Customers are often moved or even captured by some casual details. Shop operators should pay attention to every detail of daily operation with a sensitive heart and pay attention to details in service. Of course, there are differences between details and details. Some details are core details, while others are less important.

2. Don't fall into "localism"

First, the real location problem is an extremely complicated problem, which is closely related to topics such as location selection, business circle determination, business circle quality, business circle fit, store port, business strategy and business model. Second, 90% of the cases finally come down to the failure of opening a store because of the location problem, which is the comfort of the boss himself.

The boss and the shop assistant should establish a harmonious relationship.

The boss should not only establish his own authority, but also get along with everyone, which is the saying "bite the hand that feeds you".

4. Establishing gas field is the key.

The aura is a very subtle thing. The boss's mental outlook, happiness index and sunshine index are the core elements of our gas field, especially for small shops. The boss is listless every day, and the store is definitely not much better. The boss is in a good state of mind, at least giving people a positive and optimistic performance.

5. Don't be too superstitious about differentiation.

Many operators confuse themselves with the lie of "providing differentiated environment, services and products". It is not that they are guilty of division, but that they should analyze and solve problems with a broader vision. For example, "herding effect", "brand effect" and "Matthew effect" are the natural enemies of the "differentiation strategy" of the poor in many people's minds.

6. Don't be afraid of competition

Hotpot restaurants need moderate competition, and it is often a good thing to have a certain intensity of competition around them. We can establish a benign mode of competition and cooperation with them, not malicious competition. Sometimes, life in isolated hot pot restaurants will be even more sad.