Eating cockroaches in a restaurant business does not need to "Food Safety Law" regulations to compensate for the usefulness of playing 12315.
Significance of the opening
March 15, 1999, in order to effectively solve the majority of consumers, "difficult to complain" problem, timely, convenient, fast acceptance of consumer demand, the State Administration for Industry and Commerce in the former Ministry of Information Industry, with strong support, the opening of a unified 12315 in the country. Consumer Complaints Reporting Phone.
National industrial and commercial administrative organs at all levels have established a 12315 consumer complaint and reporting service network covering both urban and rural areas of the country, relying on the 12315 telephone number and using modern information technology as the main means of accepting, investigating and supervising the 12315 as a whole.
On February 28, 2019, the official website of the State Market Supervision and Administration of the People's Republic of China (SMAC) released the Opinions of the SMAC on Integrating and Building the 12315 Administrative Law Enforcement System to Better Serve Market Supervision and Law Enforcement.
By the end of 2020, the former complaint and reporting hotlines for industry and commerce, quality inspection, food and drug, price, intellectual property rights, etc., i.e., 12315, 12365, 12331, 12358, 12330, etc., will be united and integrated into the 12315 hotline to provide market supervision complaint and reporting services to the outside world with one 12315 number.
Dialing situation
1, when your rights and interests are infringed upon, the party being complained about belongs to the jurisdiction of the administration for industry and commerce.
2, when you are in the process of consumption, when your legitimate rights and interests are infringed upon.
3, when you find counterfeit and shoddy goods and the "black spots" of manufacturing and selling counterfeit and shoddy goods.
Please call 12315 to report complaints, we will help you mediate disputes; such as the discovery of economic violations, we will investigate and deal with the law.