP reception room, operation room, toilet and other facilities.

Business lounge: The international business cabin is located in the international departure area on the second floor of the terminal. * * * There are 3 lounges with the same facilities as the international first-class lounge.

Lounge for the elderly, the sick, the disabled, pregnant and young soldiers: Hongqiao Airport domestic terminal, opposite to No.4 first-class lounge, including guest lounge, children's playground and waiter lounge. It mainly provides comfortable rest places for the old, the weak, the sick, the disabled, the pregnant and the soldiers, and has a children's playground to provide entertainment places for children.

Catering: mainly distributed in the arrival reception area 1 door of Building A; Terminal A4 and A5 of Building A and Building B arrive at Gate 4 of the airport pick-up area; South of the departure area of Block B, between Block B departure hall B6-B 1 1, etc.

The catering project of Hongqiao Airport Terminal is exclusively operated by China-Japan Cooperation Terminal Catering Co., Ltd., which is located in the international departure and arrival halls and the domestic departure and arrival halls, with more than 10 outlets. There are more than 200 kinds of dishes, which are divided into three grades: high, medium and low. Japanese fast food, supplemented by western European cuisine and Chinese set meals, is suitable for travelers of different levels and tastes.

Shops: There are many convenience stores, boarding gates 2 and 4 in Building A, terminals A3, A4, A6 and A8 in Building A, terminal B5 in Building B, and book and newspaper counters in terminals A4, A5 and A8 in Building A; Next to Gate 3 of Building A; Building B departs from Terminal B5, B 1 1 Terminal; Building b arrives at gate 4 and so on.

International shopping malls and shopping centers: The international shopping malls and shopping centers located in the international departure hall of Hongqiao Airport are famous products with China characteristics, which mainly sell China famous wines, tea, China handicrafts, jade articles, Four Treasures of the Study, national costumes and other commodities.

Domestic Shopping Mall: Located in the domestic departure hall of Hongqiao Airport, it is a shopping mall that integrates famous products from all over the country and highlights Shanghai brand goods. Shopping malls sell famous food, clothing, handicrafts, health products, children's series products and various department stores.

Duty Free Shop: Hongqiao International Airport Duty Free Shop, one of the important airports in China, is located in the international departure hall of the terminal. With elegant environment and convenient shopping, it is an ideal shopping place for Chinese and foreign tourists. The duty-free goods sold are world-famous brands and high-quality domestic products. These include perfume and department store brands such as CD, Chanel, Givenchy, Cartier, Omega, Dunhill, Rankine and Lansu. Remy martin, Hennessy, Martell, Camu, Bailingtan, johnnie walker, domestic Maotai, Shaoxing yellow wine and other famous Chinese and foreign wine series; Marlboro, 555, David Duff, Wanshifa, Salon, Zhonghua, Double Happiness and other Chinese and foreign famous cigarettes, as well as Gaudi Hua, Hawaii series chocolate and panda commemorative clothing series food. Duty-free shops have counters of world-renowned cosmetics brands for the convenience of tourists. Such as: CD, Rankin, Saint Laurent, Estee Lauder, Chanel, etc. Duty-free shops operate famous department stores all over the world, including watches, leather goods, scarves, crystal products, lighters, pens, toys and other commodities of brands such as Omega, Longines, Dunhill, Lansu, Tissot, Cartier, Bailey and Longlang. Duty-free shops also operate a variety of Chinese and foreign brands of tobacco, alcohol and food, which are very popular with tourists, including: remy martin, Hennessy, Martell, Shaoxing yellow wine and other Chinese and foreign famous wine series and Marlboro, 555, Wanshifang, Salon, Zhonghua, Double Happiness and other Chinese and foreign cigarette series; Hawaiian series chocolate and panda commemorative clothing series food and other commodities.

Red Hat service team "Red Hat" provides luggage handling service for you. There are service points at the departure and arrival of the terminal building, which provide luggage trolleys free of charge, handle luggage for all groups safely, punctually and satisfactorily, and provide free services for the elderly, weak, sick and disabled passengers. The charging standard is approved by the Shanghai Municipal Price Bureau, and each service is 10 yuan.